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The Five: LinkedIn Changes That Need Your Attention

 

“If it ain’t broke, don’t fix it. Isn’t that how the adage goes?” Well, how do you like the new LinkedIn interface? It was only a matter of time that LinkedIn was going to get a Microsoft makeover. With the new changes to LiknedIn, In some of our favorite features have been removed, hidden and monetized. LinkedIn’s standard response is, “As we roll out our new desktop experience, we are evaluating what features offer the greatest value to our members. This sometimes means removing features that aren’t heavily used by most of our members, to invest in others that offer greater value. As part of this, we will be retiring features such as ‘how you rank,’ ‘notes and tags,’ and some premium search facets.” Nice. Plenty of people have taken to Twitter to express their feelings about the new UI.

What is so ironic is, just like in usual LinkedIn fashion, none of the changes are actually going to fix the common complaints people have with LinkedIn in the first place. You know things like fake accounts, allowing people to see that you have looked at their profile and commercial use limits. Remember LinkedIn events? They fixed it right out of existence.

This is not the first time that LinkedIn has made significant changes. But ads LinkedIn’s New Head of Consumer Product, Ryan Roslansky, said, “This is the largest redesign since LinkedIn’s inception.” The good news is they are listening to concerns and making changes to make the transition smooth. While you are figuring out the new interface, here are the five things that I want to bring to your attention.

1) Back up your Profile, Activities, and Connections

I am a big advocate for consumers protecting their data. To be safe, go right now and back up tour profile. In fact, recommend doing this at least once a quarter. But, especially now that the developers are changing the content elements and profile formatting.

To request a download of your data and activities:

  1. Click the Me icon at the top of your LinkedIn homepage.
  2. Click Privacy & Settings.
  3. On the Account tab under Basics, click Change next to Getting an archive of your data. (You may be prompted to sign in.)
  4. This will take you to the Request your data archive

2) Relationship Status? It’s Complicated

Apparently, not enough people were not giving enough love to the “Relationship” feature in LinkedIn. You will not be able to use it moving forward, but you can download  You have until March 13th to get that information. You can do it by following the steps detailed above. Sales Navigator or Recruiter Lite products that allow you to transfer and view your existing notes and tags.

4) Advanced Search? Can’t Find it.

You are going to have to play with the new LinkedIn search to try to find anything. It may seem odd, but before you start searching, you have to know more about what you are looking for than you may have before because what you cannot find is:

  1. Years of Experience
  2. Groups
  3. Function
  4. Seniority Level
  5. Interested In
  6. Company Size
  7. When Joined

Of course, again,  if you want to buy either LinkedIn Recruiter or Sales Navigator you can use them.

5) Tagged Out. No More Filtering and Tagging Connections

If you are using the new LinkedIn Desktop, you have already noticed that the mini CRM we were enjoying, that allowed for filtering and tagging connections with keywords is gone. Try to search for people on the Connections page.

  1. Enter the person’s name or keyword in the search bar at the top of your LinkedIn homepage.
  2. Hit Enter or click the Search
  3. Click the People tab on the top of the search results page.
  4. Use the filters on the right rail of the page to narrow the search results.

I think whether or not you like the new interface depends on what you use LinkedIn for. Regardless of what you think about the new UI today, soon it will be the new normal.

Between The Lines: What Facebook Jobs Really Means for Real Recruiters.

If you’re in recruiting, I’m sure that by now you’re probably aware of the fact that as of last week, Facebook officially announced that they would be rolling out the ability for employers to post jobs on their Company Pages.

While this feature has been in beta for some months now, last week’s long awaited announcement marked the first public confirmation that Zuck & Co. was officially moving into the already crowded online recruiting space.

Facebook’s move into job postings has proven to be a contentious topic among many in the recruiting industry; some see a sourcing silver bullets, others pure anathema.

It will obviously take some time to determine whether Facebook’s most recent move towards world domination will make any sort of meaningful impact on the way candidates find jobs, and companies find candidates – or whether the platform will quickly go the way of Branchout, BeKnown by Monster, or any of the dozens of attempts to transform Facebook into a viable recruiting solution that ended, unilaterally, in abject failure.

As a tech recruiting leader, I remain cautiously optimistic about Facebook’s foray into talent acquisition. The fact that I’m actually a practitioner, responsible for filling reqs, is simultaneously also what’s causing me to approach this new offering with some skepticism.

Over the years, I’ve seen a ton of recruiting tools that were purportedly going to change the world of recruiting, and yet, ultimately, our world is more or less the same as it ever was.

So, while I’m excited about the prospect of Facebook finally getting into the recruiting game, I think that my cautious approach of “show me, don’t tell me is imminently justified (and rightfully expected).

Piece Of Pie.

While Facebook has built their business by rolling out features and functions ahead of the market, the truth is that in this case, Facebook has quite a bit of catching up to do. The job board wars have dragged out for close to a decade now, so essentially offering the same service to a saturated market means Facebook, while powerful, is pretty late to the game.

Of course, many companies of all sizes and across long industries have been experimenting with the possibilities of recruiting on Facebook at least as long as “poking” was still a thing (seriously, though – how the hell does that feature still exist?), but in all these years, it’s never really made any sort of actual impact on our industry.

LinkedIn, meanwhile, has established what seems to be a fairly firm grasp on the recruiting market; their Talent Solutions product still pulls in around $2 billion (that’s “billion,” with a B) every year. This means that recruiters and employers count for roughly two thirds of their ENTIRE annual revenue.

The sheer mind and market share LinkedIn has long enjoyed, coupled with the fact they’ve become an entrenched and seemingly intractable solution in most recruiting departments, means that this “professional network” remains a formidable player.

Love them or hate them, they’re still raking in cash hand over fist, and remain an indispensable and integral component of many employers’ talent attraction strategies. Rumors of the death of LinkedIn have been greatly exaggerated.

Of course, had Facebook aggressively rolled out their job posting tool prior to the Microsoft acquisition, there might not be as much of a question as to whether or not they stand a chance in the recruiting arms race.

But given the deep pockets of Microsoft and the fact LinkedIn remains more or less a money printing machine, it stands to reason they have the resources and war chest to outspend the competition and continue to rely more on money than innovation to maintain their market dominance.

LinkedIn has a history of putting a premium on profits instead of products, and, as the old adage goes, it takes money to make money – and the company has more of that, it seems, than ever before. They’re the Oracle of recruiting; when you have the market cornered, you don’t really need innovation to keep raking in cash.

Of course, at one point in time, the bygone job boards of yesteryear were once important components of the S&P 500, establishing ubiquity after shelling out millions for stuff like Super Bowl ads, elaborate promotions and myriad print partnerships to become both household names and major consumer brands. This proves, of course, that no matter how flush times seem, you can still run out of time.

LinkedIn helped cement the fate of many wobegone job boards over the years, proving that even cash can’t save some companies from going the way of the dinosaurs and so many job dot coms. So it would only be fitting justice if they similarly spent their way into obsolescence as Facebook returned the favor.

Hey, a recruiter can always dream, I guess.

Wicked Garden.

Now, let’s be explicitly clear, here. Microsoft didn’t dump a staggering $26 billion dollars into LinkedIn so that they could continue to offer their data to the public without expecting the public to pay for the privilege.

You don’t drop that kinda dime for the purposes of democratizing data or open access and integrations. The public good is not a profit driver, people.

And that’s really what this banner acquisition was all about; given the hefty price tag involved, one can only assume that Microsoft is furiously working to integrate LinkedIn and its features behind the walled garden that protects the rest of the Microsoft kingdom.

As many pundits have previously pointed out, Microsoft clearly seems to be positioning themselves as a one stop shop for all things business. The sheer breath of their product offering, from Skype to MS Office to Cortana, represents the opportunity for the Redmond based behemoth to effectively build a brand capable of holding enterprise employers hostage.

The goal is to become such an essential part of the way every business does business that the company can effectively name its own price, which is a pretty good position for any SaaS provider to be in (see: Taleo). This isn’t new (or news) by any means; that LinkedIn has been walling off their products has been well documented for some time now.

Their MO, typically, involves shutting off access to their supposedly “Open API” for any product that LinkedIn viewed as a potential competitor, but not an acquisition target (hey, Rapportive – how are things going for you these days?).

The company has an established track record of buying any would be competitor outright, slowly sunsetting its features and functionality, and finally killing off the product the minute the acquired executive’s golden handcuffs can be unlocked.

But, of course, I digress. We’re talking about Facebook here. Of course, the similarities are striking; it seems that Facebook is already adopting a similar sort of “castle and moat” approach to employers, seeking to manage the entire hiring process directly on their platform, specifically within Facebook Messenger.

And while there is undoubtedly some logic (and merit) to the obvious efficiencies this sort of streamlining can have in the hiring process, there are some obvious drawbacks to this approach, too.

On the plus side, being able to communicate and engage with candidates directly on the same platform they spend most of their lives on in the first place – checking in somewhere between 10-15 times a day – is just about as efficient as recruitment marketing and candidate development can get.

Compare this to the amount of times your average job seeker checks their LinkedIn inbox, and Facebook starts looking even better.Furthermore, knowing exactly when the candidate reads a message and having the ability to know and track the fact that recruiting outreach is actually received is also a capability Facebook offers that can’t be overlooked.

Considering there are dedicated point solutions in the HR Tech space specifically for this function, the new Facebook offering seems like it could emerge as an immediate category killer – and add immediate value for employers looking to engage with top talent online (and measure those results).

The biggest question surrounding Facebook’s future approach to jobs will focus almost entirely on how open their API and developer access are for third party platforms, specifically systems of record like applicant tracking or customer relationship management systems. ATS and CRM integration are a critical component of whether or not Facebook lives up to its potential to disrupt the recruiting industry as promised.

If Facebook follows LinkedIn’s lead and completely walls off their platform, refusing to play nice with other systems, then it becomes just another point solution in a market with myriad options, moving us further away from the promised land and Utopian vision of a unified, user friendly recruiting system.

Having to move between multiple platforms and unintegrated interfaces invariably has a negative impact on the overall rate of adoption of any SaaS solution by recruiting end users, which is ultimately what makes or breaks every tool, no matter how “groundbreaking” they purport to be.

This was the case long before Facebook jumped into the game, and should continue to be the single most important factor in determining a product’s long term success for the foreseeable future (how goes it, JobFox?).

If recruiters don’t use your product, then you’re pretty much screwed. Period.

Flies In The Vaseline.

One of the other major remaining question marks confronting the future of Facebook for recruiting will lie not with Facebook itself, but rather, with those HR and recruiting teams who choose to double down and throw all of their recruiting eggs into their Facebook basket. It’s clear many companies have long been comping at the bit to find a viable recruiting solution for Facebook.

After all, the countless hours and dollars spent building and maintaining a community and audience on their Company Page now represent an investment – and unique opportunity – to transform those already engaged fans into active candidates and potential employees.

Turning fans into hires won’t be easy, of course, but the groundwork for recruiting success has already gone into many Company Page, meaning those employers can focus Facebook recruiting largely on converting candidates instead of acquiring applicants, as has historically been the case for companies recruiting on Facebook.

Even for companies without a major consumer brand presence, though, the business case for posting jobs on Facebook is pretty simple – after all, the price is right. After all, posting jobs on Facebook is free, more or less guaranteeing recruiting ROI. What do employers have to lose with that price tag?

Of course, ask Craigslist exactly how valuable free job postings are; they’re the only other platform I can think of where you can get a job and a used futon on the same site. But unlike Craigslist, Facebook will provide insights into analytics, job posting performance and related activity their ads generate.

While the free pricing seems odd, if there’s money to be made off recruiting, Facebook will figure out exactly where those opportunities really lie – and have the luxury of time and resources to optimize and perfect their monetization model and recruitment market offerings to product the highest possible profits. This is what Facebook does, and the fact is, they’re pretty damned good at it.

In 2016 alone, Facebook was on track in Q4 to finish the year with $20 billion in ad revenue. With a user base that’s only a quarter of the size, however, LinkedIn was able to generate $2 billion from recruiters alone. That number looks a whole lot more enticing for Facebook when you multiply that potential market by a factor of four.

If usage and data trend the right way, of course, Facebook will almost inevitably start charging for job postings at some point; it’s also reasonable to assume that they’re also exploring ancillary offerings and alternative product sets for recruiting end users to augment their core job posting offering and capture an even greater share of the TA market.

Even before these other avenues are explored, it makes perfect sense that Facebook could easily turn that $2 billion a year LinkedIn currently generates from their Talent Solutions product, statistically speaking, into a brand new $8 billion dollar line of business to shore up their already impressive bottom line.

Given the market conditions and the potential purchasing power recruiting represents, Facebook would be crazy not to make a concerted play for this industry. Let’s be real: the ability to add even $8 billion to a company’s bottom line out of more or less nothing – and this estimate is likely conservative, long term – is not an opportunity that comes around every day.

Even for Facebook.

Take A Load Off.

When Facebook finally figures it out, looking at LinkedIn provides a pretty clear precedent of the sort of premium companies will be willing to cough up for access to their jobs product – and writing your own checks is always a pretty good place for any business to be in.

Given the precedent LinkedIn has already established, it’s likely that companies will continue to shell out hundreds of thousands of dollars every year to blindly message candidates who have never even heard of their company, much less have any discernible interest in pursuing a career opportunity there.

Now, I suppose Facebook could take the same tact, but given their existing user base (read: captive audience), this strategy could conceivably work to create engagement, an area where LinkedIn continues to struggle. Freemium comes to recruiting, I guess. Hell, some day you might be able to power up in Clash of Clans by purchasing a job posting.

Stranger things have happened.

What Facebook needs to stay proactive about, however, is ensuring that they provide recruiters and job posters the same sort of metrics and analytical insights that company and brand Page Admins have long had access to.

If Facebook is going to create the same “gotta have it, or else” position in the market that LinkedIn has long enjoyed, it’s imperative for them to be able to deliver real data and actionable analytics to the stakeholders responsible for begging for budget. You know, be able to back up the buzz with a quantitative business case – crazy, I know.

All of this, of course, assumes that when Facebook inevitably offers a premium or paid jobs model, that the companies buying this recruiting offering actually look at the data instead of just hitching their wagon on the sexiest, coolest new tool and hoping for the best, as has so often been the case.

Companies will likely need to dedicate a “project manager” specifically to oversee their Facebook recruiting efforts, not only collecting and interpreting the data, but managing candidate experience and talent community management, too.

Companies have always decentralized their LinkedIn administration over the years, leading to underutilized data, poor or incomplete reporting and inability to measure or manage recruiting ROI.

Companies cannot make the same mistake with Facebook, because unlike with LinkedIn, it’s unlikely talent acquisition is going to ever own a consumer facing company page. That means working with counterparts in corporate communications and marketing is going to be critical in determining the relative success of any paid Facebook recruiting initiative.

Of course, who the voice of the company should be for candidates, and who owns the message and community conversation on Facebook, is an entirely different discussion.

Dead And Bloated.

When talking about Facebook, and I suppose, social media in general, we’d be remiss not to confront the obvious elephant in the room: the fact that the biggest single driver for success is directly correlated with how open and accessible any particular platform actually is.

In other words, he more open the network, the better the results, in recruitment advertising or otherwise.

There are a handful of companies out there that still struggle with how much social media access to give employees at work, who have yet to develop any actual social media policy or process, who still continue to struggle with the fundamentals of social media in the workplace, irrespective of its practical applications.

Despite the fact that in 2017, social has become a ubiquitous part of our daily existence, many organizations continue to restrict or entirely prohibit their employees from accessing Facebook at work. This poses an interesting paradox, particularly since Facebook is requiring any interaction between company and candidate generated by Facebook jobs to occur exclusively within the Messenger platform.

How do you provide a positive candidate experience, guarantee prompt recruiting related replies and create meaningful engagement if your company prohibits Messenger use at work?

Surely, we’re not going to let active candidates rot in an inbox and rapidly lose interest in the 8-12 hours we put in during regular business hours until we can get home and get past the company firewall, right?

Of course, if you are able to openly access Facebook at work, we come full circle and return to the issue of user adoption. Who within your recruiting team will have the responsibility of being the primary community manager and recruiting point of contact to candidates? Who will be responsible for managing and monitoring the site on a day-to-day basis?

This is a serious question, and one internal talent teams really need to think about before coming to any decisions. Facebook requires constant monitoring, and thus, constant manpower, in order to generate optimal results. This is one problem AI and machine learning can’t solve (yet).

And it’s likely the same reason why so few companies have adopted capabilities like chat windows or other real time engagement tools directly on their career sites, despite the fact that from a technological perspective, this is pretty damned easy to do.

The reason recruiters aren’t doing it is simple: it takes a ton of time and bandwidth to make social recruiting work, no matter what platform we happen to be talking about. And those resources are increasingly rare in most recruiting organizations today.

Big Bang Baby.

The most obvious area of opportunity for companies recruiting on Facebook, on closer look, lies not in targeting the highly skill, highly specialized positions most organizations focus their social recruiting efforts on, but instead, attracting candidates for non-exempt roles or jobs that tend to be low skill, high turnover, high volume sorts of positions.

Again, in this area, Craigslist established a successful precedent for leveraging job postings, so much so that the company was able to move to a pay-per-pots model in many of their most popular markets. I imagine that given the audience and their mindset when it comes to Facebook, recruiting for white collar jobs is much less likely to show real results (at least over the short term) than non-exempt positions or contingent/project type of roles.

Given the fact that high turnover, high volume jobs are the most likely to succeed on Facebook initially, going after these type of roles should provide the data and ROI (as well as some lessons learned) to ultimately determine whether or not the platform is worth investing in experienced, exempt or executive hiring.

As a public company, what will ultimately drive Facebook’s future when it comes to recruiting – and what, exactly, their revenue model ultimately looks like – will depend largely on how quickly they can fuel growth and how much revenue potential exists in this or similar job products.

While there’s probably no immediate expectation at Facebook of immediate market domination, you can bet they’ll be keeping a keen eye on the results of their job postings launch and start exploring how, exactly, they can make the most money from employers.

Ultimately, the value of a job posting will have to be more than that of a regular Facebook ad, of course, for the company to generate enough revenue to make this a focal point of their future business, although given the billions of dollars a year employers spend on job postings, it’s not too far fetched to imagine this being one of Facebook’s biggest future growth drivers.

Now, don’t get me wrong. I personally don’t expect that the revenue from job postings will ever eclipse the cash cow that is Facebook Ads, but it sure will add some healthy margins and diversified offerings to their portfolio and their bottom line.

As a shareholder of Facebook (disclaimer alert) I have a personal interest in seeing the company’s stock succeed, although I understand that for this particular stock, there are an infinite amount of variables, both known and unknown, that will determine this success.

It’s a long play, but that’s not a bad thing; for Facebook Jobs to work, both employers and candidates are going to have to commit for the long haul, too.

Between The Lines.

At this point in the game, LinkedIn shouldn’t be particularly worried. Yet.

But make no mistake, they are paying close attention to Facebook Jobs, because its relative success or failure and their own seem so inexorably intertwined.

For years now, many recruiters and talent acquisition leaders have been quietly clamoring (and privately hoping) for a viable competitor to LinkedIn to emerge.

After all, their hiring hegemony have created a tenuous position at the top, and most recruiters would be happy to see them pay a price for their hubris.

But toppling this still dominant player isn’t easy, and every other would be contender still hasn’t come close to successfully challenging LinkedIn’s long tenure at the top. Even for a company like Facebook, expectations need to be tempered.

Facebook has previously shown that they’re a company willing to adapt and evolve as needed, and that their products and platform are largely driven by actually listening to their customer base (a skill in which LinkedIn is notoriously lacking).

I mean, it doesn’t take a genius to figure out that while Facebook might be rolling out jobs, LinkedIn is trying its best to stay viable and a step ahead of the competition by apparently trying to emulate Facebook as closely as possible.

Their most recent “innovation,” the new UI on the homepage, is basically an egregious rip-off of Facebook’s user experience and overall design. Imitation might be the highest form of flattery, but it still sends a pretty clear signal where the battle lines are being drawn for recruiting.

Facebook Jobs represents a great opportunity and a potentially disruptive development for recruiting and hiring, but it’s far too early to tell how the future of Facebook recruiting is going to unfold. All I know is, it’s going to be interesting to sit back and watch the action.

Because if it succeeds, well, so too will recruiters, employers and the candidates they’re trying to hire. And really, at the end of the day, that’s what this business is all about, no matter what source of hire you happen to be hiring from.

unnamed-11-300x200About the Author: Pete Radloff has 15 years of recruiting experience in both agency and corporate environments, and has worked with such companies as Comscore, exaqueo, National Public Radio and Living Social.

With experience and expertise in using technology and social media to enhance the candidate experience and promote strong employer brands, Pete also serves as lead consultant for exaqueo, a workforce consulting firm.

An active member of the Washington area recruiting community, Pete is currently a VP and sits on the Board of Directors of RecruitDC.

Follow Pete on Twitter @PJRadloff or connect with him on LinkedIn, or at his blog, RecruitingIn3D.

Always Be Closing: How To Create A High Velocity Recruiting Engine.

I have a confession to make. There was a time in my career when I just didn’t understand what, exactly, went on behind the scenes before every hire.

Recruiting is one of those things that seems so simple, at least on the surface. I mean, the job of recruiters is getting people jobs.

It’s a product that every single person out there needs, and selling something that’s a fundamental necessity sounds like it should be pretty easy, at least when your only context is selling enterprise software.

I’ll admit, it’s taken some time for me to understand the challenges and complexities recruiters face.

Like so many hiring managers, it took me some time, admittedly, to truly appreciate just what goes into making a hire – and to truly appreciate the recruiters responsible for doing so.

See, as a senior sales leader at several big B2B tech companies, I’ve had the chance to work with dozens of recruiters, and been a stakeholder for countless hiring decisions.

I always treated my talent acquisition counterparts cordially, respected them professionally and worked with them as closely as I could to make sure that whatever role it was they were working on was filled efficiently and effectively.

Truth is, I always assumed that recruiting was a lot less challenging than selling complex software solutions.

But I was wrong. Dead wrong.

And to every recruiter out there I ever worked with, I’d just like to say two words: thank you.

Put That Coffee Down: What Recruiters Can Learn From Sales.

It wasn’t until I started my current role that I understood just how much talent acquisition entailed, and just how much hard work goes into the work of recruiting. The idea that recruiting is sales (or at least, strikingly similar) is old news.

What’s new is the fact that today, the world of sales and the world of recruiting are colliding, with increasingly blurred lines erasing what used to be drastic differences. The comparison sound cliché, but the fact that recruiting is sales (and vice versa) is more relevant than ever before.

The primary reason why can be summed up in one word: competition.

Whether you’re selling software or career opportunities, business as usual in today’s increasingly cutthroat, extraordinarily crowded market is anything but.

As the game changes, so too do the rules of engagement.

If you want to close clients, consumers or candidates, you’ve got to do the inordinate amount of work. You can’t win if you’re not a step ahead of the competition, which means that if your approach isn’t as proactive as possible, you’re already falling behind.

I know many recruiters resist thinking of themselves as being in a sales function, but when it comes to landing top talent, you need to adopt a much more aggressive and sales oriented mentality. If you’re not a hunter, you’re pretty much “post and prey,” these days

Speed kills in sales, and staying ahead of the pack means you’ve got to accelerate as quickly as possible.

Here’s how your recruiting organization can hit the ground running – and outrun the competition for top talent.

Knowing Your ABCs: How To Create A High Velocity Recruiting Engine.

Considering the similarities between the two functions, it only makes sense to consider adapting one of the more proven, tested and successful models long leveraged by top performing sales teams to recruiting.

If you want to know how to win candidates and influence clients, it’s time you became familiar with the concept of the “high velocity sales engine.”

From sourcing to screening to selection and beyond, having a high velocity engine driving your recruiting organization can help streamline and simplify what can often be a complex, challenging and cumbersome process using the same tactics sales teams have used for years.

The equation for building a sales engine is simple:

Sales Velocity =

# (number of leads)   x   % (conversion rate)   x   $ (average sale)

__________________________

T (time)

Multiply the number of sales leads received by the conversion rate as a percentage and then by average sale in measured in dollars. Next, divide the result by a unit of time, say one month.

For example, if a sales team receives 1,000 leads per month, and converts 10 percent of them at an average deal size of $10,000, the formula looks like this:

1,000 x 10% x $10,000 / 1 month = $1 million

So the sales velocity is $1 million per month.

The engine can be fine-tuned to be adapted to different parameters based on the sales environment and marketing lead pipeline.

For example, if you were to double the number of leads to 2,000, the sales velocity would double to $2 million per month. But if more leads resulted in a lower conversion rate or reduced the average sale volume, the sales velocity would fall again.

For recruiting, a similar equation would be used to calculate recruitment velocity:

Recruitment Velocity =

# (number of candidates)  x   % (conversion rate)

__________________________

T (time)

If we source 1,000 candidates and convert 10 percent to employees in one month, the formula looks like this:

1,000 x 2% / 1 month = 20

Our recruitment velocity would be 20 hires per month.

What if we could double our candidate pool at the same conversion rate?

2,000 x 2% / 1 month = 40

Our recruitment velocity would rise to 40 hires per month.

Now what would happen if we could also boost our conversion rate to 3%?

2,000 x 3% / 1 month = 60

Our recruitment velocity would now be 60 hires per month.

Time is also important. If it took two months to convert a candidate, our equation would change:

2,000 x 3% / 2 months = 30

Our recruitment velocity would be 60 hires but over two months would be equivalent to only 30 hires per month.

Tracking these metrics, especially time, is critical. The less time required to hire a candidate in today’s competitive job market, the higher the recruitment velocity and the more successful you’ll be.

Fine Tuning Your Recruitment Engine.

As any mechanic will tell you, it’s not always a great idea to leave your engine constantly running at the highest velocity. Sales executives know that it’s important to be able to shift gears when necessary while still being able to hit top speed whenever it’s required.

Of course, that’s easier said than done.

For example, at first glance, you’d think that packing your pipeline with more candidates, driving more applications and generating qualified referrals would inevitably lead to better recruiting results, too.

But of course, if those leads aren’t qualified, then you’re creating more work for yourself; it’s counter intuitive just how counterproductive this can be, but if you’re like most recruiters, you don’t’ have to worry about quantity.

It’s quality that’s the real issue, and in recruiting, like in sales, if your leads are less than qualified, you’re spinning your wheels.

That’s why it’s imperative to remember never to sacrifice quality simply to increase velocity; the end must justify the means, which means if your engine isn’t driving hires, then you’re really just running on empty.

The Real Value Behind Total Lifetime Value.

Another important factor to consider is how much value your hires will bring to your business and your bottom line. In sales, this P&L impact is referred to as the “total lifetime value” of a customer, and it’s one of the most important metrics we measure.

In sales, we’d much rather have a few long term, high value customers who convert and renew at a high rate than a lot of less loyal, less lucrative accounts to manage.

Similarly, recruiters need to realize that volume and vanity metrics are meaningless without the ability to ultimately drive – and convert – only the most highly qualified leads on the market.

Recruiters talk a lot about quality of hire, but if we look at it like sales teams have long viewed the concept of customer lifetime value, we see that they’re essentially predicated on the same essential elements: people who will not only excel in the specific job, but stay with you long enough to add value over the long term, too.

Retention is a critical concept in both recruiting and sales; there is no value to be extracted from a client (or candidate) if they turn over.

And, of course, referrals are the lifeblood of sales and recruitment alike. When you hit the right velocity, then your sales engine powers itself.

It’s not easy to do. But by following this simple model for sales success, you’ll make sure your hiring is always up to speed.

That way, you know your company will never get left behind.

If you want to learn which techniques you can apply to start building a high velocity recruiting engine of your own, check out my white paper for more tips, tricks and advice on optimizing your recruiting efficiency and efficacy. And speaking of value, it’s free.

Click here to download today and let me know what you think.

Editor’s Note: This post was sponsored by SmartRecruiters, and RecruitingDaily received compensation for publishing this post. 

About the authorBob Memmer is the Senior VP, Commercial Sales at SmartRecruiters, where he is in charge of scaling the company’s velocity-based sales machine worldwide – and enjoys building innovative, competitive, and successful teams that customers love.

Before joining SmartRecruiters, Bob was Senior VP, Sales and Customer Success at Captora and was Area Vice President of Sales at Salesforce.

When not working with the fantastic customers, partners and employees of SmartRecruiters, he is probably spending time with his family, golfing, boating, or downhill skiing.

Follow Bob on Twitter @BobMemmer or connect with him on LinkedIn.

 

The Week That Was: Recruiting News Roundup 2.17.17

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Hacker Hour: Recruiting on Facebook

There are more than one billion Facebook members that spend up to 50 minutes a day  liking, sharing and commenting their way down a black hole of updates. Everything from politics to puppies from family and friends. Maybe that doesn’t sound like so much. But there are only 24 hours in a day, and the average person sleeps for 8 of them. That means more than one-sixteenth of the average Facebook user’s waking time is spent on Facebook. Posting details and profile updates about new jobs, babies and homes. Personal and public information that’s so up-to-date you’re unlikely to find it anywhere else.

If your interest isn’t piquing yet for recruiting on Facebook, it should be. And don’t start with that whole “what’s the ROI argument.” One hire makes it worth it, right?

The bottom line is that potential candidates are creating billions of data points that are public and fair-game for recruiting. It’s called research, and top-tier candidates expect you to do it before reaching out to them.  They want to know that you’ve done the leg work to avoid wasting time on a job that’s not a fit for one reason or another.

But recruiting on Facebook isn’t as simple as writing a boolean string or buying a recruiter account. There’s nuance to the way that Facebook is built around sharing that can give you more access to people than ever before. If you know the hacks, of course.

Hacker Hour: Recruiting on Facebook

LinkedIn is Changing. And Recruiting Will Never Be The Same.

A recent survey I put together asked “If LinkedIn went away tomorrow, what percentage of recruiters would be gone in six months?”

Almost 3 out of 5 recruiters who responded thought that our industry would up and quit if LinkedIn disappeared. No joke. 60% of us think that if LinkedIn were to fail, recruiters would soon follow suit. Yikes.

Before we start clutching our pearls, I’d point out that we used to say the same thing about job boards in the early 2000’s.

It could very well be that we’re just a bunch of Eeyores who don’t respect each other, or maybe the constant pressure of recruiting turns us into cynics in regards to surveys.

But it is a concern, not just for its central position in sourcing, but also because LinkedIn is changing, and I think they are going to fulfill their eventual goal of not being useful to recruiters in any way, shape or form.

Holy Crutchmobile, Batman!

The last publicly posted record of earnings for LinkedIn showed over $2 billion a year in recruiting solutions revenue. LinkedIn Recruiter, Recruiter Lite, and Premium accounts bring in a lot of cash – far more than the advertising or candidate premium subscriptions. By comparison, Sales Navigator is basically a blip.

And then, Microsoft bought them. Now, don’t get me wrong. A $2 billion revenue stream isn’t anything to sniff at, but if anyone is sniffing, it’s Microsoft, which is a $100 billion company.

They didn’t buy LinkedIn to add $500 million in EBITDA. They did it for synergy.

Microsoft is all about enterprise software. Their competitors are IBM, Oracle, SAP… and Google. It’s all about business software and interoperability in the cloud. So. Let’s take a look at Microsoft, whose holdings also include Skype, Dynamics CRM, Cortana, and now, LinkedIn. All rolled together into a nice little Office 365 package. That, my friends, is what’s known as a walled garden, and there is no big beautiful door welcoming you.

The Microsoft strategy of the future, which was pretty was the integration of LinkedIn data with Sharepoint and Outlook. You log in with your Office 365 account, and Microsoft’s servers hands you relevant data. You then pop into Messaging (built to be an IM now instead of email), or Skype and you go about your day {note – a week after I wrote this, it’s pitched at the login of your LinkedIn mobile app).

So.

What would make you think that LinkedIn’s data is going to be accessible to non-Office 365 users in the future? Do you remember Jigsaw? It’s now data.com. You can’t X-ray data.com, but you can purchase a Salesforce account. And how good is that data?

Note that they even though clients enter data into Salesforce, it isn’t available to everyone. That’s because company’s sue each other over sharing data. It’s only us lowly jobseekers that they feel free using for data entry.

LinkedIn remains useful because most people still update their accounts. Yes, some don’t, but anyone thinking that LinkedIn is a wasteland needs to talk to their favorite trainer.

The accounts are there, and accessible (come on people, even MySpace as a graveyard was a great sourcing pool until owner Justin Timberlake (yeah, weird, right?) revamped the site and killed all of the old accounts.

I’d like to reiterate my earlier point that $2 billion in annual revenue is a pretty good chunk of change, so it’s not like LinkedIn is going away tomorrow. Its death is inevitable, but not necessarily imminent. The site’s recent changes reflect a philosophical shift from utility to revenue generation when it comes to recruiting.

It seems the company is determined to squeeze as much money as possible from recruiters while they can. Even they know their window of time is running out. The cash cow might be drying up, but right now the reason LinkedIn is selling more premium accounts is simple: because they can. But recruiters are a notoriously fickle customer base. We worship at the alter of free.

Every talent acquisition leader, agency owner or independent headhunter I talk to wants to know one thing about LinkedIn: how, exactly, they cut their staggering spend on the site. Every. Single. One. The new changes make that difficult. This is obviously by design, but the tension these moves are creating within their customer base signal a long term rift.

You can’t stop the immovable force of recruiting parsimony.

 

When you look at LinkedIn, it becomes clear that we’re quickly approaching what’s known as a “preference cascade.” That’s a term for when something that seems impossible not only happens, but does so with incredible speed. One day, the Stasi is sill patrolling Checkpoint Charlie. The next day, the Berlin Wall is down and democracy had permanently triumphed over the specter of Russian totalitarianism.

OK, bad example.

How about…one day, you use a taxi. Remember those? The next, it’s been two years since you’ve even thought about taking one, much less actually forked over a fare. Or Blockbuster. When was the last time you rented a DVD or video? Probably about the same time you last grabbed a cab. Thanks to Uber and Netflix, entire industries were displaced overnight.

That’s a preference cascade. Get where I’m going with this?

The day LinkedIn fails to meet the search needs of the average end user is the day the average end user – employer or otherwise – stops updating their account, or worrying about their profile’s accuracy in any way.

“Don’t worry,” the techies tell us. “Machine learning will scrub the data for us, so might as well turn on the firehose.”

Yes, machine learning will help cut through the crap. But an algorithm powered by Watson is quite different than user generated content. The differences are not pedantic. While the historical data we can extract from LinkedIn will definitely have some sort of utility, the fact is that historical data will never be as useful as real updates from real users in real time.

Without user generated content, there’s no need for users to worry about LinkedIn, leading the average user to more or less abandon the site. When you’re a recruiter, profiles and data have a pretty short shelf life. Recruiters go to LinkedIn because that’s a platform where they can generate some sort of response or engagement from candidates or clients.

When LinkedIn transforms from what’s essentially a social network into a data library tied to your Office 365 account, they will inevitably lose their greatest asset: the perception of immediacy most professionals now associate with LinkedIn. We care about keeping our information current, because we know people are looking.

When people stop looking at our profiles on LinkedIn, when our content stops getting views or we stop being able to find the candidates we’re looking for, then the site stops working as intended and becomes just another database of stale resumes, more or less. The average enterprise already has access to enough of those as it is.

Man, come to think of it, maybe that 2020 prediction is a little too conservative. I should probably push that up a year or two. But you probably already think I’m crazy for predicting a preference cascade.

It’s OK. We’ll see who’s crazy when 3 out of 5 of you pack up your bags and leave the industry for good once LinkedIn stops working – and you have to start. Recruiters will survive, of course. Sure, automation will have a bigger impact than before, but it’s never going to displace the human touch.

It’s never too late to start planning for life after LinkedIn. What that post-apocalyptic recruiting landscape looks like is another story entirely, but it’s time to remember that while machine learning is the future, we’ve learned a few things about machines ourselves.

And if there’s one lesson we all learned early on from the worldwide web, it’s that if you don’t own and manage your data, you’re at the mercy of those who manage it for you.

And you better hope that those people who own your data have your best interests at heart. But don’t hold your breath. This is LinkedIn we’re talking about.

There’s no reason for them to start now.

About the Author: Jim Durbin is a digital headhunter and the owner of Brandstorming <brandstorming.com>, an interactive marketing firm in Dallas. He speaks, he writes, he recruits – and in his spare time he’s trained over 7,000 recruiters.
Prior to starting one of the first social media firms in 2006, he was a top performer for a national staffing firm. A Washington & Lee graduate, his claim to fame was living on the same street as Matt Charney years before it was cool.
Follow Jim on Twitter @SMHeadhunter or connect with him on LinkedIn.

 

Tech Recruiting: How To Make Sure Your Candidates Are Up To Code.

If you need any further proof that tech hiring is hot, consider the fact that pretty much the default search for any sourcing or recruiting CRM product demo out there is some variation of “software engineers in San Jose.”

And rightfully so, given the much maligned STEM shortage, which is felt perhaps no more acutely than at Ground Zero on Sand Hill Road.  The information economy is rapidly evolving, and the divergence between the demand for software and dearth of qualified coders, engineers and developers.

Top tech talent looks set to prove simultaneously coveted and elusive for employers to attract and recruit for the indeterminate future; with an estimated 14% annual growth projected for a profession that makes a median salary of $92k a year.

On The Bubble: Local Area Networks and Tech Recruiting.

Salaries for software developers are expected to skyrocket 17-20% annually, and unemployment in this sector is statistically zero – between 3.5-3.9%, depending on which source you source.

This has created the perfect storm for the few candidates of there capable of writing code or creating software – particularly in markets like (you guessed it) San Jose, where the already fervent demand for the top talent in the industry only increased as the tech workforce in the Bay Area grew an estimated 4.6% last year, reaching its highest levels since just before the dot-com bubble burst back in 2001.

 

Similarly, cities such as Austin, Salt Lake City and Raleigh are suddenly hot destinations for tech employers, but the shortage of highly skilled tech talent in these booming markets is estimated to result in between 50-80k open jobs expected to go unfilled in each respective area.

Being able to successfully overcome these obstacles and become an employer of choice the best tech candidates choose requires employers to start building relationships with emerging talent even earlier.

That is why employers are increasingly turning their attention to college recruiting, focusing an inordinate amount of their resources and efforts on hiring top computer science graduates from just a few targeted schools, the same blue chip programs that pretty much every other employer out there wants, too.

STEM Sell: Why Coding Skills Matter More Than Education or Experience.

While academic rankings, particularly over STEM related programs, are controversial and often arbitrary, there seems to be some consensus over the best computer science programs in the country, even if there remains no dedicated methodology for determining exactly which schools crank out the best coders.

For recruiters, this means having to spend an inordinate amount of time on an extremely finite set of candidates whose pedigree does not even necessarily correlate to job performance.

In fact, a recent study from Temple University found that the only statistically valid link between the relative ranking of a computer science program and its graduates were that the higher the rank, the higher their median starting salaries.

In fact, due to the incessant recruiting of the same small pool of talent, within the first five years of their careers, graduates of Top 25 computer science programs were around 60% likelier to switch jobs than their counterparts at less competitive colleges.

 

Fastest Growing Tech Skills (Source: Dice Insights)

When the market for tech hiring is as competitive as it is, it makes little sense to spend so much time and effort courting a cohort who are more expensive and imminently harder to hire by going after only the blue-chip brand names like MIT, Carnegie Mellon, Stanford and so forth.

These same schools, of course, are the same ones statistically overrepresented at the same companies that are likely to be the tech companies that hiring managers want to target for experienced hires, since top computer science graduates often cluster at a few select companies (see: Google, Facebook).

This creates a vicious cycle where no matter what stage a candidate is at in their career, or regardless of the level of position a recruiter is trying to place, they continue to pay above market and work way harder for the same small subset of potential candidates.

This is because, largely, recruiters have lacked the technical proficiency or expertise to screen for skills, and instead have found themselves forced to rely on arbitrary benchmarks like educational pedigree or blue chip brand experience in what can be an insular industry.

Dice and HackerEarth: How To Go From Tech Recruiting Hack To Hacker.

Fortunately, Dice is partnering up with HackerEarth to help employers and recruiters rethink the way they source, screen and select tech talent.

As the largest platform for engineering & coding skills assessments and hackathons, HackerEarth offers Dice customers an ideal platform for testing tech talent for hard skills instead of the soft stuff of the status quo.

By providing automated skills testing, sourcing and screening capabilities across 32 unique programming languages, this partnership now offers Dice a way to diversify their client offerings by offering products that support more parts of the hiring process than were ever possible in the proverbial “post and pray” days.

This is just smart. Most vendors try to build their own bolt-on “solutions” which are anything but, as a rule, straying outside of their core product offerings and established expertise in the incessant struggle to try to own as much of the hiring process as possible.

Dice, wisely, picked a partner in HackerEarth that outside of the United States is one of the hottest destinations for tech talent in the world. The site bills itself as “the world’s fastest growing community of developers.

With a staggering 28 million unique developer code submissions (and counting), this not only augments and extends the value of Dice as a source of hire, but also provides an ideal way for employers to find the best developers without having to continually chase the same small subset of pedigreed and overpriced computer science grads whose name brand degrees just aren’t worth the hiring headaches and second guessing.

Dice and HackerEarth, however, offer the potential to make sure that no employer never has to second guess another tech hire ever again. This partnership offers an ideal platform for enterprise employers and emerging startups alike to cut the frequently exorbitant time and cost it takes to make the average tech hire.

Of course, the average hire just won’t cut it for most employers. With Dice and HackerEarth joining forces, they don’t have to.

Editor’s Note: This post was sponsored by Dice, and RecruitingDaily received compensation for publishing this post. We bet you probably figured that out by now.

Now that we’ve got that disclaimer out of the way, we still think that this is a pretty cool partnership, and if you’re a tech recruiter, this is one SaaS solution that’s definitely worth checking out for yourself (click here). 

And we’re not just saying that because Dice paid us for this post. Promise.

Will a Decrease in H1-B Visas Affect Hiring Practices? You Better (H1-B)elieve It!

Nervous is one word to describe how companies and job seekers are feeling about the April 2017 H1-B lottery. The H1-B and other work visas for knowledge workers or people with exceptional abilities as the law defines it have been attainable at all levels for U.S. companies, permitting companies to take advantage of a global talent pool and allowing companies from overseas to open U.S. offices or relocate their headquarters to build and expand their operations.

The bottom line is, the current H-1B program allows companies to make hiring and growth decisions based on the ability to build the right team with the right people with limited restrictions. However, there is a predicted plan to decrease the number of H-1B visas granted. Furthermore, this will also more than double the salary minimum. This means the talent who are awarded visas will be limited to those who are very highly-skilled and in the top pay bracket. Here is what that will mean for recruiters.

An increase of offshoring as companies hire expensive top talent from abroad.

A decreased amount of guaranteed H1-B visas means that businesses will put resources behind visas for the same candidates. Those in the top talent, high salary, and top experience brackets. Furthermore, the value of these candidates will inflate since there will be so few of them. As a result, Candidates will then have the upper hand in salary and terms negotiation. Companies will be competing at an entirely new level to bring on these employees. Furthermore, to account for bringing on these in-demand candidates, companies will look to save money in other areas. One way will include increasing the use of offshore subcontractors for smaller startups and setting up larger offshore development offices for large enterprises.

Decreased quality level of junior staff; companies will invest more in learning and development.

An increased amount of resources dedicated to bringing on top talent means fewer resources available for hiring junior staff. Small businesses, will not be able to offer the same competitive salary and benefits for junior staff. As a result, companies will be forced to either bring on less experienced junior staff at a lower salary or combine roles. For example, instead of hiring two experienced sales team members at a competitive salary, companies will invest less in one more experienced salesperson. (Recruiters love that.)

Decrease in H1-B Visas Affect HiringTop talent will have the upper hand. Large companies will dominate the US and startups will look to go abroad.

The top talent from overseas will go to large companies in the U.S., who can afford to offer more competitive compensation. As a result, startups and smaller companies who cannot compete may change their operations to countries outside of the U.S. This can have a direct impact on the number of jobs created in the US. According to the national foundation for American policy, more than 50% of the U.S. unicorns have at least one immigrant founder and have created roughly 760 U.S. jobs each.

There is no doubt that a decrease in H1-B Visas will affect hiring. Overall, the proposed changes to H1-B gives more power to top talent, regardless of location. Candidates in-demand will be the ones who receive visas, and the level of junior talent will decrease for companies. We could see companies investing more in training and development for employees. That could mean less reliance on H1-B candidates which could beneficially grow junior and entry-level talent. However, that will only work if companies do not opt to offshore those jobs.

About our Author:

Yarden Tadmor is the Founder and CEO of Switch, a job search app that easily connects employers and job seekers available on Apple and Android. He is a serial entrepreneur with over 15 years of management and investment experience at ad tech and consumer Internet companies such as Convert Media, Taboola, Dapper (acquired by Yahoo!) Quigo (acquired by AOL), and Yieldmo. Most recently, he held the role of Chief Revenue Officer at Convert Media and Taboola. Yarden received a BA from Israel’s Tel Aviv University. 

Should Recruiters and Employers Really Care If Candidates Smoke Weed?

I was recently watching a bunch of those old black and white movies from the “Golden Age” of Hollywood.

While I’d seen most of these classics before, this time I noticed a recurring theme that somehow struck me this time around: no matter what film, in practically every shot and scene, someone is smoking a cigarette.

Seriously. Some of the most iconic moments ever captured on celluloid – think Bogie in Casablanca, Brando in Rebel Without A Cause or Bacall in the Big Sleep – feature protagonists perpetually puffing away on a cigarette.

Hell, even wholesome stars like Shirley Temple and Lucille Ball were known to chain smoke offscreen (and both, coincidentally, died of lung cancer decades later).

Butt Out: Smoking Cigarettes and Social Norms.

The smoky haze and the Silver Screen were inexorably intertwined for decades, a ubiquitous accessory underscoring the fact that smoking used to be seen not only as acceptable, but aspirational, too.

As hard as it is to believe these days, it was considered desirable, not detrimental, to be a smoker in society. Smoking was, well, popular.

Back in the day, there was no stigma surrounding smoking in front of your kids, lighting up in the office or in an airplane; I’m pretty sure some folks smoked at church, too.

In World War II, Lucky Strikes were a standard part of soldiers’ rations (“the last and only solace of the wounded,” per the New York Times).

As recently as the late 60s, national publications featured full-page ads touting the fact that “more doctors smoked Camels than any other cigarette!”

Then, of course, we found out that there were some downsides to constant and conspicuous tobacco consumption – as the Surgeon General continues to warn us to this day. Cigarette ads were banned from broadcast TV and print publications; smoking quickly lost its luster (and smokers remain a ‘dying breed,’ as it were).

Every restaurant and hotel used to have a smoking section; these days, it’s nearly impossible to find a place where you can light up along with your meal or during drinks. In many places, you’re not even legally allowed to smoke outside these days, as local ordinances and societal norms have pushed smokers from the mainstream to the margins – literally and figuratively speaking.

Smoking just isn’t considered cool anymore, for a myriad of mostly legitimate reasons.

These days, people who continue to smoke almost unilaterally try hiding their habit, aware of the fact that smokers are now social pariahs. If you still feel the need to feed the beast every 32 minutes, then you don’t just have a bad habit; in fact, today, it somehow makes you a bad person, too.

Now, I’m assuming folks that do smoke still bond with other social pariahs smokers. There just aren’t that many people who will admit to being a smoker, except, of course, for when they’re drunk and desperately trying to bum one off of those few people who are addicted enough to be open about being a smoker by necessity; the phrase “social smoker” is almost an oxymoron these days.

I get it and it’s a bit unfair. But…

Dying For A Job: How Cigarette Smoking Impacts Hiring Decisions.

Yeah. Cancer.

Fucking cancer hits everyone. And with every pack of cigarettes in the US advertising the fact that “smoke this, and it will fucking kill you” right there on the label, one has to think that the smokers probably should have gotten the message by now.

Hell, go to any European country, and it’s way worse. There, you get visual reminders right on the side of every single pack, prominently placed pictures of blackened lungs or post-mortem photos of victims of carbon monoxide poisoning or other intentionally nauseating imagery that leaves little to the imagination.

And, one has to think, the 1 in 5 deaths currently ascribed to cigarette smoking are imminently avoidable.

C’mon, lung cancer and emphysema shouldn’t be commonplace medical maladies, but couple those with smoking-induced heart disease, and you’ve got a pretty serious case for quitting cold turkey.

Unfortunately, 20% of the population still finds out the hard way that those warning labels are right – smoking does kill.

Of course, not everyone who gets lung cancer is a smoker, nor does regular smoking inevitably equate to an untimely death. There are obviously a combination of factors like genetics, science and stuff like that at play, too.

But while God doesn’t hate smokers – or at least, I’m assuming he doesn’t – the link between smoking and diseases like cancer (for many, the “Big C” is almost as taboo a topic as tobacco) sure helps the rest of us pass judgment. And for the most part, we seem to have decided on damnation; smoking is so unpopular and so widely loathed that abstention isn’t enough.

We have to actively ostracize and marginalize smoking – and smokers – probably to avoid anyone else making a similarly stupid mistake at some point. We try to avoid conscious bias where ever possible, but in the case of smokers, bias is not only considered acceptable but also commendable.

Yeah, bias.

Puff, Puff, Pass: Rethinking Smoking and Recruiting.

Which got me thinking about hiring, in particular, and the side effects of smoking we never really talk about – particularly, when it comes to how smoking not only impacts personal lives but just as profoundly, professional ones, too.

Let’s delve into this bias a bit.

Situation 1: Kool and the Gang.

Let’s say you’re hiring a software engineer. Just for shits and giggles, let’s make it a Java developer in San Jose, like every demo for every sourcing product you’ve ever seen.

It’s a big deal job, and the mission-critical req has sat open for a full two months.

Your sourcing team has done its job finding and engaging some great candidates, who you’ve personally phone screened. One candidate, in particular, seems perfect, and you have that feeling you get when you find the person you know in your gut is going to end up getting hired. Every recruiter knows what I’m talking about.

So, you hurry to get them in front of your hiring manager for an in-person, hyping them up as the solution to what’s becoming a bigger problem every day the role sits unfilled. The hiring manager scrambles to rearrange his schedule (this is a hypothetical situation, obviously) and see the candidate as soon as possible.

The day of the interview arrives. Emotions, anxieties and, most importantly, expectations, are running high.

Your dream candidate shows up early, and the receptionist puts him (or her) in the windowless integration Interview Room, the one that could pass for a business center at a Motel 6. You know, with the one shitty piece of wall art, chipped conference table and uncomfortable chairs.

You enter the interview room soon after, and notice, in the stuffy, self-contained fishbowl that is the interview room, that it absolutely reeks of smoke. Not like a faint hint, either, but like someone was puffing away at a pack of Winstons out in the hallway. The smell grows stronger as you approach the candidate. The smell of smoke is pungent, inescapable.

The candidate stands up to shake hands, and you notice that other than the fact the candidate smells like a walking Kool Menthol, he/she is otherwise impeccably dressed and professionally polished. Your eyes are telling you a very different story than your nostrils, however.

Stop. Freeze frame right there. Alright, now, I have a few questions.

  • Do you think less (or more) of your candidate?
  • Subconsciously, do you think about stuff like the potential rise in healthcare premiums or lost productivity due to smoke breaks at all during your meeting?
  • Let’s say your grandmother died from lung cancer after smoking two packs of Marlboro Reds a day for over 40 years. Does the cause of her death in any way change how you feel about the candidate?
  • If you’re a smoker (or a former smoker) do you have any additional empathy?
  • If you’re a non-smoker, do you feel any disdain or disgust?
  • Point blank: does the fact the candidate smokes impact your hiring decision?

 

Really think about it. Does a candidate who smokes have the same chance of ultimately receiving an offer than an otherwise identical non-smoker for the same position? Put another way, are smokers less likely to get a job with you?

According to a 2016 study in the JAMA Journal of Medicinethe answer for most of you is an unqualified yes; not only did researchers find that smoking negatively impacts the length of a job search, but those smokers who were able to find work received offers that were far less than those of non-smoking test group.

So, let’s face it. The cost of smoking seems to be higher than just one’s health; in addition to the sometimes staggering costs of cigarettes these days – what is it, like $20 a pack in Manhattan now? – cigarette smoking impacts one’s wealth, too.

And it seems pretty obvious that hiring bias plays a critical role in this phenomenon.

Now that we’ve talked tobacco, let’s alter our minds and think about smoking in a different way. Okay?

High Times.

Let’s say that you work for a company whose corporate headquarters just happen to be in the beautiful Mile High City of Denver, Colorado. It’s a major transportation hub, has more sunny days than any other major city in the US (true story) and consistently ranks in the top 10 of those “best places to live” lists.

Oh, yeah. And it just so happens to have one of the highest qualities of life in the U.S. Not only according to US News and World Report, who recently ranked Denver #1 on their 2017 Quality of Life study.

Turns out, Denver is also the hub of the burgeoning legalized marijuana industry in Colorado, the first state to permit the sale and possession of cannabis in the US.

It just so happens that despite its headquarters location, your company does not drug test nor have any sort of policy for drug testing in place. Chances are, the legality of marijuana in the state of Colorado will remain the law of the land, whether or not the federal government follows suit (guessing not).

So, no matter who the President happens to be, legal weed isn’t going anywhere anytime soon. But considering who is actually President, it’s probably best that it goes into some sort of bong or butter extract. I digress. But still.

Open your minds, if you will, and let’s delve into the ol’ wacky tobaccy.

Or the sticky icky, as the kids over at Death Row Records call it.

Situation 2: Kush Gig.

Exact same hiring scenario as the one we described in Situation #1 (OK, only now it’s Denver instead of San Jose, where weed is also legal, coincidentally). Same software engineer, same great candidate, same high stakes, high-stress in-person interview that’s more or less a Hail Mary for an aging req.

Oh, and to clarify: the candidate is identical in every way to the candidate who smokes cigarettes. Same professional polish and presentation; same outfit, same briefcase, same everything. It’s the day of the big interview; you already know that their resume alone made the job the candidate’s to lose. The fact that they killed it on their phone screen should make this as close to a slam dunk as you get in recruiting.

When this candidate shows up, however, they smell like they just got off of Willie Nelson’s tour bus or came straight over from a Cypress Hill concert. Instead of reeking of Kools, the odor wafting through the air smells distinctly like Galactic Jack (er, the Internet tells me that this is a popular strain of legalized marijuana).

While they aren’t obviously high, they pretty obviously partake – or at least their clothes were in close proximity to either a half-ounce of kush or a fatty blunt at some point in the not too distant past. You suddenly just wanna listen to some Snoop…

Back the situation at hand. Ain’t nothing but a G Thing, but it presents an interesting point.

What really runs through your mind as a recruiter?

Before you answer, some more questions to think about.

  • Do you think less (or more) of your candidate?
  • Do you think about those awkward high school days spent smoking schwag out of apples?
  • If you’re also a regular pot smoker (13% of American adults are, by the way) do you have empathy?
  • If you don’t smoke pot, do you have disdain?
  • Point blank: does the fact the candidate smokes weed impact your hiring decision?

 weed jon stewart half baked guillermo diaz GIF

 

See, thing is, I’m asking for a friend. But recruiters and hiring managers out there, I really wanna know your take. So, do me a solid and let me know what you think in the comment box below.

And don’t worry this is a judgment-free zone. Which means when I respond, I promise I won’t be an asshole (assuming you do the same). So let me know:

If a candidate smokes marijuana, does this influence your hiring decision? Should it?

Appreciate you passing a little recruiting knowledge to the left-hand side.

Let the Best People Win: How to Eliminate Hiring Bias

 

I have worked with  Human Resources Information Systems (HRIS) for over 16 years. It goes without saying that technology today is much different than is was back then. Since I have already dated myself, I am not embarrassed to tell you that back in the day, there was no LinkedIn or Facebook. In fact, we barely had email. Now, there are hundreds of tools out there. Don’t believe me? Check out the recent post by William Tincup who listed 100+ HR Tech and Recruiting tools to watch in Q1-17. There is a tool or extension for every piece of HR.

All of these tools often leads me to worry about all of this new technology. So many fail while they are still in their infancy. It makes me cautious of working with a new one until they have been around for awhile. However, when you have technology that can actually help people hire better, it is worth a look.  This is how I feel about with Unitive.works. For years now, we have heard about the importance of diversity recruiting. Most recently, there has been attention about how unconscious bias can get in the way of that. Unitive claims to eliminate that, and I wanted to learn how.

Let the Best Man Person Win

Unitive’s company motto is “Let the best person win.” Let’s focus on that word “PERSON.” If you are like me, I bet you use this line occasionally, and it comes out “Let the best man win.” However, it is that type of pre-programmed bias that Unitive strives to fix. It is not that I am intentionally using the term “best man win” because I feel women are not in the running to win. It is truly a subconscious use of a term that is widely utilized in that way.  If you are indeed working towards not just “diversity” but real “inclusion” those phrases could turn candidates off. The science that sits behind the easy to use application that is Unitive.com is all about inclusion. Of course, there is science behind it. The Founder, Laura Mather, is an expert in cyberfraud who has a Ph.D. in Computer Science and a B.S. in Applied Mathematics.

Do not confuse this tool as the single solution for your diversity initiatives. In fact, a lot of those initiatives are in a sense the opposite of what Unitive is about. Unfortunately, diversity hiring initiatives can end up leading an organization to focus on the wrong things about an applicant. It is the wrong things for the right reason, but still the wrong things. The goal of course is the let the best person win regardless of diversity status.

What Does Your Company Value?

I will talk about the application itself, but before I do, I have to speak of the thought behind it a little. Based on their website and their documentation, the entire premise behind Unitive can be summed up in one word.Values. Their consulting services offer organizations values based look at their hiring practices, job descriptions, interviewing skills, etc. Their software application has a heavy focus on helping create job descriptions that are based on your organization’s values, what your team feels is most important to be successful.

I have not used Unitive’s consulting services, nor have I ever spoke to anyone personally at Unitive. However, after using the free trial, I can see that there truly has been a lot of thought, work and focus put into developing a tool that helps focus job descriptions and applicant screening in such a way to truly drive inclusion while developing these items with a focus on your organization’s values.

Eliminating Bias in the Job Description

After creating a free account and accessing the application, you find that you have to start by setting up a new job. This is the area where you will create the job description. If all you do is use this for helping you create job descriptions, I think you will find it to be valuable. I like the way it helps you create a new job description.

Starting with the job title then adding keywords. Why keywords? Those keywords help the application suggest items later in the process. Based on the job title, it will give you suggestions, but it is best to include as many and as accurate as possible.

After identifying your title and keywords, you work at adding the skills, values, and items you want an applicant to demonstrate in an interview (these are like demonstrating your skill with MS Excel or showing your ability to work through problems, etc.).

Skills and Values

As the next step, you rate the Skills, Values and Interview items by dragging them within a box from More Important to Less Important. This allows the application to quantify each item and helps in the next steps to guide the creation of the actual description. It also helps later when creating the interview items etc. Following the basic setup you set the meat and potatoes of the job description, the job summary, responsibilities, qualification, you know, all that stuff that takes hours to create normally. With Unitive, it took me a few minutes to create a job description.

At this point in the job description, the application uses all of the items you entered (title, keywords, skills, values, etc.) to assist with suggested content. All of the recommended content is editable, and you can steal parts of their suggestions, or you can just write your own from scratch. What is really cool is the word suggestions. As you type your items, the application will highlight words that may not fit best with your values. They also may be words that detract from the inclusiveness of your job description.

Mastery = Bad: Keyword Suggestions

The word suggestions were honestly eye-opening to me. It was interesting to see the different “feeling” the words it suggested gave the content. In the qualifications section, I used “Mastery of MS Office tools with a focus on Excel.” Unitive gave “Mastery” and “Tools” a red highlight (meaning these were items that may have a less than inclusive feeling). The suggested text to replace “Mastery” were “Excellence” and “Deep Understanding” and the suggestions for tools were resources, instruments, and infrastructure. I chose deep understanding and infrastructure. My text ended up being “Deep understanding of MS Office infrastructure with a focus on Excel.” Now tell me that doesn’t feel better to you.

As you work through building creating (yes, I stole a suggested text replacement from Unitive) your job description it provides a “Job Score” that helps you identify the quality of your description. It helps give a visual that demonstrates balance and inclusion. For me, this made writing the job description fun. That is something I have NEVER said when writing a job description.

The score made it a little like a game; I wanted to get the highest score possible so I played around with my wording to see how high I could get. Which led to a better-written job description in the end (in my opinion). After creating your job description, you can export it as text that can be used to put into your organization’s format,  and Alakazam you have a job description.

Eliminate Bias When Reviewing Resumes

You can now drop in resumes from applicants and send those resumes to the Hiring Managers. The Hiring Managers can then review the resume and score it based on the job description you set up. These reviewers receive the resume without the individual’s name or other personal information. This is to eliminate unintentional screening of specific groups of people based on their name etc.

After your reviewers provide their feedback on the resume, you get a score for each applicant. This score represents their fit to the job based on the job description and weighting of the skills and values. Giving you a quick view of the applicants based on their fit.

Now your job description is written in a way that encourages inclusion and is in line with your companies values. Your applicants and their resumes have been evaluated in a way that reduces unintentional bias. Now you can focus on the candidate that will best match to the job based on what you have identified matters most.

Interviewing Help

Unitive walks you through setting up structured and focused interviews. Furthermore, it assists in creating interview questions so the interviewer can focus on finding the best-fit person for the job. Further still, the interviewer can walk through the questions and record the interview all from the app.

The mobile app for interviewing integrates with the online tool and provides the interviewer with the structured questions. The interviewer can record the interview, star important sections, take pictures of relevant items. Additionally, with a single tap, you can record the interviewer’s impression for the specific answer given. All of this allows the interviewer to focus on the most important thing for an interview – the person. All of this is then provided within the job.

In my opinion, Unitive is, at a minimum, an excellent tool to help with crafting your job descriptions. Most importantly, it could help an organization take their people search to a new level. Finally, a tool that drives the selection of people to a new level of true inclusion. You will also create and a workforce that believes in the organization’s values.

Can Unitive Eliminate ALL Bias?

If your organization has not established an actual definition of values, using Unitive may be difficult. If you have not truly identified these, the application may be confusing. It asks you to develop items based on these values. However, if you have defined those values,  I think you will find even the free trial application to be an exciting experience. Especially if you are looking for a  way to attract the best person for your organization.

It would be interesting to study the 30 days, 90 days and first year turnover of individuals using Unitive vs. before using it. 30-day turnover and 90-day turnover are typically a result of the applicant not being a good fit for the job. In my opinion, the selection process is a very significant factor in this level of turnover. When that happens, either the applicant didn’t understand what they were getting into, or the organization did not know who they were hiring. I would wager that if the Unitive process was utilized for the selection process that an organization would see a drop in turnover. You can use a trial copy by clicking here.

That’s my perspective, what do you think?

 

About our Author:

Dave Curtis has 30+ years experience in the workforce.  Of which 18 have been within HR/HR Information Systems. Given the nickname ‘The Wizard’ by his co-workers, Dave is a leader, innovator, HR tech professional and overall tech geek. Connect with him on LinkedIn and follow him on Twitter.

Irreconcilable Differences: eHarmony and Elevated Careers File for Divorce.

It sounded, on the surface, like a can’t miss premise. eHarmony, one of the world’s largest online dating sites, would leverage its extensive data set, proprietary algorithm and established track record of finding fit to match candidates with jobs.

The product, which would ultimately go-to-market under the moniker “Elevated Careers” (likely due to the dearth of decent recruiting related URLs), was first announced all the way back in 2013.

In a lengthy profile of founder and then-CEO Dr. Neil Clarke Warren, whose ubiquitous (if not awkward) appearance in eHarmony’s ads made the brand a household name, CNN reported eHarmony was “also working on a career site to apply their secret sauce to the job search.”

In the conclusion to the feature, Warren offers advice for all the unrequited romantics out there looking for love, telling them that the most important thing to remember when looking for the right match is that not to hurry.

“It could take as many as five years to find ‘that person’ using his site,” CNN reported. “But it’ll be worth it. [Warren]: “We encourage people not to settle.””

Starter Marriage: Elevated Careers Back on Market and Looking for Love.

Flash forward four years. Unfortunately for Warren, it appears that the recruiting industry refused to take his advice. After a three year run up prior to the product’s much hyped launch this past April, RecruitingDaily can confirm that the company is attempting to sell the site after less than a full year on the market.

RecruitingDaily obtained this email, sent to prospective buyers from Elevated Careers GM Dan Erickson, and is presenting it without additional comment as an industry news item. This should not be construed as any sort of indictment on the product, the people or personal attack. Like, for real though. Slow your roll.

Also, as a disclaimer, Elevated Careers spent a significant amount of money during the past calendar year with RecruitingDaily, although is no longer a client. Now that we’ve got this out of the way, if there are any prospective buyers out there, this might be second marriage sort of material if you’re lonely and looking this Valentine’s Day.

What follows is the email in its entirety. We offer no comment, as we believe that this document speaks for itself (our source will remain anonymous).

And Happy Valentine’s Day, from all of us at Recruiting Daily.

 

“We’re closed for renovation. Coming back soon!” Elevated Careers current homepage.

Acquisition Opportunity from eHarmony

eHarmony™ is offering for sale its Elevated Careers™ business to HR Tech and HR Services companies with strong B-to-B marketing capabilities.

We Are Offering to Present in Person. We’re starting a disciplined sales process designed to give you enough information at each of several gates to allow you to determine whether you wish to proceed to the next gate.  If you are interested, the first thing you have to decide now is whether, based on the information contained in this email, and any follow up telephone inquiry you choose to initiate this week, you would like to receive in your offices a presentation by Elevated Careers™ and eHarmony™ Management describing the business and its capabilities.  We are making presentations in North America and Europe in February (this month).

Why Are We Doing This?  The principal purpose of meeting in person at the outset is to permit your authoritative evaluators, including specifically the P & L business unit head(s) who would be accountable for performance of an acquisition of Elevated Careers™, to surface on the front end any issues unique to your organization that would terminate potential interest.  That way, if interest remains after the presentation, business development staff know from that moment they have the mandate from P & L stakeholders to proceed to the next phase of more detailed due diligence, and what to emphasize in that phase.  If interest terminates, it terminates for what are more likely to be the right reasons, and very early in the process, before any significant time is invested by key operating personnel.

What Would You Be Buying?  The Superior Employment Branding and Recruitment Tech Suite.   eHarmony™ invested its scientific and technical know-how, informed by continual testing over its large installed user base, over a 5-year period to create a product suite with the following functional components:

  • Employment Branding Module: Identifies and expresses an “Employment Brand” organized around factors driving employee engagement to elicit the very best job candidates and reduce all turnover, and particularly regrettable turnover.
  • Candidate Assessment Module: Identifies candidates according to attributes predictive of long-term employment engagement and productivity specific to client organization, division or unit.
  • Clearinghouse Module:Matches candidates and enterprises based on congruity of:  1) skills; 2) employment/individual culture; 3) workplace/individual values; and, 4) personality attributes.

Unique Product Results from Competitively Advantaged Development Incubator:  The Elevated Careers™ HR Tech tool set works exceedingly well because it had a distinct scientific and technical development advantage not enjoyed by any other HR Tech company:  it is borne of the same scientific and technical talent that has matched millions of people in long-term personal relationships ever more efficiently over many years.

Marquee Test Sales Success:  Elevated Careers™ enjoys marquee test sales to a mix of industries to such discriminating employers as:  AT&T, Dovetail Software, Figg Engineering Group and WOW Communications.  The technical and business principles, the efficacy and the value of the products, are proven.

A Tiger eHarmony™ has by the Tail – that You Can Harness.  Market test makes clear to the eHarmony™ Board that the Elevated Careers™ business is poised for an incredible take off.  It is also clear that it is a take-off though, that because of its velocity and magnitude, will fundamentally require re-vectoring eHarmony™ away from its B-to-C marketing, sales and customer service foundation.  The eHarmony™ Board has decided that the highest and best use of Elevated Careers™ will be with an enterprise with substantial existing strength in B-to-B HR Services marketing, sales and relationship management – and for this reason has decided to divest control of Elevated Careers™ to an entity with the capabilities to better achieve the commercial potential of this HR Tech innovation.

A Summary Description of Opportunity (“Teaser”) is attached to this email.  Please review and circulate within your organization, and highlight that this particular opportunity comes with a “next step” that is an in-person presentation opportunity that perishes after February.  The Elevated Careers™/eHarmony™ Executive presentation team will have more flexibility to meet with you on your schedule the earlier you can develop and communicate an interest in meeting.

For more information, visit elevatedcareers.com.

Editor’s Note: Told ya.

Looking for Love in All the Wrong Places: “Discover People” on Facebook

I’ll admit it, I am a bit socially awkward. Thankfully, I have my wife and daughter to love this valentines day but I often think back to the days when Valentine’s Day just enhanced my “awkwardness.” You don’t have to worry about that today. Because Mark Zuckerberg and his flock of Facebook lackeys are hellbent on forcing us to have more friends.

The Facebook team are in the midst of introducing their newest mobile-specific feature, simply dubbed “Discover People.” Facebook ran a limited pilot run of “Discover People” in New Zealand and Australia late last year. Seemingly satisfied with the test results, they’ve begun rolling it out in the US. “Damn Zuckerberg is it not enough to have 1.86 billion monthly active users. You want us to all be friends with each other too?!” I researched to see if maybe they’re on to something.

Can Artificial Intelligence Finds Real Friends?

This is just another play in Facebooks race to dominate Artificial Intelligence (AI). It is AI that discovers the people you should meet. Before you get all freaked out, know that there are controls in place. It isn’t going to share your private information with your potential new friends. You provide the information you are comfortable sharing. Once you opt-in,  you introduce yourself.  All you have to do is fill out your bio along with other aspects of your profile. There isn’t a designated area to write messages that would only be visible to other Discover People users, so I guess you better say what you’ve got to say in your bio. Discover People uses machine learning to make matches using the following criteria:

  • Upcoming Events
  • People who Live in your Current City
  • People who Work for the Same Employer

LinkedIn + Tinder + Bumble BFF = “Discover People”

Now there are many different ways of looking at this addition, with just as many different ways of utilizing it. At first glance, Discover People can essentially become a dating app. However, I’m not entirely sure how well the pickup lines will work. “Hey, I’m Dan. I saw you were coming here on Facebook. I decided to come hang out with you.” That seems a little creepy. Interestingly enough, some are viewing it as a business networking tool, to expand their inner circle of fellow professionals and to share their ideas and strategies. At the risk of coming off as a Negative Nancy, I have a sneaking suspicion that this is one of those things that sounds better on paper.

Done is Better Than Perfect

Facebook has always taken a “Done is better than perfect approach” when it comes to new features. Take a peek at your apps section on your Android or iPhone, where you’ll find features such as Offers, Fundraisers and many others that you’ve likely never used either. I have a feeling this is another feature that is “done,” but not “perfect” for sure.One thing I can honestly say is that I’m intrigued to see how this feature could potentially be used in the recruitment industry. Just as we have capitalized on social media capabilities in the past, there’s no doubt some recruiter will be able to find a way to use this to find candidates.

I would truly love to hear your thoughts on this. What potential uses do you think the sourcing community will find? In the meantime, have a great Valentine’s Day and have fun “discovering” people!

About the Author:

Dan Louks has been working in RPO for about three years now, having spent time as both a Recruiter and a Sourcer. In a previous life, he has worked primarily in radio broadcasting and retail sales. Married with a four-year-old daughter, he is either hanging out with them or playing retro video games in my free time. Connect with him on  LinkedIn or connect with him on Twitter.

Survey Says: 8 Reasons Recruiters Still Can’t Get Candidate Experience Right.

I’ve often described job-seekers as the most underserved customer group out there, and I still think it is.

Consumers have certain expectations when it comes to their experience as they purchase products or services, and it’s no different for candidates.  Now more than ever, expectations are high for candidates as they hunt for new job opportunities.

Having been engrossed in the workforce since the late 1980s, I have seen and experienced the many evolutions of the HR and Talent Acquisition spaces.

Although a lot has changed, one thing remains constant — the importance of a positive candidate experience, and the impact it has on the employer brand.

When it comes to creating an optimized candidate experience, many companies are making incremental changes that are barely scratching the surface.  They know they need to improve and genuinely care about giving their candidates a phenomenal experience from the first touch to the last.  They just aren’t sure where to begin.

Missing the Bullseye: 8 Reasons Employers Still Suck At Candidate Experience.

According to Bersin’s 2017 Perspective, “Companies spend over $240 billion per year on Talent Acquisition in the U.S. alone.”

However, based on key findings from our extensive audits and research of the candidate experience in 600 of the largest Fortune 1000 companies – most companies are continuing to fall short in several important areas.

1. 75% of companies are not consistently communicating application status to candidates.

One of the biggest challenges talent acquisition professionals experience is centered on communicating application status to every applicant – especially those candidates who have been rejected.

Even though many candidates receive a system-generated email confirmation that their application has been received, they often wait for weeks or even months for any type of update in the process.

Many times, they are left in the dark with zero response after clicking that submit button.

2. Surveys could help capture feedback on candidate experience, but no one is doing them.

When newly hired employees are on-boarded into a company, they are often asked how they felt about their experience during the application and interviewing process.

However, 96 percent of companies are missing out on opportunities to gauge their candidate experience from one of their largest customer base – their applicants, including those that were not hired.

3. 96% of career sites offer static, one-size-fits-all content or zero content at all.

Candidates seek out a personalized touch when they are visiting a company’s career site, including personalized job recommendations, and articles or blog posts that appeal to their background and interests.  Unfortunately, many companies are force-feeding irrelevant content or fail to provide dynamic content on their career site.

What’s worse is that many companies invest in building out branded content on their career sites, but it’s missed when candidates land on the job description page for a job board are greeted by the company’s ATS job portal instead.

4. Redundant data entry frustrates candidates, driving application abandonment.

I remember the days where faxing a resume was the norm. Then the traditional online job application process of uploading a resume and then syncing your LinkedIn profile came along.

However, 85 percent of companies cause candidates to spend a good portion of their time filling out work history, educational history, and other unnecessary fields.

These are fields that should have either been pre-filled or not requested in the first place as part of the initial interest in the opportunity.

5. 97 percent of companies are lacking transparency.

One of the best sources of information on the existing culture of a company is a current or past employee.  Instead of embedding employee reviews directly on their career sites, companies are forcing candidates to research reviews on sites such as Glassdoor.

Wouldn’t it be better for candidates to hear about the company straight from the horse’s mouth?

6. 77% of companies lack a robust social media strategy.

Since many candidates live in social media realm right now – it’s surprising that many companies are failing to engage candidates on platforms they spend the most time on.

Although some companies are engaging on one or two social platforms such as LinkedIn and Twitter, they are missing opportunities to engage with candidates on platforms like Snapchat, Instagram, and YouTube.

7. Advertising jobs via the right avenues is critical, but companies aren’t tracking sources.

As candidates become aware of job opportunities, and decides to apply – it’s important that companies are able to properly evaluate which advertising sources are the most impactful beyond measuring traffic.  Talent leaders have a responsibility to tie ROI to their talent acquisition functions.

With 86 percent of companies inconsistently tracking or zero source tracking at all – it’s difficult to do that with confidence.  Without this data, how else will they be able to track what recruiting avenues are producing the right candidates?

8. The job search is broken, producing irrelevant results for prospective candidates.

76 percent of career sites lack an intuitive search function for candidates seeking specific job opportunities in the company.  Oftentimes, search results are limited to exact matches without showing relevant suggestions that are similar to what’s being searched.  For example, searching for a Software Developer position should show relevant opportunities such as Software Engineer or Java Developer.

With 2017 well on its way, it’s important that companies take the time to understand their candidate experience, and find ways to improve it so that they are attracting, engaging and retaining phenomenal talent.

About the Author: Ed Newman is the Chief Evangelist at Phenom People. Ed is a well-known thought leader in the HR field.

With more than 25 years of experience in the talent acquisition and management industry, Newman has worked with many Fortune 500 companies in the design, development and implementation of highly effective talent strategies, processes, operating models and technology infrastructure.

Newman previously founded The Newman Group, a consulting firm specializing in the delivery of talent management solutions.

Follow Ed on Twitter @Newmaed or connect with him on LinkedIn.

 

The Five: Tools to Find GitHub Profiles

If you recruit for technical talent, I have no doubt that you have been told to search candidates on GitHub. But what is exactly is GitHub and why is it special? If you search “What is GitHub?” online, you will see everything from a social site for engineers to open source site to a code repository.

The very short and basic description is GitHub is the cloud for developers. It is a place to store files without a size limit, collaborate with other developers and learn some code along the way.Think of it like this. Pretend that you are painting a huge portrait. Unfortunately, you have no space to store art, but you can put it in storage we will call ArtHub. You like your portrait, but you are open to suggestions. You keep your original art but, others who are working on portraits can copy a version of your portrait to use for themselves (“forking”), or they can make changes and recommendations to you on how to make it better.

It isn’t only small companies that share their projects on GitHub. Companies such as Facebook, Netflix, and Amazon have repositories on GitHub as well.

As of April 2016, GitHub reports having more than 14 million users and more than 35 million repositories, making it the largest host of source code in the world.

With this kind of numbers, the odds are good that the candidate you are looking for has a GitHub account. However, sourcing on GitHub is not the same as sourcing on other social media sites. GitHub users are not required to share information about their current job. It is all based on their coding. Developers who register on GitHub do have  publicly viewable profiles that will include:

  • Username
  • Current Employer
  • Location
  • Email Address
  • Number of Followers
  • Contributions and Code Examples
  • Code Repositories

When reviewing resumes, hiring managers really only care about the code at first. That is why so many Hiring Managers often ask developers they are interviewing to take some sort of code evaluation or invite them in to show them how they code on a whiteboard. The catch is, most developers hate taking pre-employment coding tests. Just look:

With GitHub, many profiles have examples of code so it could allow you to hire faster and skip the coding test altogether. The first step, of course, is finding the profiles in the first place. Here are the five tools you should choose from with sourcing on GitHub:

1. Recruit ‘Em

I am showing this first because it is NOT a Chrome Extension. Recruit‘Em is a web site that develops X-Ray search strings that you can use to find candidates via Google Search. It can find candidates on LinkedIn, Google+, GitHub, Twitter, Stack Overflow and more. Furthermore, as a bonus, they recently added a job optimizer search that will give you additional keywords that you should add to make your job descriptions more attractive. It is 100% free, no registration needed.

Find GitHub Profiles

2. Jobjet

Jobjet offers a free Chrome Extension (previously known as Hound) allows you to save public social media profiles to your Jobjet account right from your browser window with a few simple clicks. It can even can find hidden contact information for candidate profiles you don’t have a personal connection with. They are also working on improving search for one of the hardest things to find, phone numbers. The best part about Jobjet is that it is unobtrusive. It uses a simple “J” on profiles that you can click for discovery. If you have several Chrome Extensions, you know what that is so important.

Find GitHub Profiles

3. Discover.ly

Discover.ly is a free Chrome Extension that discovers how you can leverage your social media contacts to get an introduction to the person with whom you are trying to connect. In other words, this tool looks for information on the individual you are sourcing as well as mutual connections on Twitter, LinkedIn, Facebook, GitHub and even Google. Facebook, Twitter LinkedIn, etc. It does this by searching your Gmail contacts as well as your social contacts.

Find GitHub Profiles

4. Nymeria

Nymeria is more than a wolf on Game of thrones. It is also a Chrome Extension that searches for emails on LinkedIn and GitHub. You don’t hear too much about it, but It’s incredibly accurate. It is also unobtrusive and does not get in your way of what you are doing like so many other extesnsions. I would combine using this tool with the Advanced Search already built in GitHub.

5. Hiretual

Hiretual is a Chrome Extension that shows you more information on candidates you find on LinkedIn, Twitter, Facebook, GitHub and even Google.This tool is great. What makes this tool superior in comparison to a lot of the other aggregators is that it reveals things such as like compensation, likely fit, expertise, GitHub profile and the ever elusive phone number. It has a very simple User Interface makes it easy to compile all of the information that you need. As another bonus, you can export this information into a CSV file, making it easy to use with your ATS or CRM system.

Find GitHub Profiles

 

GitHub is definitely a must search resource is you are looking for developers. Just remember you are not in this alone. There are several sites that will help you find top talent.

 

Editors Note-

Corey, the founder of Nymeria https://www.nymeria.io. announced on April 4, 2017, that Nymeria was shutting down for the foreseeable future.They are no longer accepting sign-ups and all free accounts have been locked out. Furthermore, Nymeria is no longer available on the Google web store. If you uninstall your extension you will be unable to install it again.

This Facebook Tool Saved my Recruiting Career: Social Fixer

Before you start yelling, I admit that it may look a little like click-bait.  I make no apologies for that; it is my truth. Social Fixer for Facebook saved my social life and a little bit of my sanity. Of course, now many of you are probably thinking, “How can a ‘tool’ save someone’s social life?” OR “What does this have to do with recruiting?” Let me explain.

Social Networking or Recruiting Tool?

First off, when I look at my Facebook connections, I feel like I have connected to everyone.  Friends, family, random people that I needed to cybersta.. err.. research. I would go on Facebook with the full intention of recruiting. Then, before I knew it, I would find myself spending at least 5 – 10 minutes of every hour going through and reading the statuses and comments on posts that I cared nothing about. The bottom line is Facebook, while it is an excellent resource to recruiting, definitely was not built for the easily distracted.

Since you’re reading this, I know that you are probably one of the 175 million people that log on to Facebook every day. It goes without saying that that are no easy solutions offered to clean up your newsfeed.  Regrettably, The only way to actually manage it is to put all of my Friends into “Lists.” That would be great if I had like ten friends. I am trying to save time, not find new ways to spend the time I do have.

What is the Fix?

 

Subsequently, with all the issues I was having, I was ready to delete my Facebook profile and dig back out my old MySpace account. It was that bad. I was already deleting and unfollowing people that I wanted to be connected with for business reasons. After talking it over with a friend and fellow Chrome tool junkie, I found out about Social Fixer for Facebook, a tool that Matt Kruse had created as a personal project. I’d never used it before, never even heard of it. But I’m glad I found it. Social Fixer is a nifty extension that can filter your feed based on your personal preferences.

Finally, you can hide posts with subjects that you don’t want to see. In other words, you can format Facebook to leave out the topics you don’t want filling your feed and distracting you. Equally, you can filter by keywords, author, URL, and more. Furthermore, they have built-in filters so you can quick select blocking games, politics or whatever else leads you down the social media rabbit hole.

Feature Rich and Cost Free

No Chrome? No Problem. Facebook. In addition to Chrome, Social Fixer is available Firefox, Chrome, Safari, Opera, several other browsers, and as the original Greasemonkey Javascript. When you first download it, it feels kinda complicated.  Remember, you don’t need all of the features it offers and you are in control of the customization. In short, once you set it up it will:

  • Hide Parts of the Page
  • Navigate Comments
  • Hide Hovercards
  • Browse in Stealth Mode
  • Show Time Stamps
  • Anonymize Screenshots
  • Allow Data Import and Export

Did I tell you it’s free? Yeah, I decided to give it a try since it was free. Holy fixed recruiter life Batman! I can now go to Facebook and cyberstalk…. err… research, people and enjoy productive conversations that I want to see. Better still, I don’t get stressed out anymore when one of my friends becomes an idiot and starts ranting over stupid things that I’ve filtered out. It’s made the whole experience a bit more pleasant for me. If you’re getting burnt out on Facebook and want to try to salvage it for the networking that it can be great at, give it a try and let me know if it works for you in the comments. You can download “Social Fixer for Facebook” by clicking here.