Blog

Sourcing in Healthcare: Now Six Million Medical Professionals on SeekOut Insights

It seems as if healthcare is a hot industry for us recruiters. Everywhere you turn is a req for a nurse or pharmacist…what ever happened to the software engineer boom? SeekOut seems to be aware of this industry pivot, and has curated their platform to better suit the hunting of these medical professionals.  Sourcing in healthcare just became a tad bit easier.

With all sorts of ways to narrow down your search, this might be the competition that Heartbeat.ai was afraid of.  But for us measly users, competition between companies means a win for us. We wager that both SeekOut and Heartbeat will duke it out and continue to improve these medical specific sourcing tools. But for now, let’s take a look at what features SeekOut Insights: Healthcare and Nurses brings to the table.

The Seekout Healthcare Features Rundown

Filters galore! One of the first things you’ll notice is a decent number of ways to narrow down your search. There’s ways to sift based on regional diversity, previous organizations, education, majors, and years with an active medical license.

You can also search by license type, which will definitely be important for those job requisitions with non-standard job titles. Sourcing in Healthcare is sometimes a pain in the rear, but don’t worry! You still have the same straightforward Boolean injection section for all those expert sourcers out there.

If your curiosity is piqued, head to SeekOut to check out if this platform is what you need to start crunching some serious numbers in healthcare.

More Dean Da Costa Goodies

Dean has lots of great content here on the RecruitingDaily site, and the vast majority of it is on free tools and sourcing tips. Check out his other content here!

He is also participating in our 12 Days of Sourcing email event, which is a 12 day drip of all the best sourcing information from the greatest teachers in sourcing. Each email will have an actionable tip that you can take advantage of immediately. From Sourcing 101 to advanced coding and dev type sourcing hacks, it’s all in there. Register for our event here!

Goblin Mode and Ghosting Haunt Labor Force Participation Rates

We are in interesting times – but that’s probably obvious to everyone who hasn’t been in some sort of medically-induced coma for the past 3 years (lucky bastards that they are). This morning’s freak-out du jour is that stubborn thing that’s happening with the labor market. Because: labor force participation rates stink.

The US Department of Labor calculates the labor participation rate as: “the percentage of the population that is either working or actively looking for work. The labor force participation rate is calculated as: (Labor Force ÷ Civilian Noninstitutional Population) x 100.” That’s somewhat wonky, but it matters. Because it impacts how much your next car loan is going to cost you.

Typically, the Fed knows what to do with a red-hot hiring market that’s pushing salaries higher. It’s a fairly simple model (on the surface). The idea behind hiking rates is that it increases the cost of doing business for companies. So they slow down hiring. This in turn acts as a brake on the economy, which should cool inflation a bit.

But that doesn’t appear to be happening the way it should under normal circumstances. Because it’s post-2020 and “normal circumstances” is now an oxymoron. November’s jobs report gives some indications around why that might be. The labor market is missing a bunch of laborers.

The Troubling Numbers

The report highlights an issue: there aren’t enough people to fill the jobs being advertised. The labor force participation rate – how many working-age Americans have a job or are seeking one – is stuck at just over 62.1%. That’s about where it’s been, as the report puts it: “little net change since early this year.” That’s down 1.3 percentage points from pre-COVID-19 pandemic levels. Only in August did the work force return to its prepandemic size, which is millions short of where it would have been had it continued to grow at its prepandemic rate.

Meanwhile, job listings continue to remain at or near historical highs. This doesn’t seem to be changing anytime soon – as recent above-expected job gains indicate.

Some estimates say as many as 8 million people in the US alone have left the workforce since the dawn of COVID. Where’d they all go?

Exit(s), Stage Left

Part of that number is tragic – about 260,000 working-age adults have been lost to Covid. The US also saw a slowdown in legal immigration which it’s estimated removed over 3 million people from entering the workforce. There were also factors in play prepandemic that were pushing the economy towards a labor crunch: looming Boomer retirements, and lowered birth rates. Covid simply served as an accelerent for those trends.

Timothy Smeeding is an economics professor at the University of Wisconsin, points out: “Birth rates have been flat,” he told me. “They’ve never come back, really, from the Great Recession [in 2008], so there are fewer kids going to school. It’s a world in which we have to be creative, be open, and try new things.”

But the problem isn’t just that population growth has stalled. Even with an uptick in August, the share of Americans working or actively looking for work is 62.4 percent, compared with 63.4 percent in February 2020.

First They Ghost – Then They Goblin

Ghosting used to be rare when it came to candidates. Now, it’s rare if a req a recruiter works doesn’t contain multiple ghost stories. It’s a thing. But the question that’s been nagging is: where are they? Some find new jobs, sure, but some just stop looking entirely.

“A lot of workers are still disconnected, and we’re just not seeing them come on,” said Jesse Wheeler, an economic analyst with the polling and analysis firm Morning Consult. “It’s unclear how all of them are making ends meet, but I think it has a lot to do with consolidation of households and cutting costs. It would’ve been difficult to change if they weren’t forced into it.”

In other words, 2022’s Word of the Year: goblin mode. Okay, it’s two words. Which kind of fits, since part of the definition includes  things like:”oh, just give up trying – tell people your webcam fell into your three-day-old bowl of soup next to your laptop and that’s why you they can’t see you on Zoom anymore. Not that any of them have showered in a week, either…”

Think of goblin mode as quiet quitting, but with an attitude. Life’s thrown enough at you. If you’re in China it’s possible you’ve been locked in your apartment for three months. If you’re in Ukraine you’re apartment may have been blown up three months ago. If you’re in the US, you’re living in the most powerful country in the world, armed to the teeth, and there’s this creeping sensation that you’re slouching towards Civil War 2: Qanon Boogaloo. There are something like three potential apocalypses on the table (war, pestilence, and climate – so, three horsemen are approaching). Some of these things were smoldering prior to 2020, but then we threw gasoline on top.

Meet Them Under the Bridge

That, my friends, is where we begin to see the root of things – and the implications. The analogy might be someone who thinks they might smell smoke from deeper in the woods, but its stay there or jump off a cliff into a river. They aren’t sure what’s down there, how deep the water is, the currents., hidden rocks, etc. It’s risky. So, they naturally hesitate. Then the fire flares up and a somewhat fatalistic decision is made for them: they jump. For some of them, the water turns out to be quite nice as it turned out. They were able to swim with the current, and now they’ve found themselves a nice, quiet bridge to settle under.*

Leaving work behind didn’t mean the end of the world – just that they had to adapt to a new way of living. Couples found themselves able to make do with a bit less financially, and/ or you took advantage of remote work to move somewhere with a lower cost of living. It’s reasonable to assume that with some of those couples, one of them left the workforce in order to have time to manage the household, return to school, etc. If that’s the case, this is talent that may well stay off the workforce for at least the short term. There’s a push for balance happening, and that’s a hole in the labor force that we can’t fix quickly.

All that said: there’s plenty of skill out there in that group. And while they’re likely not coming back full-time, the possibilities for gig, flex work, and/ or skill-specific project-based roles are definitely there. Consider my neighbor, a 60 year-old mortgage attorney who found himself needing some extra cash for the holidays because he hadn’t had much work due to the slumping housing market. They didn’t really want to change jobs or launch a whole new careers. They’d been thinking about slowing down as it was. When they tried to apply for jobs, just in case, the process was frustrating and inconsistent. So he gave up on that.

But then they were shopping on Amazon, and saw an ad for seasonal work delivering for UPS. Gig work using their own vehicle. He grabbed it. Once that’s done, he’ll likely pick up some more gig work as he needs it in 2023, and wrap up his “career”. He’s thrilled, by the way. And less goblin-like, as a result.  It just took a push to make the leap.

* (Okay, right – trolls traditionally do the whole “live under a bridge thing”, versus goblins, just trying to stay somewhat on-analogy here).

6 Things Not Being Talked About With Candidate Experience

Candidate experience is integral to recruiting in order to attract and retain the best candidates. However, there are some things that slip through the cracks. To gain a better understanding, we asked CEOs, founders, and hiring leaders for their best insights from their experience with recruiting. While a lack of consideration of a candidate’s time is important to avoid, there are many other things that can negatively impact candidates.

Lack of Consideration for Candidates’ Time

One thing that is still not being talked about enough regarding candidate experience is recruiters’ showing disregard for candidates’ time.

Pre-pandemic, companies regularly doubled or tripled the promised deadlines with hiring decisions, ghosted interviewed applicants with no updates or cookie-cutter rejections, and lied about not being undecided in the hiring process before blindsiding frontrunners with sudden rejections.

Though many companies complain about their understaffing woes in a tough recruiting climate, this total lack of consideration for candidates unfortunately persists.

A friend of mine recently waited to be called for an interview for over a month while the hiring manager was on vacation, only to receive a template rejection with no interview. Rather than keep the candidate on the hook, the interviewer should have finished first round filtering before going out of office.

Tasia Duske
CEO, Museum Hack

The Toll of Automated Screenings

Some candidates believe that the recruiting process is fair, but many candidates believe that the whole thing is stacked against them and that getting an interview is incredibly difficult.

The increased use of artificial intelligence and predictive analytics affects the candidate’s experience. Many companies are using technology to screen candidates with no human interaction. The process is very one-sided and is not providing any opportunity for candidates to have a positive experience.

As a result, candidates are not being provided with any feedback, and they may have few opportunities to improve their chances of being selected for an interview.

Matthew Ramirez
Founder, Paraphrase Tool

Providing Feedback After an Interview

Providing positive feedback after an interview is a crucial topic to bring up. This can go a long way in making the experience memorable and can help boost the applicant’s confidence.

Additionally, it can help set you apart from other recruiters and companies by showing that you care about the person’s feelings and well-being. Providing positive feedback after an interview should be an opportunity to show appreciation for the time and effort that the candidate has put into the interview process.

Admir Salcinovic
Co-Founder, Pricelisto

Ignoring Candidates After They’ve Accepted Offers

Let’s also talk about how frequently companies enter a “communication black hole” with candidates after they’ve accepted an offer—but before they’ve started.

This “pre-boarding” phase is critical to continue to increase engagement and build connections with the company and its culture. When companies go silent after an offer is accepted‌, it’s a wasted opportunity, and worse, it may cause the candidate to second guess their decision.

The good news is now we can leverage technology platforms to do a lot of the heavy lifting to automate and standardize pre-boarding and onboarding experiences.

Matthew Hamilton
Vice President People Analytics & HRIS, Protective Life

Not Welcoming Enough to Negative Candidate Reviews

Let’s discuss how negative candidate reviews can work to improve the complete experience. At my organization, we send out surveys to candidates who have applied for positions (not necessarily hired) and went through the interview process.

We go over the responses and try to improve on areas where there were concerns. I feel organizations do not always like to hear the negative reviews, but these negative reviews can give your organization the exact data to improve candidate experience in the future.

Lindsey Hight
HR Professional, Sporting Smiles

Hiring-Manager Deadlines Can Be a Game-Changer

The recruiting feedback loop is a vital component in success, especially in a highly candidate-driven market. It must be quick and efficient to ensure the process allows you to make the first move on the most qualified candidates.

When you place feedback requirements and deadlines on hiring managers, you will notice efficiencies early on. It has become a competitive advantage for my firm to promise candidates they will have feedback within 48 hours of being submitted or interviewed.

Sometimes the only thing you have to compete with is speed, and deadlines on feedback is the way to beat your competitors to top talent.

Trent Cotton
Senior Director of Talent, Hatchworks

Gitter: Take Your Github Scraping to a Another Level

We all love GitHub as it’s a centralized location for all sorts of developers…However, between the nuanced search capabilities and users with greatly varying degrees of activity, finding the right contacts to source might be a real PITA.  Luckily we have a few tricks up our sleeve. Combine this free platform Gitter with some standard GitHub Scraping and you have a surefire way to pluck ripe fruit from the ole tree.

On its own, Gitter is a GitHub chat helper application. It has indexed all of the public conversations between developers working on projects together on GitHub, and by doing so has accidentally (or on purpose) indexed all of these devs on Google.  The site itself seems to navigate with a certain level of hassle our quick hands are not a fan of, however.

Google X-ray is Your Best Friend

You’re welcome to try and leverage the site itself to find developers, but its not designed exactly for that. If you want to speed things up (if you havent noticed Dean is all about speed) then Xray will be your best friend.  Just site:gitter.im/ “insert developer type here” and the fun begins.

Now, just find a suitable link to a project that lines up with your job description. You should already see a list of users involved in the project in the top right. If you hover over each user, out pops a contact card with names, locations, and those fabled email addresses. 

It seems like you can add location parameters to Xray quite easily, giving you another way to refine your search. Despite the world being remote preferred, there are still many employers out there that want an in-house developer.

GitHub Scraping Made Easy

If you’re trying to scrape these users, DataMiner seems to be the way to go. It’ll require some finesse to acquire the tables, but github scraping should be butter for a sourcer, right? Once you get it locked down you’ll be chugging right along.

Some users have their emails hidden, so scraping everyone might not be possible. But, those individuals would be out of reach on GitHub regardless of if you used Gitter or some other means.

Remember, this is a platform that follows user comments. The reason that’s so great is people who comment are usually those sought-after active users. It should make all the difference in your scraping endeavors to know that these contacts at the very least communicate with others.

Other Dean Da Costa Content and Upcoming Events

Dean has lots of great content on our site, as well! Check out all the other free content he’s posted here!

We’re also excited to announce a RecruitingDaily events that Dean will be attending! Our December 7th & 8th #HRTX is free to register, and will have Dean alongside 19 other recruiting and sourcing experts to bring you tools, tricks, and tips on how to be the best in this crazy career! These industry leaders like Dean know their stuff, and are sharing ways to headhunt without spending a dime. Register now! If you can’t make the event, registrants will still get copies of all the recordings to learn on their own time.

Dean will be doing his HRTX presentation on Dec 07 from 12:15PM–01:00PM EST

12 Days of Sourcing is another learning experience we’re rolling out for the holiday season! It’s an email-only event that will have 12 beautifully crafted sourcing techniques sent right to your inbox.  These can be anywhere from unique Boolean tips to vital OSINT tutorials that will shake up what you thought you knew about sourcing. Like most of our events, this is free to register so check it out here!

Your 2023 Recruiting & HR Events List

Looking to register or attend a recruiting or HR event in 2023? Well, this list was made with you in mind. Also, if you’re thinking, “Crap, it’s too late.” This a friendly reminder that it’s never too late. There’s still plenty of room. Some events are free, and others are completely virtual. Take your pick or picks of the litter.

Don’t want to wait? We have an event for you this week, Wednesday and Thursday to be exact.  Save your spot for HRTX December today!

January 

February

March 

April

May

June 

  • Future of Work USA, June 6 – 7, Chicago, IL 
  • SHRM23, June 11-14, Las Vegas, NV
  • HRTX Virtual Q2, June 22
  • #HRTX Live, June 2023, Johannesburg, South Africa

July 

August 

September 

October 

November 

December 

  • HRTX Virtual Q4, December 1
  • 12 Days of Sourcing, December 2023 (Also, don’t miss this year! Register now.)

Attending any of these events in the coming year can give you the new perspective you’ve been seeking. But, more importantly, it will allow you to learn from industry-leading experts and get familiarized with the latest in HR tech and vendors.

See you out there!

How to Start Building Your Remote Sourcing Team

Investing in a structured sourcing and recruiting team can pay dividends when it comes to finding top talent. Sourcing candidates, however, is a specialized skill, requiring research and relationship-building expertise to develop a talent pipeline and uncover hidden talent.

Some companies make the mistake of asking recruiters to handle sourcing, which can limit their effectiveness. Hiring teams to focus on sourcing will yield a broader talent pool and more diverse candidates.

When building a remote sourcing team, remember that it’s a commitment. Teams are built to solve long-term hiring problems and take time to deliver. So, you need to do it right.

Benefits of a Remote Sourcing Team

In today’s job market, demand exceeds talent. At the same time, there is an increasing demand for specialized labor. This requires an aggressive, proactive outreach effort to find and source talent.

Sourcers excel at finding passive candidates, tapping into the 70% of workers that aren’t actively seeking new jobs. This significantly broadens the talent pool to keep recruiting pipelines full.

Hiring remote sourcing teams provides other key benefits, including:

  • Reducing the cost to hire by creating economies of scale
  • Accessing hard-to-reach channels
  • Pre-closing top candidates before recruitment engages
  • Reducing the time to hire
  • Generating information about competitors

How to Develop Your Remote Sourcing Team

You will want to utilize multiple sourcers, each specialized in different areas, such as regions or industry verticals. A good ratio is one sourcer for every two to three recruiters.

Remote work requires a slightly different set of skills. When hiring sourcers, you want to look for several critical qualities. You will want to probe into these areas:

  • Are they comfortable with the technology required for remote work?
  • Can they work independently and collaboratively when required?
  • Do they hold themselves accountable for meeting deliverables?
  • Are they motivated and take the initiative rather than waiting for assignments?
  • Are they strong, proactive communicators?
  • Are they flexible and adaptable as situations change?

Attracting, Engaging, and Retaining Top Sourcers

Like any other job you’re hiring for, compensation will be a crucial part of attracting and retaining top sources. Salaries typically range from $35 to $70 per hour, depending on experience. Companies employ different types of comp structures, including:

  • Hourly
  • Hourly + bonus
  • Base plus performance bonus

With remote teams, creating the right environment is crucial to retaining sourcers. This means supporting the remote work environment, focusing on results rather than activity, and respecting boundaries. Managers need to be strong communicators to keep remote teams connected and motivated.

You’ll also need to provide them with the right tools, using consistent communication and tracking. This requires a proactive approach to check in regularly and provide feedback along with clear expectations.

Building Your Remote Sourcing Team

Building a remote sourcing team takes work, but can result in long-term solutions for your recruiting and hiring needs. When you hire the right sourcers and provide the support they need, you can surface more high-quality candidates and keep your recruitment pipeline full.

Learn more about configuring your remote sourcing team in our webinar, The Ultimate Configuration of Your Remote Sourcing Team.

Humanizing the Critical Candidate Touchpoints

Over the past couple of years, recruitment has experienced a multitude of changes – from working from home to virtual interviews to onboarding new employees through Zoom or Teams.

But one thing hasn’t changed.  And that’s prioritizing candidate touchpoints throughout the recruiting process – whether you’re remote, hybrid, or on-site.

After all, your recruiting process is often a job candidate’s first impression of what it’s like to work for your organization. And, to attract the best of the best to your company, you need to create a high-quality candidate experience beyond technology.

You need to extend the human touch.

What Is the Candidate Experience?

The candidate experience includes all job seeker’s interactions with your organization throughout the recruiting process. For example, touchpoints include your job ads, the application process, interview, and any communications with the hiring team and other employees.

You can demonstrate your company’s values and culture through your hiring process, setting yourself apart from your competition in a job market where candidates still have the upper hand. Essentially, the candidate experience keeps job seekers engaged before, during, and often after you offer (or reject) an applicant.

Whether you’re remote, hybrid, or on-site, candidate touchpoints are critical to humanize your recruitment process. From sourcing candidates to interviewing to the point of hire, humanizing candidate touchpoints creates – well – a better candidate experience while benefiting the company as well.

Curious how this benefits you?  Let’s look at some recent statistics.

  • 55 percent of job seekers will pull out of the application process
  • 75 percent of professionals currently working for their organizations were directly influenced by the touchpoints throughout the recruitment process
  • 82 percent of job seekers would share a positive candidate experience with others, whereas 69 percent would share a negative experience

3 Ways to Determine the Main Touchpoints of a Candidate

Let’s now look at three ways professional recruiters should determine their primary candidate touchpoints during the hiring process.

1. Sourcing

According to LinkedIn, recruiting professionals spend up to 13 hours weekly sourcing job candidates for a single role.  And, as many companies are ramping up on hiring, you don’t want to lose out to a competitor when courting talented applicants.

So, how do you insert more human touch into the sourcing process, helping you to attract the best candidates?

Here are some options to improve your sourcing:

  • Focus on more than just active candidates. Incorporate passive talent into your sourcing strategy. After all, 70 percent of the global workforce consists of passive talent, meaning those employees that aren’t currently looking for a job.
  • Go social.  Start recruiting on social media.  With 86 percent of all job seekers using social media during their job search, companies will lose out on top talent if social media isn’t a core part of their recruiting process.
    • Pro Tip: Don’t be afraid to be yourself on social media.  Job candidates ultimately want to connect with companies that are authentic.
  • Look outside of the box.  Expand your search. Connect with candidates that may only have some of the required qualifications. Seek non-traditional candidates, such as those that have been out of the workforce or those returning from military service.

2. Employer Branding

Employer branding is not something to ignore – especially not in today’s job market.  In fact, many employers have found themselves re-inventing themselves since the pandemic.

According to LinkedIn, “[t]he pandemic has muddled both economic and social norms and changed people’s expectations of the brands they work for and buy from.  These blurring lines mean candidates, employees and customers are evaluating companies more holistically than ever. To build trust and compete for the best candidates in this new organizational reality, brands must show up and communicate consistently across all audiences and stakeholders.”

If employers haven’t looked at their employer branding (even in the last six months), they need to bump that up to the top of the to-do list.  With 82 percent of job seekers considering an employer’s reputation before applying for a job, employers that aren’t brand conscious will lose out on top talent.

Further, and potentially more detrimental, 53 percent of job candidates say that “poor or diminishing employer brand and reputation” is one of the reasons they left a previous employer. However, 20 percent claimed it was the primary reason they left a previous job.

In this light, employers must continually consider how to market themselves in a post-COVID world, including what it’s like to work at their organization. To do this, consider having current employees serve as proud ambassadors of your organization, participating in the recruiting process by posting online or interacting with candidates.

Another popular option is to openly discuss flexibility with your job candidates – when building your online presence and then directly during the recruiting process. According to McKinsey, when people are offered flexibility at work, 87 percent of employees take it.  Making flexibility part of your employer branding strategy demonstrates to job seekers that you trust your employees to get their work done while respecting their time.

3. Interview

When focusing on humanizing candidate touchpoints, employers should also give their interview process a good once-over, ensuring that it’s streamlined (for both the employer and the job candidate) but with a personal (and very human) touch.

This phase of your recruitment cycle allows you to connect with candidates – whether in-person or over video. For example, get to know the candidate. Go beyond their initial qualifications to see if they’d be a fit for your culture. How your team communicates during the interview process is essential to the candidate’s perception of your organization.

And, while you’re communicating, be sure to over-communicate about the next steps in the process. With 63 percent of job candidates saying that employers don’t express themselves adequately and another 53 percent saying they received no response from the employer until three months after applying, think about how you can differentiate yourself by just communicating.

Humanizing the Critical Candidate Touchpoints

Keeping communication lines open during the recruitment process while demonstrating empathy, understanding, and awareness can go a long way to humanizing your recruitment process post-pandemic. Humanizing candidate touchpoints during your recruitment process helps candidates feel heard and respected – helping you attract and retain top talent for your organization.

11 Tips for How to Write a Job Posting That Recruits For You

Job postings are an art that’s hard to master between getting the details across while keeping it and trying to attract the right candidates to apply. To help you craft a job post that stands out and draws in the best candidates, we asked executives and recruiting leaders for their best insights. From highlighting special job benefits to relying on your humorous take on the role, there are several tips that may help you write the perfect job posting that would naturally draw high-quality applicants to the role being offered.

Highlight the Special Benefits the Job Offers

Highlight the culture and special benefits the job offers rather than the wage offered.

About three-quarters of job seekers prioritize work-life balance. They are looking for a better lifestyle that accompanies a job compared to the one they have now. A job posting that proudly touts its supportive culture and policies designed to prioritize a worker’s mental health is automatically appealing to most applicants. You can worry about pay scales once you enter the interview process.

Monte Deere
CEO, Kizik

Avoid Vague Terms and Phrases That Serve No Purpose

The term “other duties as assigned” might appease your internal legal eagles, but the phrase is as useful to candidates as “references available upon request” is to hiring managers.

When designing job descriptions, ditch the corporate speak and lose the laundry list of nice-to-have skills. Instead, break down the role by core activities and designate the percentage weight of each (time or value).

This mimics the performance standard and sets the employee up for success. Yes, needs and expectations will change over time, but if you can’t articulate what you actually require today, how will you ever find it?

Tim Toterhi
CHRO, Science and Medicine Group

Place Key Information in the First Paragraph

First impressions are crucial. You want to give the candidates all the important information about the job quickly. Speak plainly and give all potential recruits everything they need within the first few sentences.

The key information that needs to find its way to the first paragraph are the job title and description, salary range and whether it’s an in-person or remote job. Do that, and you will already stand out among other recruiters writing job ads.

Maciek Kubiak
Head of People, PhotoAiD

Share Insights into Basic Competencies for the Role

Far too often, job postings list an endless string of qualifications and credentials “required” for a specific role. While some professionals (physicians, CPAs, attorneys) absolutely need specific certifications or accreditations, most do not.

Providing a realistic idea of what the person will actually do in the role, like projects they may work on, problems they will solve and challenges the business faces are much better ways of describing “a day in the life” versus listing criteria.

Additionally, it’s critical to understand how we deliver our work. Interaction and partnership are key predictors of success or failure in any given organization. Two equally credentialed individuals can work in the same place, have the same boss, and work on the same things. One may be wildly successful while the other fails. Why? Because it’s how we do our work that matters.

Sharing insights into the competencies necessary for success within the job posting is a gift you can give your candidates.

Barbie Winterbottom
Founder and CEO, The Business of HR

Align Your Job Posting to Match Your Audience

You should always align your job posting with what your target recruit looks like.

For example, when I recruit labor for the summer months, I try to recruit a couple of college students. In my emails and ads, I usually write something about making money during your summer. Many college students need employment during the summer, which allows them to leave in August when they return to school. They want a little extra work while they’re out, so I put that idea in their head when they read my ad.

Always craft your ads to match your audience.

Rick Berres
Owner, Honey-Doers

Be Upfront and Transparent About the Salary Range

Whether or not you can offer Silicon Valley salaries, being upfront and transparent about the salary range of your job opening is worth it. Every serious candidate will Google your company before sending their application or interviewing with you, and they will already have a pretty accurate expectation of the salary.

You can decide to either come across as the employer that hides things from their employees or as one that’s open and honest in their communication. Only one of these will positively surprise candidates, leading to positive word of mouth.

The added benefit of salary transparency is removing a lot of clutter from your process and saving hours and hours of everyone’s time. Suddenly, all of your candidates will be relevant seniority-wise, and you diminish the risk of losing candidates at the finishing line because of compensation misalignment.

Max Korpinen
Co-Founder and CEO, Hireproof

Skip the Bullet Points and Focus on the Story

Although we often hear that bullet points are a great way to summarize information into short, concise pieces, the problem is that we overuse them. As a result, we get lists of data points about the employer, but no authentic stories we can identify with.

Humans were designed to pay attention to stories. So, instead of using a million bullet points on your next job posting, consider asking your hiring manager the following questions (record the conversation and use an edited version of their answer as the job post):

– How would you explain what the person in this role does?
– Describe what happens on a normal day in this role.
– After one year in this role, how will someone know they’re doing a great job?

You can certainly still use bullet points—we do all the time when we write our clients’ job posts. But the key is to focus on the story version of the job. It will give you an edge in the crowded world of job posts.

Justin Vajko
Chief Creative Officer, Dialog

Focus on the Impact the Candidate Will Have on Your Department and Company

Imagine you apply for a job, and you already know what you will be doing. You know what you’ll be owning one, three, and six months from now. A high-performer who cares deeply about their career trajectory will probably ask these questions in an interview, but if they have the information up-front and in black and white, their impression of the company will probably be a lot better compared to the companies that don’t volunteer this information upfront.

What is an impact job description? How do you make one?

When crafting a job description, focus on the *impact* a candidate will have on the department they’ll be responsible for and the company as a whole. Showcase the previous growth and clearly outline the desired outcomes a candidate can have influence over. Demonstrate the strengths but also the weaknesses of your company and allow the candidate to focus on the places where they can improve and take ownership of tasks that their skills align with.

Gordana Sretenovic
Co-Founder, Workello

Make Your Posting Concise

Having been in talent acquisition for over a decade, I’ve seen over a thousand job postings. In my experience, shorter job descriptions get a greater number and better quality applicants.

Think about it this way, match.com required people to fill out detailed profiles and fill out their preferences across various dimensions—and then came Tinder—sometimes less is more.

Atta Tarki
Executive Chairman, ECA Partners

Tout Your Dynamic and Diverse Work Environment

We foster an environment of diversity and inclusion in our company. That’s something that young professionals search for when they seek new employment. It’s a top priority for them.

They don’t want to get hired at a place where everyone looks the same and has the same background as they do. They want to learn from and be there for one another—and the workforce needs to embody all of that. Your workforce should includes a broad mix of socioeconomic, ethnic, and racial backgrounds.

When candidates notice that, they are more likely to share those postings with other people who prioritize diversity the same way they do.

Emily Saunders
Chief Revenue Officer, eLuxury

Use Humor to Skyrocket Engagement

Getting seen on the Internet, or “going viral,” relies on creating a job posting that people want to read, and comedy is key to making a post spread like wildfire. The trick is to advertise your position in a way that doesn’t obscure the actual role but still injects a bit of levity into the position.

I recently placed a candidate in a sales role that was cheekily advertised as a “Customer Wrangler.” In a funny way, that’s exactly what sales are all about, and the posting attracted a wide range of applicants with top-notch people skills.

Rob Reeves
CEO and President, Redfish Technology

5 Tips for Hiring Manager Communication

Ever had to follow up repeatedly with a hiring manager? Or perhaps sent a duplicate email to a candidate because you didn’t know that your hiring manager had already sent the same email? When good communication between you and your hiring manager determines everything from the quality of hire to the candidate experience, you may be searching for a way to streamline things a bit. Here are five tips on communicating with hiring managers for a seamless recruitment process.

1. Develop Your Relationship

Between recruiters and hiring managers, there needs to be more understanding of their roles in recruitment. As a hiring manager, I think, “Does this recruiter even know what we’re hiring for and why?” As a recruiter, I think, “Great, another hiring manager that doesn’t understand my role and has unrealistic expectations for this process.”

So before jumping head first into hiring, start by developing a relationship between recruiter and hiring manager. It may seem obvious or even unnecessary to some, but this is the most crucial part of the hiring process. Get an understanding of your hiring manager personally, as well as their duties and bandwidth. Also, share that information about yourself and your role at current state. Leading with connection and empathy goes a long way. And, of course, within that kick-off meeting, review and define in depth the role, job functions and requirements, among its other nuances. You should be on the same page.

2. Define Roles and Responsibilities

Once you’ve gotten acquainted, you need to clearly define the role and responsibilities you will each play in the hiring process. I know we’ve all experienced a lack of communication, process or duplicative efforts within the hiring stage. Last thing anyone wants is a rejection email sent multiple times to the candidate or a congratulatory email sent right after a rejection email. I shiver even thinking about it. But more often than not, even if there’s no outward appearance of communication struggles with candidates, there most definitely are internal communication issues.

Determining what needs to get done by listing out all the tasks in order of how they must be performed. You can then give ownership of each task to individuals or teams. For example, define who’s in charge of creating job descriptions, job postings, candidate sourcing, resume screening, shortlisting candidates, interview scheduling and candidate follow-ups. While this may seem obvious, maybe someone is better suited or there are bandwidth complications. It’s crucial to stay in lockstep.

3. Set Clear Expectations

In addition to clarifying roles and responsibilities, it’s important to define expected turnaround times and other expectations for yourself and hiring managers. This will help to ensure that you stay on track with your recruitment timeline and determine which stages of the process require communication and document when the communication must be shared.

Create a guideline or communication timeline to share with your team and hiring manager. The document must specify the different types of communication needed at each stage of the candidate’s journey. Make sure to clearly define when those communications need to be shared, so hiring managers know exactly what’s expected of them. You may suggest that rejection emails are sent out within 24 hours of the decision being made, which would require the hiring manager to send you a list of rejected candidates immediately after they finalize their decision.

4. Use Automation to Collaborate

Collaboration thrives on communication and vice versa. However, this can be challenging when either party has too many tasks and responsibilities to maintain that they cannot hold up their end of the bargain. In fact, people spend just about 33% of their time doing the job they’re meant to do because they’re too busy switching between platforms and hunting down information.

Automating certain tasks and reminders can help to simplify things and ensure better collaboration between recruiters and hiring managers. If able, invest in automation tools that allow you to easily set reminders, assign tasks, and automate routine activities such as interview scheduling, job postings and candidate communications.

5. Be Proactive

The reactive method is long gone. If you are reactive, you’re failing. To establish better communication with hiring managers, recruiters must become proactive communicators. Feel free to reach out first or follow up consistently with your hiring manager to avoid confusion or miscommunication. Finding the best fit alongside your hiring manager requires proactive communication. Whether it’s a brief email updating them about your shortlisted candidates or a follow-up call asking for updates on a candidate’s offer status, this type of proactivity ensures a seamless process with robust, clear communication.

Better Communication for Seamless Recruiting

When there’s good communication between recruiters and hiring managers, it creates a smoother recruitment process. It lets you stay on track while saving time and enhancing the candidate experience. This will reflects positively on your expertise as a recruiter and your hiring manager’s employer brand–a win-win for everyone involved. Yes, even the candidates.

The 3 Mistakes TA Professionals Make When Managing the Talent Pipeline

Open LinkedIn and it won’t take long to find a post bringing attention to a poor interview experience. Nowadays, it’s all too common for candidates to ghost recruiters, but poor interview experiences as the norm rather than the exception paved the way to our current state. 

Although it’s easy to point fingers at candidates who don’t answer the phone for a scheduled call or even report to work on their start date, the TA community must stay laser-focused on improving the candidate experience at every touchpoint.  

Candidates are sick and tired of being treated as expendable data points in a funnel. Seventy-five percent of Gen Z candidates surveyed by Bullhorn walked away from a job opportunity due to a poor hiring process.  

Job seekers are rejected from a staggering 70-90% of the jobs they apply for. Black Tech Jobs estimates that the average job seeker can expect a response rate of only 10%-30% for submitted applications. 

It’s time to champion applicants and extend gratitude throughout the interview process. Here are three big faux pas TA professionals make and how to get past them.  

Undefined SLAs Around Time in Each Stage

Define service level agreements (SLAs) for the ideal time candidates spend in each stage of the interview process to set the stage for a consistent, well-run process and positive candidate experience.  

Unrealistic SLAs or a lack of understood SLAs across the TA team results in lost candidates, poor communication and a messy pipeline. Of course, there are special circumstances that can increase the amount of time a candidate spends in each stage. That’s ok. The most important thing is communicating transparently and quickly when scheduling challenges or competing business priorities come up.  

Candidate enthusiasm for the company will wane with each day that passes after an interview. Expect it to wane even faster if the candidate doesn’t receive any positive feedback from the recruiter or hiring manager within 24 hours after the interview. Sending candidates updates via text is a great way to keep them informed efficiently and build trust. 

Examples of appropriate time spent in each stage before receiving a decision:  

    • Application review: Move forward or decline within 7-10 days  
    • Recruiter screen: Move forward ASAP or decline within 3-5 days  
    • Hiring manager screen: Move forward ASAP or decline within 5-7 days 
    • Loop interview: Move forward or decline within 3-5 days  

Not Having a Talent Advisor Mentality

Recruiting Toolbox provides a great breakdown of the differences between a transactional recruiter and a talent advisor. A talent advisor coaches hiring managers throughout the interview process, whereas a transactional recruiter generally doesn’t push back on hiring manager whims or provide direction during interview debriefs.  

A talent advisor recognizes the insight they bring to the table as a subject matter expert and someone with real-time market data around the expectations shared by the candidates in process. 

Example: A hiring manager had a good call with a candidate, but something was missing, and they told the recruiter to keep the candidate warm while exploring other options. The talent advisor recognized the differences between an interview that will lead to a hire and one that didn’t meet the bar. They confidently advised the hiring manager to let the candidate go now instead of waiting an additional week or two. The advisor explained that a timely follow-up process that aligned with the TA team’s SLAs delivered a better candidate experience and positioned the company well to re-engage the candidate for future roles.  

Sending an Email Instead of a Phone Call

Recruiters and sourcers handle multiple requisitions and hundreds of inbound applications. TA professionals are humans who make mistakes and someone is bound to slip through the cracks. When this happens, own it!  

Sending an ATS-generated email rejection as an answer to a candidate’s persistent requests for an update is not owning it. When someone has a negative experience in an interview process, they want to feel heard and appreciated for the time they invested in learning more about the company. After all, the time candidates invest in an interview process is time spent away from family, work and other activities they enjoy.  

Every candidate who applies deserves communication from the company. For applicants in the Applicant Review and Recruiter Screen stages, decline via thoughtful email. For candidates who advance to Hiring Manager and later stages, make a phone call.   

Although it’s easiest to hide behind the computer screen, a phone call letting a candidate know the company is going in a different direction takes 2-5 minutes. If they don’t answer, a voicemail followed by an email will suffice.  

When you make a phone call to let a candidate down or acknowledge a poor interview experience, it has a disarming effect. A phone call will smooth over any prior bumps in the process. Many recruiters default to email for communicating difficult news and for apologizing, and that’s not winning any points with candidates. 

The end-of-year hiring slowdown is the perfect time to build better processes and center the human throughout the interview process. Time invested in improving the candidate experience will pay dividends when hiring needs rebound in the New Year.

How To Build a Scalable Hiring Process for SaaS

With the rise of software as a service (SaaS), hiring and keeping talented developers has never been more critical. This growth in demand for tech talent has made recruitment processes, especially for scaled SaaS startup companies, increasingly competitive and time-consuming.

The lack of industry standardization around recruiting strategies means that each company is left to devise its approach. With no data to benchmark against, it’s hard to know if you’ve found the perfect SaaS hiring strategy.

Let’s look at the steps to building a scalable hiring process for your SaaS startup.

Begin by Understanding Your Hiring Foundation

Before you decide how to build your hiring process, you must first understand what makes a winning sales funnel. You’ll need to identify the general types of candidates, what kind of technical skills they’re looking for, and your company’s unique needs.

Think about where you want your business to be in the long run. If you want to be the best SaaS product in the market, your hiring strategy must reflect that goal.

Evaluate the reasons for founding your business besides making money. Your company’s mission is the heart of your SaaS recruitment approach. Understanding your mission will help you build a hiring process that attracts candidates who share your vision. People loyal to your brand will benefit the company long-term.

Evaluate which growth model you are trying to promote. If you’re a high-growth startup, you’ll have different hiring needs than a more established business. To build a hiring process that works for your business, understand where it fits in the growth model spectrum.

Look into your current hiring process and how it aligns with or fails to align with your goals. Your hiring process should be easy to digest, but you still need to have a clear vision of what you want your new hires to accomplish.

Optimize Your Job Posts

Creating compelling job posts is the first step in a recruiter’s job search. It’s also the most challenging component of your SaaS hiring process. SaaS recruiters need to create effective job listings that capture what you’re looking for in candidates yet do not appear spammy when you run them through multiple platforms.

Define what kind of candidates are the best fit for your SaaS business. The best way to build a scalable hiring process is to identify the proper criteria for picking qualified candidates. For example, if you’re looking for a senior chief technology officer (CTO), you must define that role. 

Candidate persona description allows you to establish your core-skill profile and set aside candidates who don’t possess those specific skill sets. The process makes it easier for your SaaS team to prioritize the suitable types of new hires at the outset.

Keep the ad concise. Work with your team to consolidate keywords, details or bullet points for each job post. You’ll need to communicate clearly across websites and messaging channels.

Include a picture in your job posts. Including a picture creates more engagement and increases click-through rates. Be sure to develop clear call-to-action statements below the job description in the body of your ad copy.

Develop a Strategic Recruitment Plan

To build a formidable hiring process, you must have a well-thought-out recruitment strategy. Your SaaS business is looking for quality candidates who will positively impact the company. Those new employees should possess traits that align with your company’s goals and culture.

Define the roles and responsibilities of each position. Make sure they are clearly defined, so you know what you’re looking for in candidates. For example, if you’re looking for an entry-level PHP developer, you’ll need to describe what tasks that person will be doing daily.

Utilize a Data-driven Approach

A data-driven approach to recruitment helps you determine what works and doesn’t and how to make your SaaS hiring process more efficient. Collect and examine data from every step of your recruitment process to build a scalable hiring strategy.

Set aside a budget to test new channels. Use data analytic tools to monitor which job postings get the most views and the most applications. Then, you can evaluate each channel according to audience reach and engagement performance to decide which ones are worth your time and money investment.

You’ll need to invest in an automated candidate tracking system to build a scalable hiring process for SaaS. A single platform helps recruiters manage the entire application process from beginning to end. The system tracks candidates’ engagement with your recruiting efforts, evaluates their information and determines their suitability for the job.

When evaluating applicant tracking systems (CMS), you want one that will help you organize each stage of the hiring cycle and capture information for future employee recruitment.

Track Every Step of Your Hiring Process

A scalable hiring process is fully transparent to your SaaS team, including company executives. When you create a recruiting strategy and build a candidate tracking system, it will be easier to monitor your SaaS hiring efforts.

Evaluate how long each part of the process takes. Then, you’ll be able to identify bottlenecks in the recruiting process and work with your team to pinpoint why they occur.

Begin by reviewing the conversion rate of each channel. If you’re using multiple outreach methods, evaluate which platforms generate more leads and better fit within your brand image. 

Choose the Right Technology

A scalable SaaS recruiting process includes the right technology. Test different candidate-tracking platforms to determine which ones work best for you.

Be sure your candidate-tracking system is compatible with your recruiting software. The most crucial component of a scalable hiring process is ensuring it integrates seamlessly with your other recruitment software, marketing strategies and messaging channels.

Track job applications by department, role and skills. The recruiting system can help you match applicants with suitable job openings faster. For example, the system can tell you which jobs are oversubscribed or need updates to the description text.

Don’t forget about marketing channels when tracking your candidate outreach strategies. Work with your team to develop a data-driven marketing strategy based on all of your SaaS startup marketing channels. 

The recruitment system will keep track of leads generated and decide which ones are worth your time and money investment. 

Final Thoughts

A scalable hiring process is essential to building a healthy SaaS startup company. Your recruitment strategy will determine the survivability of your SaaS business. Before investing in an electronic candidate tracking system, ensure it offers the right features and is compatible with your other recruiting software and marketing strategies.

9 Ways to Upgrade How You Schedule Interviews

Scheduling interviews with candidates can be time-consuming and a hassle. We’ve gathered insights into how companies can maximize their time and resources during the hiring process from CEOs, founders and hiring professionals. Here are some innovative ways that these experts found for lessening the load of interview scheduling, while finding new ways to interact with potential candidates.

Co-Work Together With the Candidate for a Day

In our company, we like to hire people who we co-work with. By working alongside each other first, we get to know the individual and they get to know us.

We can ask one another questions and have social time during the day or after work too. While this may not work for every business, it can be an affordable way to find exceptional employees and complete a thorough 2-way vetting process.

Benjamin Carew
Founder, Othership

Limit Emails and Capitalize on Productivity Software

Limit the number of emails you exchange with potential talent. This will save time and back and forth trying to find a mutual time to talk. Instead, use productivity software to offer options based on both of your schedules. Providing options on the date and time, as well as a minute limit, will allow for smoother scheduling via technology.

Raina Kumra
Founder and CEO, Spicewell

Send Personalized Emails With Detailed Content

Creating a memorable candidate experience is an essential part of your hiring process, and it doesn’t matter if you are two founders hiring your first employee or if you are a twenty-person HR team hiring your 1000th! First impressions matter and they start from the first time you connect with a candidate. Make it count.

It takes 60 seconds (or less) to personalize an email. Thanking the candidate for their interest in your company and providing thorough details about the hiring process (including who they are going to meet, the timeframes, how to request accommodations and next steps) is a must!

Using scheduling software (ensure your schedule is up to date before you share it) to avoid the timely back and forth can be a real game-changer.

Heidi Hauver
VP of People Experience, Shinydocs

Lean on an Applicant Tracking System

One innovative way to schedule job interviews is to use an applicant tracking system (ATS). Our ATS system allows us to view all the search committee members’ calendars and to email the applicant to schedule a time for an interview. You can choose to proceed with the interview via Zoom or schedule an in-person interview.

Lindsey Hight
HR Professional, Sporting Smiles

Arrange for Group Interviews to Identify Interpersonal Skills

Groups are a modern, innovative way to schedule job interviews. First, by observing how candidates behave in a group setting, HR can gain critical insight into personalities and interpersonal skills. Second, they may identify future leaders. These types of interviews are unexpected and can bring out the best or the worst in candidates.

Seeing how potential talent navigates a group by taking turns, speaking up or standing down with others, will reveal skills that don’t necessarily come out in one-on-one meetings.

By scheduling a group interview, you can learn more about your candidates across a variety of measures.

Temoer Terry
Partner, The Mommy Care Kit

Use Calendly to Schedule Job Interviews

Gone are the days of back-and-forth emails between an applicant and a hiring manager to schedule a job interview. Calendly, a free online appointment scheduling software, allows hiring managers to sync their work calendars with Calendly’s interface.

Calendly generates a link to the hiring managers’ up-to-date schedule. The hiring manager can send the Calendly link in email communication to an applicant asking them to select a time slot to interview. It’s really simple and saves hiring managers and candidates a lot of time!

Lindsay Hoag
Founder & CEO, Totally Remote HR

Maximize Time and Resources with Chatbots

I think using a chatbot to schedule job interviews is an innovative way to save time and resources and make the process more accurate. It can also help with sending reminders and appointment confirmations, which means you don’t have to spend time manually inputting information into your calendar or emailing it out to applicants.

The chatbot will also handle questions that applicants might have about the job or their application status—and it can also give them links to relevant documents, like the job description, and application form, or even reschedule interviews in case a candidate misses one.

Amy Gilmore
Managing Editor, Learn Financial Strategy

Rely on the Cronofy Platform

With the advancement in technology, a digital era has arrived with ‌new innovations. Cronofy is the platform that I would recommend for scheduling job interviews.

This is one platform that is well-tested and used by thousands of enterprises or companies all over the globe. It will be much more convenient and will take very little time to organize everything systematically. People have given excellent reviews of Cronofy and have also been using it for a long time.

Roger Deutsch
CEO, Alcat-Europe

Reach Out With an Engaging Video Message

When scheduling a job interview, reach out personally and show your authentic self. As job interviews are not only about learning more about professional skills but also about finding out what kind of person they are, showing initiative in establishing connections can be a game-changer. No need to make a long video, a short authentic clip will work just as well.

Sasha Prylypska
Product Manager, Elai.io

7 Bold Bets For 2023 Talent Acquisition

This year began with such promise, but an inflationary market and concerns about a potential recession caused companies to shy away from hiring. The hiring market is down in industries like tech. Still, companies cannot deprioritize talent acquisition, especially when we are so bullish on 2023 as a massive opportunity for companies to hire efficiently and effectively. What does 2023 hold? We’re making the following predictions:

Tensions Between In-Office and Remote Will Continue

Companies are making bold bets on the future. Despite most studies demonstrating a plurality of employees prefer flexible work, some companies are demanding employees return to the office full-time or at least a set schedule of days per week. Expect this to be a battleground in 2023, where some employees will leave their company for one with policies closer to their interests.

Studies have shown that employees, especially those who have been working remotely, overwhelmingly prefer hybrid or remote over needing to go to the office full-time. A Gallup poll found only 6% of “remote-capable” employees wanted to return to the office full-time. Could a CEO leave one company for another because of their policies? Will a fully in-person company staff quietly quit or otherwise protest the decision? Ultimately, companies that demand a return to office will find at least some employees resist.

Everyone Will Do More With Less

The inflationary concerns in 2022 led to a slowing job market which led some companies to reduce HR headcount and produced a knock-on effect on external recruiters. Even if they’ve decreased the overall headcount, companies looking to fill roles will have fewer resources to do so.

That means companies will need a stronger strategy for finding and vetting candidates and making offers, especially considering those candidates will make decisions quicker.

Automation is Ready For Prime Time

And not a moment too soon. When companies increase hiring, which will happen in 2023, they will need serious tech support to win the recruitment war. This is a matter of automation out of necessity instead of trying to be cool with the latest tech.

The wage will continue to go up, and the recruiting team will not get an additional headcount budget. Recruiting processes will be further automated, so small TA teams are supercharged to do more. 

Pay Transparency For Job Ads Will Become The Norm

This is becoming a legal requirement in some states. For instance, California will introduce Senate Bill 1162 on January 1, 2023, which forces employers to include pay ranges in all job advertisements. NYC likewise will require nearly every company to include salary ranges for job postings, even for jobs announced internally.

As the hiring landscape continues to skew “glocal,” companies in other states will follow suit as potential employees decline to apply for jobs that don’t include salary ranges. Companies will ultimately appreciate this, as it will eliminate costly and unproductive conversations with candidates who will only take the job for more money.

DEIB Goes From a Priority to a Must-Have

We believe this should already be the case, but many companies are still lagging behind the times. There will be no excuse in 2023. Candidates will increasingly prioritize companies with a concrete approach to DEIB, so it will be critical to put in the work to diagnose your company’s current diversity makeup and communicate a plan to improve it.

If your company leans in and discusses what you’re doing to improve DEIB, there will be ample opportunities to become a leader in the space.

Layoffs Will Soften

Additional variants and inflation have delayed the expected economic recovery from COVID-19. But 2023 may be the big opportunity everyone has waited for. Whether or not we enter a recession, companies will begin to curtail layoffs and look to hire. Talent acquisition leaders must take this time to get their 2023 hiring priorities and strategies in place, especially if their company currently has a hiring freeze.

Reschedule Rates Will Become Increasingly Measured

As more companies move to software and procedures that enable self-scheduling, companies must keep a close eye on how often top candidates reschedule. Data-driven companies will look at rescheduling rates as a KPI of relationship building.

Clearly, the next 12 months will be hugely important for companies to set themselves up for success in the next five years. If your company is looking to grow, being the first to hire in 2023 will be a huge step in the right direction. But the groundwork for that time can begin now.

By prioritizing DEI, investing in automation, and beginning to rethink how you measure your hiring process, you will be ahead of the curve when the rest of the world moves from layoffs or hiring freezes to a ramp-up to building back their teams. 

How HR and Recruitment Are Impacted by Digital Transformation

Digital transformation is taking shape in every field. As new technology develops to make business processes more efficient, increasing software implementation has become a must for any company that wants to save time and stay competitive in its field.

Moving to largely virtual workspaces offers an abundance of new opportunities, ranging from global market expansion to the cost-efficiency of switching from an in-person to a fully remote workforce.

However, digital transformation doesn’t always come easy for HR and recruiting departments. Every transition is always riddled with its own complexities, especially when your line of work directly affects an entire organization. In this article, we’ll offer tips to help HR and recruiting teams navigate this transition and continue implementing their skills in a new, digital business environment.

Maintaining Communication in the Midst of Transformation

One of the biggest challenges when transitioning into the digital sphere is maintaining effective communication. HR teams not only need to keep in touch with each other — without any in-person meetings, for remote teams — but also keep their stakeholders in the loop about new internal processes and how to reach out for HR support.

Determine what channels you’ll use to support your traditional HR processes. For instance, if you once accepted reports of employee disputes in your physical office, you could implement and share an email form or chatbot that does the report intake for you.

In this example, your new digital communication channel can actually save your team a massive amount of time. Choose digital alternatives that increase your efficiency, but aim to consolidate your communication channels as much as possible to ensure your team doesn’t have to jump between too many platforms during their work day.

Speed Up Recruitment With Modern Technology

While communication can be difficult during digital transformation, recruitment can actually become easier and more effective than ever. Virtual recruitment software is reducing the amount of work that needs to be done early in the recruitment process, so recruiters can focus on making the best hiring choices toward the end.

Virtual recruitment funnels in larger volumes of applicants than ever before. However, while this would have been difficult for recruiting teams to manage in the past, companies can continue leveraging technology to screen resumes, shortlist the best candidates and maintain their standards of hiring without having to manually sift through every application.

AI-driven recruitment software can support virtual hiring even further. As job candidates make their way through the interview process, AI can analyze data, sentences and even facial expressions to help you identify the best fit for your team.

Embracing Social Media in the Hiring Process

Social media apps have become popular marketing channels for many digital teams. By embracing paid social media ads and choosing the channels their candidates are using, companies can stand out to potential applicants rather than getting drowned out by other listings on a job search site. However, this isn’t the only opportunity for recruiters to use social media in the hiring process.

As more companies are affected by digital transformation, using social media platforms, especially LinkedIn, for direct outreach has become key to winning the best candidates. Incorporate outreach messages to job seekers into your social media marketing strategy.

LinkedIn even allows you to screen each potential applicant’s background before you reach out, so you don’t waste your time recruiting anyone who’s a poor fit.

When hiring for some departments, like marketing or journalism, asking applicants for other social media handles, like those on Instagram and Twitter, can also be appropriate to gauge communication or content creation skills.

Enhance Employee Motivation

HR teams are often faced with declining motivation in their workforce when digital transformation first occurs. On top of having to learn new technologies, employees may struggle to return to their typical level of productivity when they enter a new working environment.

However, going digital doesn’t have to make employee management harder. With the right digital workforce technology, you can keep employee motivation, engagement and happiness at an all-time high.

For example, employee recognition software can reward team members, who receive points when they complete certain tasks or goals (like recruiting KPIs or sales contracts signed). Once enough points are compiled, they can trade them in for a reward of their choice, whether that’s a gift card, work perks, swag or other real-life prizes.

Enter the Future of HR and Recruitment

Digital transformation is inevitable in every field, and it can help HR and recruitment teams work far more efficiently than ever before. However, navigating the transition requires your department to tackle the difficulties that you may face with the right technologies.

HR teams must identify the communication tools that can replace their in-person communications, as well as find software that can keep their employees productive and engaged. Recruiters, on the other hand, should embrace software that automates parts of the recruitment process and identify the social media channels that can help them stand out to their ideal candidates.

Passion and Job Descriptions

Passionate. Passionate. Love. Know what those three words have in common? (Hint: this has nothing to do with dopamine, daydreaming, nor dating). It’s all about job descriptions. Passionate job descriptions. Hubba-hubba.

Each one of those words appears in close to one million job descriptions on Indeed. And every time somebody adds one of those words (or their synonyms), somebody kills a puppy or something. Less dramatically: you’re killing off your applicant flow. Stop it.

NO ONE WANTS YOU (THAT WAY)

Nobody is passionate about working as a procurement assistant for Panasonic Nobody. And if they are, you should be nervous about them. They need help, not access to your VMS. The people you want to attract see obvious fluff words and it dulls their, well, enthusiasm.

What they’re looking for, frankly, are details. What’s the pay? How are the benefits? Can they work from home, what’s the vibe, that sort of thing. Oh, and: what are they going to actually be doing – and why. Will any of their co-workers be passionate lunatics who insist on wearing all of their flair, and is there body-disposal reimbursement for when you finally snap and “de-passion” them permanently?

When you lean into lazy writing because you don’t really understand what the job entails (or, you do and that’s why you’re not discussing it), it’s obvious to the reader.

DATING IS HARD – DON’T BE LIKE DATING

Amazon job ad on Tinder

Employers shouldn’t be out there cruising Indeed like its Tinder, looking for their next hook-up. It’s weirdly off-putting.

Remember when eharmony tried to create a job board? Or when Amazon decided it would be cool to have a few hook-ups on Tinder? Seriously – that all happened. Oh, and eharmony’s careers page is still looking for… you guessed it: passion.

Look, it’s absolutely okay to want to hire people who actually want to work for you. Fine. Normal even. But… people who are passionate?

Think about it this way. You’re on whatever dating app you find the least repellent. You see a profile, and the headline is promising. And then you read about how they’re “passionate, are you passionate too? I want someone who loves being passionate about passion, and wants to turn that passion into a mission-driven relationship with more passionate people. Also, you should be willing to spend 40+ hours a week in my house, passionately partnering in procurement”.

After you reported them to your local police, you’d screenshot (for hilarity and sharing on your “Let’s Not Date” group on Facebook) and block. Quickly.

JUST THE FACTS, PLEASE

Don’t be one of the millions who use weak language to try to impress. Respect your audience. Understand they don’t want to date you, and that’s okay. They may want to work with you, and – who knows – maybe they really enjoy their careers. That’s great. Just don’t go looking for love. It’s off-putting.