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Straight Outta Stratford: Celebrating 5 Years of RecruitingDaily.

2016-08-23_07-50-35You forget that somehow, life can pass you by if you let it. And even though this business has become my life, it’s still hard for me to take a step back and realize that it’s really been five years – that’s an eternity, in internet time.

It’s been 5 years since what seemed at the time to be a simple, interesting idea has not only become a reality, but evolved from a true passion project into a real business that I’m truly passionate about.

While I’m excited at where we’re going and proud of what we’ve managed to do, I think it’s only apropos to take a moment and take a look back at what, the hell, exactly, happened over the blink of an eye that was the first half a decade in the life of RecruitingDaily.

The Dayz of Wayback: The Birth of A Blog.

b7c40cf499c5ef2c090f91446efa2eb0It all started with an idea I had to write a training blog. You see, I had launched Novo Medical Careers, which at the time was a startup recruiting firm specializing in healthcare; this was a pretty big step for me after spending 10 years inside of a major agency.

By that point, I knew I knew how to recruit, and was damn good at it, too. But after working a desk for years, then running a small team, and then the most productive team in the firm with 2 million dollar billers, I wanted more.

I wanted to focus on bringing new strategies and the cutting edge of tools, technology, and services to a space badly in need of innovation. Enter 2007.

Looking back, here’s some advice: if you’re smart enough to see an economic downturn coming, at least short the damn thing first. Then, you’d better hold the hell on and hope that you survive the ride.

The recession hit me hard, like it did for most recruiters. But I soon found myself with a new and unfamiliar luxury – an open schedule. This meant for the first time in a long time, I actually had time to slow down and learn, instead of simply speeding through another search.

This downtime led me to partner up and get more involved in our family business, and dedicated myself to learning everything I could about direct marketing.  I found ways to bring direct marketing to recruiting teams and enjoyed the work.  Even as I dove in deep, though, I found myself really missing the days of working with, training and developing teams of recruiters.

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The Original Dream Team

One of my colleagues (and close friends), Tim Spagnola, who recruited with me at Novo Medical, heard me lamenting how badly I missed the talent trenches, and it turned out that I had a kindred spirit. Eventually, together, we developed an idea. It was pretty simple, really.

We both longed for the days where we’d grow the skills – and careers – of our respective recruiting teams. So if we couldn’t actually roll up our sleeves and do the sort of hands on recruiter training we’d become so adept at over the years, well, the least we could do is write about it.

So, we made a decision. We were going to create a blog.

Approach To Danger: If You’re Not, They Are.

tumblr_nia154lEZu1s02iuco1_500I don’t know that we knew exactly what that entailed, at the time, only that we had a vision to create a spot where everyone who’s somehow connected to recruiting, from in-house practitioner to agency recruiter to hiring manager – really anyone who recruits in some way – could find relevant content with actionable action items and tangible takeaways that would somehow feed their success.

That could be personally, or professionally. The only thing that mattered to us is that we provided the most value we could through the best content we were capable of.

So, we created RecruitingDaily.com.

Fast forward one year. We’d done a ton of writing and a hell of a lot of social promotion, more or less with mixed results, before somehow stumbling onto a site called RecruitingBlogs.com and Jason Davis.

It was, at the time, one of the most vibrant and engaged communities we’d seen on the internet, recruiting or otherwise – and we fell in love with that energy.

recruitingdaily

It was like they’d pretty much already accomplished much of what we’d set out to do. The site was full of real recruiters working on real reqs exchanging real shop talk and real war stories, sharing best practices – and, in many cases, developing fairly impressive followings.

Many of the most active practitioners during the early days of Recruiting Blogs eventually graduated to their own sites, their own brands, and their own communities – the result of becoming what can only be referred to as “internet famous,” which for some reason wasn’t really all that hard for many of Recruiting Blogs’ top contributors and most popular community members.

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The Recruiting Blogs homepage the day of the RecruitingDaily acquisition

Many of the biggest “influencers” out there today got their start writing for Recruiting Blogs, and I’m damn proud of what our alumni have gone on to do – and what our still active membership continues to contribute.

What was unique about Recruiting Blogs back then (and even more so now) is that this was one community where everyone felt a shared ownership and responsibility for more or less keeping the site running.

Recruiting Blogs, for Tim and myself and so many others, was something whose success really mattered to us, and that we truly felt belonged to us – and where we truly belonged, too.

Something Like That.

ae13797855c1866e7c86efa6a852e1efThis was all well and good, of course, until I was sitting on vacation in St. Kitts, where I just happened to notice that the site’s then owners had listed the property for sale.

I knew immediately, at that exact moment, that this was something that I needed to do.

It wasn’t a question of if. Somehow, at that moment, for reasons I still don’t completely understand, I’d already decided on jumping in.

Looking back, it seems kind of crazy. On what was little more than a whim, Tim and I basically pooled together our cash savings and purchased the domain and its assets from Jason Davis in 2011.

We were the proud owners of the coolest online property in recruiting, even if we were broke – and had no idea what in the hell we were doing.

Overnight, we went from running RecruitingDaily, where we were lucky to log a thousand views a month (on a good month) to operating a site with thousands of views every day, with literally thousands of contributors and tens of thousands of active commentators and community members. It was like drinking from a firehose and the learning curve of playing in the proverbial big leagues proved steep, to say the very least.

We found ourselves headfirst in stuff like banner ads, social media sharing, SEO and tagging, editing and formatting blog posts – yeah.

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RecruitingBlogs Logo, 2007-2013

Let’s just say we were a bit out of our element. Recruiting, sourcing, interviewing? Simple.

But when it came to digital marketing, we were really just figuring it out as we went along, and somehow, we figured it out. We busted our asses, but it was worth it. We loved sitting at what felt like the very heart of the recruiting industry.

It was like somehow, we were making a difference – and we could make sure the site stayed true to its roots and original spirit as a site for recruiters, by recruiters.

We didn’t want to change the stuff that made Recruiting Blogs special. But we eventually got to the point where we realized that we could actually do more, step up our game and take our community, our content and its collective reach to another level.

Express Yourself.

1299033560-kushIt was, at the time, one of the hottest markets for HR technology and recruiting tools ever, with exponential growth and a booming ecosystem throughout what was emerging as one of the most important topics for talent professionals today.

Coming out of specializing in healthcare recruiting for a niche agency, we pretty much used our proprietary database, the email, and a phone.

The possibilities these new tools represented were exciting to us, but frankly, we had no idea how to figure out the staggering amount of technology out there.

We kept making hundreds of calls a day, knowing there was a better way out there, and knowing our limitations in terms of being able to cover what then was a much less mature and much more nascent industry.

That’s why I consider ourselves so lucky that right at that exact period in our company’s growth, RecruitingTools.com and its repository of world class sourcing content and recruiter training became available, right at about the exact same time Ryan Leary mentioned his interest in working with us.

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The original RecruitingTools.com, circa 2009

Ryan had already developed a reputation as one of the most gifted sourcers and creative thinkers in recruiting, so when he said he was interested in becoming part of the team, we did what we could to get him onboard.

In fact, we stayed up all night putting together a deal that would work. Eventually, it did, but not without a whole lot of work. Ryan and I spent the next months getting the sites up to date, the brands aligned, and developing our content and contributors .

We rebuilt our properties and created something that was clearly the next generation of RecruitingDaily, but one that nevertheless remained completely true to the original vision Tim and I had when we first started the site.

Dopeman.

tumblr_mea7j5kAeR1qjm9bpo1_500I had happened to be in Vegas for the 2012 HR Technology Conference, coincidentally the same week as the bachelor party of the buddy of mine – and since I was already going to be out there, I figured I’d check out the conference and see what the buzz was about.

What I saw, turned out, looked a lot like a big, big opportunity for growing our business and our brand.

We were ready to take the next step. By some slight chance, as well a rave recommendation (obviously, I was lied to), I reached out to Matt Charney. We all knew him to be the up-and-coming talent writing in our space, and, pretty clearly to us, at least, one of the thought leaders who would be helping shape our space for a very, very long time.

That next year, for the 2013 HR Technology Conference, I was trying to really raise our presence and profile there. So, I called Matt up and asked if he’d cover HR Tech for us – write a few articles, cover which tools and tech looked cool, live tweet from sessions, you know – that sort of standard thing.

Matt quickly agreed, then he called me back. “If you’re paying for content,” he countered, “why don’t you just hire me on full time?” And we did – the rest, as they say, is history.

From the time Matt joined us as the editor, RecruitingBlogs.com and RecruitingDaily.com took off in terms of both traffic and influence – and with smart content challenging the status quo, we quickly became among the industry’s top brands and most trusted resources.

100 Miles and Running.

birthdreWe’ve stuck with our original aim, the one Tim and I agreed on all those years back, to create a differentiated, honest voice that’s not afraid to talk about the real issues that really matter in talent, recruiting, sourcing and HR. And in remaining true to that mission, even as we’ve evolved, something pretty special has taken shape.

We’ve grown from a blog into a business, from a content site into a true global community – both online, and offline, through partnership with Bill Boorman and the #TRU events to the upcoming #HRTX series of events we’re hosting all over the world, through our advisory work with some of the industry’s hottest startups and coolest technology to our commitment to comprehensive coverage of the trends, tech and topics that matter most in talent today – and tomorrow.

It’s been five years this month since we first started RecruitingDaily. We’ve got a world class team helping lead us every day. I am so lucky to have partners like Matt and Ryan, and a family of all stars like Katrina Kibben, Bill Boorman, Jackye Clayton, Alexis Gingerella, Blake McCammon and, if that wasn’t big enough, say hello to Joel friggin’ Cheesman and William f-ing Tincup.

We’re confident that we have the best lineup of talent in the industry, but we continue to look for new names and fresh voices to add to the RecruitingDaily lineup – and we’re looking forward to continuing to grow, and evolve, our company. We’re lucky enough to get to do what we love every day, and I feel fortunate that risk we took to buy this business has reaped so many rewards.

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Looking back, there have been a lot of challenges and failures along the way, but with hustle and a positive attitude, we’ve succeeded – and as a business owner, I’ve got to credit that to the fact that we’ve got a team of people who care about this industry – and each other – very, very deeply.

We’re a family, connected by a passion and a purpose, and we can’t thank you enough for caring enough to keep coming back to support our work, our vision and our commitment to always adding value for our readers, and helping be an integral part of their recruiting success. Over the years, you’ve consistently been the biggest reason for ours.

That’s why I want to say to say, simply, after 5 years: “thank you.”

We can’t do this without you. So thanks for being a part of RecruitingDaily. We appreciate it more than you can know.

To that end, I’m going to leave you with a quote that’s been running through my head that I think sums up RecruitingDaily pretty well.

“You are now about to witness the strength of street knowledge…”

– N.W.A., Straight Out of Compton.

That’s what’s up.

Here’s to five amazing years so far – and I can genuinely say to you, as proud as I am of what we’ve accomplished here at RecruitingDaily, the best truly is yet to come – and we hope you can come with us and see why I’m so damned excited about the future.

2dbae9fAbout the Author: Noel Cocca oversees the business end of Recruiting Daily as CEO, using his powers as a master negotiator and his entrepreneurial experience from years spent running an executive search and staffing firm focused on healthcare recruitment to oversee budgeting, billing and the bottom line.

Noel is a huge recruiting and technology geek who splits his time between hitting the slopes as an avid skier and raising the two best kids in the world.

Follow Noel @NoelCocca or connect with him on LinkedIn.

 

Our future.

RecruitingDaily Appoints Industry Veteran Joel Cheesman As Editor.

Addition of industry veteran Cheesman signals latest in string of high profile hirings as RecruitingDaily continues growth, expands business;  as Editor, Cheesman will contribute content and editorial for RecruitingTools.com.

Recruiting Daily Logo | RecruitingDaily.comNEW HAVEN, CT — August 23, 2016 — RecruitingDaily, the world’s top destination for content and conversation dedicated to recruiting, sourcing and hiring best practices, today officially announced the addition of Joel Cheesman as Contributing Editor.

In this role, Cheesman will work with Jackye Clayton and our team of writers helping direct the daily editorial operations, content strategy and site coverage for RecruitingTools.com.

Cheesman brings almost two decades of experience in covering the online recruiting and HR Technology industries, with his first foray into blogging, the award winning ‘Cheezhead,’ emerging as one of the first – and most popular – sites covering online recruiting and talent technology.

During its run from 2005-2008, Cheezhead was noted for its biting commentary, in-depth analysis and unrivaled industry coverage before Cheesman’s company, HRSEO, was acquired by Jobing.com, joining the larger firm as a member of its senior management as SVP. Cheesman subsequently joined EmployeeScreenIQ, one of the world’s top employee background screening companies, where he served as Director, Strategic Alliances and Digital Marketing.

“Cheezhead helped set the standard for edgy, informative and entertaining content in this industry, making a huge impact and establishing Joel as one of the top thinkers and pundits in the talent technology space,” said Matt Charney, Executive Editor of RecruitingDaily. “Joel has been one of the biggest influences not only on our entire industry, but on my own career, and I couldn’t be more excited to welcome him to the RecruitingDaily lineup.”

As Contributing Editor, Cheesman will write ongoing commentary and content as the voice of RecruitingTools.com. This will include insights and expertise on new and emerging trends and technology in talent acquisition, focusing primarily on reviewing specific products and tools while providing analysis on the bigger talent technology picture. This will include breaking news and investigative reporting on both established and emerging HR technologies and tools.

“We’re thrilled to have Joel Cheesman on the team,” said Noel Cocca, RecruitingDaily CEO. “His ability to look at new companies, products and solutions within the HR technology space is really rare. We’re very excited to bring Joel’s unique perspective, historical knowledge, and insider status within the HR Technology industry to our audience. We’ve all followed Joel for years now and to add him to our expanding pool of talent here at RecruitingDaily is really exciting for everyone.”

In addition to his role in the editorial operations and content strategy for Recruiting Tools, Cheesman will bring his unrivaled knowledge and expertise to RecruitingDaily as a key contributor for the bigger business, including serving as a featured expert in the company’s inaugural series of #HRTX events, presenting at industry events such as trade shows and user conferences, and serving as a key contributor for the company’s existing lines of business, such as advisory and marketing services.

“I was really attracted to the company’s vision,” said Cheesman. “RecruitingDaily has always been known for not being afraid to push envelopes, push buttons, push the limits. This willingness to challenge the status quo and their reputation for edgy content is something I can appreciate – and I wanted to go along for the ride.”

Cheesman noted that the organization continues to add more and more personalities to its lineup of editors and writers, and looked forward at the chance to “take things to another level.”

While Contributing Editor for Recruiting Tools, Cheesman will continue to serve as the founder of Ratedly, an iOS app designed to monitor anonymous employee reviews and provide automated alerts and insight for employers.

About RecruitingDaily:

 With the world’s largest online network dedicated to recruiting and talent acquisition, RecruitingDaily’s growing global portfolio is one of the fastest growing and most widely read B2B content destinations online.

From communities like RecruitingBlogs.com, established in 2007 as the world’s first recruiting-relied social network, to our award winning industry coverage on flagship property RecruitngDaily.com, RecruitingDaily is dedicated to helping the world of work work better. RecruitingDaily reaches hundreds of thousands of global HR leaders, hiring stakeholders and recruiting leaders all around the world every month.

For more information, check out RecruitingDaily.com, follow @RecruitingBlogs on Twitter or subscribe to the RecruitingDaily feed for the news and views you need to know, freshly served straight to your inbox.

Press Contacts:

Katrina Kibben

Managing Editor, RecruitingDaily

[email protected]

 

Matt Charney

Executive Editor, RecruitingDaily

[email protected]

 

This Startup Pays Candidates, Targets ‘Pushy’ Recruiters

Vettery“We now get over 100 applications a month from agency recruiters applying to come work for Vettery,” said Adam Goldstein, cofounder of Vettery, a New York City-based online employment marketplace that launched in 2013 with about $1 million in seed funding. “Over the next 5 years the number of traditional recruiting companies will fall dramatically as companies choose transparency and lower fees over pushy recruiters.”

The company may be onto something.

Earlier this month, Vettery closed its Series A round of financing to the tune of $9 million, led by Greycroft Partners and Raine Ventures. The money will fuel geographic expansion to San Francisco and vertical expansion among new hiring categories beyond finance and tech. The company touts 30 percent month-over-month growth in 2016.
Vettery Founders
“Traditional broker businesses are losing to Internet companies because the Internet has brought more efficiency and transparency. We’ve seen it across the travel industry, real estate industry, and now in the headhunting industry,” said Ian Sigalow, cofounder of Greycroft Partners, in a company news release. “The transition away from agency recruiting and towards marketplaces that provide quality and convenience will continue to lift Vettery’s already impressive growth.”

A clear selling point to job seekers is getting paid. Vettery will give you a signing bonus of $1,000 if you’re hired through its platform. Referring someone who eventually gets hired will net you $1,500. The company also touts privacy to keep users hidden from current employers.

Candidate profiles have to be approved by Vettery, however. Passing job seekers get assigned what’s called a Talent Executive who’s available for things like discussing what you’re looking for in your next job and what’s important to you. They also promise to prepare candidates for interviews with “inside looks” at a company’s culture and process.

Vettery claims companies such as Ebay, Amazon, Casper, Jet, and Uber as clients. Jet.com, according to a company release, “has hired multiple engineers through Vettery with an average time to hire of 20 days.”

“The writing is on the wall,” says Ivan Dodd, Talent Acquisition at Jet.com. “Agency recruiters are going to have a tough road ahead, considering I can get immediate access to the best quality candidates at a lower price through Vettery.”

The hype doesn’t have everyone convinced though.

“The writing is on the wall? Headhunters have been around for longer than I’ve been in recruiting, and I expect them to be around long after I make my last hire,” said Dennis Smith, Recruiting Manager at T-Mobile. “It sounds really cool to throw out sexy quotes about the demise of an entire industry, it’s just not reality.”

Vettery charges a one-time fee of 15 percent of a new hire’s base salary. If for some reason a new hire doesn’t work out, they offer a 100 percent money-back guarantee for 90 days.

About the Author

joel-cheesman-headshotJoel Cheesman has over 20 years experience in the online recruitment space. He worked for both international and local job boards in the late ‘90s and early ‘00s. In 2005, Cheesman founded HRSEO, a search engine marketing company for HR, as well as launching an award-winning industry blog called Cheezhead.

He has been featured in Fast Company and US News and World Report. He sold his company in 2009 to Jobing.com. He was employed by EmployeeScreenIQ, a background check company. He is the founder of Ratedly, an iOS app that monitors anonymous employee reviews. He is the father of two children and lives in Indianapolis. Yes, he’s on Twitter and LinkedIn.

Small Town Recruiting

small-townThere are so many songs about small towns. Musicians like John Mellencamp, Journey and Tom Petty even have songs all about small town girls and their big aspirations. I don’t get it. I mean, who really wants to live in a small town? Who wants to be a small town girl living in a lonely world?

Not me. I watched Andy Griffith. I know what’s up. Navigating politics and podunk roads just isn’t my thing. I mean, is it too much to ask that we have more than one grocery store or stoplight as the minimum requirement to call it a town in the first place?

I guess if you grew up in one of these towns, you might not feel the same way. When you’re in a place where everyone knows your name, it’s a lot more heartwarming and helpful. You want to see your kids raised around those good people in a good town. You’re curious about the world outside but you know you’ve got a good thing.

But that’s you. I was a newcomer who personally, experienced the biggest cultural shock three years ago when my husband and I moved to our own small town in Pennsylvania. It was like coming out of a time warp.

All My Friends, In A Small Town

My husband and I were both raised in affluent modern towns. Prior to living in Wyomissing, my husband and I lived in Morristown, NJ. Jersey jokes aside, we were living the life. We had great cell service everywhere and options galore when it came to eating and shopping. My kid may never have found out what a cassette or a rotary phone was. I was fine with that.

Going to this town was the opposite. I quickly went into my shell and for two and a half years, I didn’t do anything social in the area because my mind wasn’t open to it based on a few bad initial experiences. I would even do my grocery shopping in Maryland on the weekend while visiting my parents. I worked from home and hid. It was safer that way.

That worked until March 2016, when I left my remote corporate position to open my own staffing agency. It was an all new ball game and I had to start my marketing strategy local. I had to go out there and make a few friends. I couldn’t be a hermit anymore. I had to become a local and become vocal.

I’ve Seen It All In A Small Town

john mellencampLet’s start with the initial premise here because I’m sure you’re thinking I’m crazy. And I might be. I mean, why wouldn’t you go to a big city to start a company? Why wouldn’t I just go back home, near family and start a business there?

It seems a lot easier, at least on the surface. I have a network that’s already set up. I have the personal support network to rely on when things go wrong; moments that are inevitable in entrepreneurship. There’s more available talent.

But there are also a series of complications that make life harder, especially when you’re coming in as a recruiter. There are a lot of established firms in the area. It cost a lot more to get office space, if you can even find any in your price range. Traffic headaches. Plus, I was with my family and I wanted to make it work. I wanted to see if I could make this small town home base for my idea.

Needless to say at this point, starting my own business in a town where I was still getting my bearings was a lot of work. It took a lot of blood, sweat and tears. But even with the scars, I wouldn’t discourage other entrepreneurs from giving it a try. In fact, I’d encourage them.

Now she’s small town just like me

If you decide to take the road less traveled and follow me out to the boonies to start a booming business, you should probably know where I stumbled. Always better to start with a little advice, right? Here are a few things I learned that you should know, too, if you decide to start your business in a small town.:

  1. Join the local chamber of commerce. Chambers get a bad wrap but they still exist because people need a place to network with other businesses and keep up with local news. Plus, a lot of local chambers offer co-working space at a low cost. My local chamber has a great joining package that even includes free local advertising.
  1. Be open-minded. I know we all face our recruiting challenges but there’s something uniquely challenging about recruiting in a small town. Here, they’re using recruiting methods that feel more like 1990. I’m talking print, billboards – hell, even fax machines to advertise jobs. They don’t even know about LinkedIn. If you’re going to talk to locals, try the local language when it comes to job communication. And remember to be courteous to the local business’; it’s not nice to call their technology archaic… even if it is.
  1. Go local: Yes, even though you work from home you have to put on real pants and get out of the house sometimes. Participate in local events.  Since becoming more active in the community, I have met a lot of people from local companies, which has filled my pipeline with local talent I know no one else is finding running a search on LinkedIn. If you’re using advertising and sponsorship dollars online, spend them on events in your small town. Where people love their town, you have to actually care to engage talent. They’ll know if you’re bluffing.
  1. Learn the culture. Towns are known for something. For example, in Reading it is pretzels. You have to talk pretzels to talk shop in this town. Know what the “thing” is and embrace it. Make it part of your lingo and your company’s culture.
  1. HQ: Small towns are surprisingly great for startup to headquarters. While suckers are spending millions on offices in places like San Francisco and New York, you can find a lot of office space available at a low cost, great talent to engage and even tax savings.

tanya bourquetanya bourqueTanya Bourque is CEO & Independent Practitioner of OpExpert, a staffing firm based in Wyomissing, PA.  She is a  technology enthusiast who is obsessed with finding the best tools available and methodology for recruiters. She has experience with sourcing, marketing tools, diversity recruiting,CRMs, and applicant tracking systems. You can connect with her on LinkedIn or follow her on Twitter.

Out of Context: Context Scout Calls it Quits

Context Scout is a tool we have reviewed several times over the past year. So you can understand my shock when I received an email with the subject “Goodbye from Context Scout” today.  Here is what it said:

Dear [email protected],

Six months ago Andy and I set out to change how professionals access, validate and utilise the power of the web when completing tasks. We believed that technologically it was possible to deliver a pre-emptive search assistant which could learn to fulfil your search criteria in a personalised and efficient way – freeing you to get on with making the important decisions.

Along the way we created a tool focused on the recruitment profession that is now used by thousands of recruiters and hiring managers across the world. Our tool saved thousands of hours of time and effort typically spent sourcing for candidate information online. We’re proud of the product we built, but even more so, we’re more proud and thankful to all those who believed in our mission and supported us along the way.

It is therefore with a very heavy heart that we have decided to close the service. We’ve come a long way in the last six months and our ideas have developed sufficiently so that continuation of this product no longer makes sense. We have big ideas on how we will change web search and this is will be our focus moving forward. We will continue to work with some of our existing customers in pursuit of this vision and we will be back in touch with you when we have an even better product in the future.


As for how this will effect you, the Context Scout Chrome extension will soon cease to operate and your LinkedIn profiles will return to normal. You should also uninstall the extension by going to chrome://extensions and removing the extension. For paid customers your subscription will end immediately and you will be refunded outstanding balances on a pro-rated basis. We will be in touch separately with more information regarding this.

We’d once again like to thank everyone who helped us get to where we are and would like to wish you all the best from the Context Scout team. May you always find what you are looking for, both professionally and in life.

Sincerely,
Marc and Andy

I hate that this Chrome Extension is going away, but I can’t wait to see what Marc and Andy come up with next.

‘Not So Fast’ Says Monster’s Biggest Investor

MediaNews GroupThere’s a fly in the ointment.

You’re probably aware Randstad Holdings recently struck a deal to buy Monster Worldwide at the cost of $3.40-per-share. Some in our industry applauded the deal. But it looks like someone with skin in the game isn’t so happy.

Turns out MediaNews Group, Monster’s single largest shareholder based on publicly available information, isn’t so excited about the deal. In a recent letter to the company, MediaNews Group, or MNG, said, “It is our view that with proper focus on operational efficiency, revenue stabilization and monetization of non-core assets, Monster can achieve a stock price of $6-$8 per share over the next 18 months.”

Such a per-share price increase would represent an upside of 76 percent to 135 percent over Randstad’s price of $3.40. MNG urged shareholders not to tender their shares. They also recommended Monster explore all options, including a review of business operations, an auction, and/or a restructuring.

Some of the strategic recommendations include the following:

  • Reduce expenses by $100-$150 million through implementation of operational best practices
  • Monetize non-core/underperforming assets that are not being valued at all in current stock price
  • Reduce capital expenditures to be more in-line with competitors and other digital companies
  • Simplify the product offering and increase sales productivity
  • Focus marketing efforts on B2B customer acquisition and candidate acquisition, with a focus on ROI, and execute a re-branding campaign to attract millennials

In short, MNG paid more per share than the final sale price, and now they want to force a renegotiation if they can. Will their urging of other investors to vote against the deal snowball and actually work? Time will tell, however, the stock is up 7 percent as I’m writing this post, which could be a signal that MNG may be on to something. Stay tuned.

MNG is one of the largest newspaper companies in the country, with over $1 billion in revenue and over 240 properties in 12 states. MNG also plays in the job board space through its ownership of Jobs in the US, which operates regionally focused job boards in New England.

About the Author

joel-cheesman-headshotJoel Cheesman has over 20 years experience in the online recruitment space. He worked for both international and local job boards in the late ‘90s and early ‘00s. In 2005, Cheesman founded HRSEO, a search engine marketing company for HR, as well as launching an award-winning industry blog called Cheezhead.

He has been featured in Fast Company and US News and World Report. He sold his company in 2009 to Jobing.com. He was employed by EmployeeScreenIQ, a background check company. He is the founder of Ratedly, an iOS app that monitors anonymous employee reviews. He is the father of two children and lives in Indianapolis. Yes, he’s on Twitter and LinkedIn.

 

College Dropout: Why We Need To Rethink College Recruiting.

College_Dropout_Kanye_WestAnyone who says that having a college degree doesn’t matter likely doesn’t have one. According to the Economic Policy Institute, last year the unemployment rate among recent college graduates hovered somewhere around 7%; compare this with the 19% unemployment rate of their peers with only high school degrees.

This might have something to do with the fact that despite only 9% of the total US population under the age of 25 possessing a bachelor’s degree or above, fully 38% of those recent graduates report working in a full time position that does not require a college degree.

For those decrying the demise of the blue collar worker, turns out that liberal arts graduates are far more likely than illegal immigrants to occupy non-exempt or traditionally “blue collar” jobs.

Not that they’re happy about it, either, as over 60% of fully employed college graduates report to being even somewhat satisfied with their current jobs or career paths, a drop of around 20% in the last five years alone.

Of course, 9 in 10 of those disengaged workers agreed that they were “lucky” to have jobs in the first place, which somewhat undermines that whole myth of Millennial entitlement.

This gratitude might be at odds with the convenient narrative of Gen Y as corporate mercenaries, ungrateful job hunters unwilling to pay their dues. A 2015 College Board survey, in fact, revealed about 3 in 4 fully employed recent college graduates report that job security and stability were among their most significant drivers when looking for a job.

Benefits and compensation, similarly, were significantly more attractive than the archetype of altruism commonly misattributed to Gen Y workers: turns out, very few really gave two shits about “company culture” or “perks” or “social responsibility” when assessing job opportunities.

These, of course, are the sort of specious selling point that career advice consultants and employment brand experts talk about ad nauseum as critical components of a college recruiting strategy.

All Falls Down: The College Recruiting Disconnect.

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But the truth of the matter is with a huge surplus of candidates (even in STEM jobs, where the BLS estimates fully 25% were jobless fully a year after graduating), stagnant wages and historically high levels of student loan debt, it’s a buyer’s market. Anyone out there who’s telling you it’s hard to hire college grads either sucks at recruiting or is trying to sell you consulting services.

I’ve told quite a few college seniors that recruiters and employers are actually freaking out about college hiring and spending a shit ton of money to do so, and most immediately respond by asking why none of them can find fulfilling full time professional jobs, or in most cases, even get a call back for some gig that they could probably have gotten with a GED or a recent felony conviction.

The lucky ones who managed to beat the employment odds as recent college graduates earned average salaries of around $46,000 in 2016, despite graduating with an average student loan debt of $25,200 for a degree at a public college or university (double that for private schools, which actually had a slightly lower overall employment rate, surprisingly).

By comparison, multinational employers spend over $10 billion a year in North America on college recruiting, according to the College Board. This makes superficially no sense, considering we’re not talking about the most competitive market, even for engineering or technology graduates, whose starting salaries of $62k and 8% unemployment rate prove that rumors of a talent gap are greatly exaggerated, particularly at the lower runs of the corporate career ladder.

So what gives?

The fact is, the conversation about whether or not workers should have a college degree, or whether that degree is worth it, is the wrong one, or at the very least, the most moot of moot points.

School Spirit: Why College Recruiting Is Broken.

tumblr_nmxj8dJQ2t1sgdbw4o1_500

 The real truth of the matter is that not all college graduates are created equal, and it’s not if you went to college that’s driving the lucrative cottage industry of campus hiring, it’s where you went to school. It’s imperfect, elitist and obviously, exclusionary.

But there are about 25 schools out there (with some differences mostly due to industry or geography) that pretty much every enterprise employee out there actively targets, those expensive, name brand bastions of elitism and ivy covered privilege and shit like “trigger words” and “safe zones.”

It’s at these targeted schools many blue chip brands and big companies actually compete for college candidates. Stanford GSB or MIT’s MIS program produce a finite amount of graduates every year with an infinite amount of options – and it’s this infinitesimally small candidate pool that most employers spend an inordinate amount of the time and money budgeted for college hiring.

There’s a prestige factor, to be sure, but most corporate leaders, from hiring managers to C-Suite executives to board members, all went to the same tiny cadre of schools, and these formal and informal alumni networks create a hiring bias that’s hidden in plain sight: we want to hire people like us.

And with over 60% of Fortune 1000 CEOs graduating from just 15 colleges, there are only a few places where top companies look for “top talent.”

In a study by Princeton Review researcher Lauren Rivera on how 120 white glove employers ranging from global law practices to investment banks and management consulting firms approached college recruiting,

Rivera explains that there are two tiers of colleges companies consider:”core” schools, the 3-5 institutions where companies make almost all their entry level hires and thus, significant investments in things like meet and greets, informational sessions, paid dinners and similar boondoggles that have become accepted practices at most elite professional services firms (and increasingly, technology firms, too).

The second tier is an additional 5-15 “target” schools, where companies will have a smaller, but still visible, on campus presence with in person interviews, career fairs and information sessions with current employees and executives.

I’ll Fly Away: College Recruiting and Cognitive Bias.

kanye-west-im-the-best

While the “core” and “target” list varied slightly from company to company, Rivera found that those students from schools outside these lists were almost unilaterally excluded from the recruiting process, irrespective of abilities or experience.

This is because before applications are even accepted, employers base their college hiring plans exclusively on a few select schools, meaning that opportunities are skewed out of reach of anyone whose alma mater didn’t happen to make some (relatively arbitrary) list.

This is great if you’re at, say, Carnegie Mellon or Northwestern. An Ivy League degree is pretty much a golden ticket – you’re not paying for the paper, you’re paying for the network, and at an elite secondary school, that almost always works when it comes to finding work.

One quote from Rivera’s report, from a hiring manager at a Big 4 firm explaining their strategy, struck me as particularly salient – and self-explanatory.

“I’m just being really honest, it [an application] pretty much goes into a black hole. And I’m pretty open about that with the students I talk to. It’s tough. You need to know someone, you need to have a connection, you need to get someone to raise their hand and say, “Let’s bring this candidate in.” …

Look, I have a specific day I need to go in and look at … the Brown candidates, you know, the Yale candidates. I don’t have a reason necessarily to go into what we call the “best of the rest” folder unless I’ve run out of everything else. … Unfortunately, it’s just not a great situation. There’s not an easy way to get into the firm if you’re not at a target school.”

This isn’t fair, but it follows the same logic as hiring people out of direct competitors or with industry experience.

Recruiters are, as a rule, generally pretty lazy, and, as one anonymously wrote in the Harvard Business Review, the “core” school approach makes perfect sense if you’re a recruiter ; “they’ve done two thirds of the work for us already,” as the recruiting leader said, admitting:

“It’s totally anecdotal. I think it’s based upon—and it probably lags in terms of time and updating—but it’s based upon a kind of understanding of how selective the school was in terms of admitting students and how challenging is the work. So it’s largely just kind of school reputation and conventional wisdom, for better or worse.”

Chances are if you’re an employer who’s not a multinational with big bucks and a big brand, or are a candidate who developed mad skills without paying mad tuition money, or has the passion and the knowledge but not the alumni network, it’s going to be for the worse.

For all of us, really.

Editor’s Note: Stay tuned for Part II, in which we reveal our completely arbitrary list of college recruiting tech every talent pro should know. We’ll break down the best platforms and products to help you actually find the college talent your organization needs to succeed today – and tomorrow.

Matt Charney is the Executive Editor of Recruiting Daily. Follow him on Twitter @MattCharney or connect with him on LinkedIn.

Enboarder is Mobile-First (Just Don’t Call It An App)

“I fucking hate apps.”

To say I was taken aback when Enboarder CEO Brent Pearson, a former Monster executive, said this during a product demo of his solution – touted in a company video as a “mobile maximized engagement” tool – would be an understatement. But if you’ve ever made a native app for iOS or Android, you know his pain. Separate builds, multiple iterations and bowing to the Apple gods are akin to eating glass.

Enboarder

Make no mistake, however, Pearson’s new onboarding tool is a mobile-first product. But instead of developing natively, the product build focuses on responsive design and SMS, or text messaging, to do all the heavy lifting. It’s a strategy where one version works across all devices instead of just one.

There is a give-and-take with this strategy, of course. For example, iPhone users will be familiar with push notifications, which are native to developing on the platform. Responsive design doesn’t accommodate these features, but Pearson believes he accomplishes the same thing.

“Push notifications are fine,” said Pearson. “But with text messaging, we accomplish the same thing. And SMS works on almost every single mobile device.” I agree. And with SMS, there are no apps to download.

SHRM defines onboarding like this:

Onboarding is the process by which new hires get adjusted to the social and performance aspects of their jobs quickly and smoothly, and learn the attitudes, knowledge, skills, and behaviors required to function effectively within an organization.

Most vendors take a technical approach to onboarding. They make sure the correct forms are filled out in a timely manner, information is shared to fulfill legal requirements, and they keep the company out of trouble.

Enboarder, in contrast, takes a marketing automation approach to making new employees feel all warm-and-fuzzy. It’s similar to an email marketer creating automated messages for a specific campaign. For example, once someone opts-in to my list, they’ll receive their first message 24 hours later, then another message 5 days later and so on. It’s all automated and needs to be created only once.

Enboarder calls these “automated messages” a workflow. Think of it as creating itty-bitty landing pages that are triggered via timeline and sent to your new hire. For instance, a company might want to create a welcome page that they want sent to their new employee 30 days before they start. It might include text and a video from the CEO.

When triggered at 30 days, the new employee receives a text message with a link to the welcome page. The page, remember, is responsive so the recipient can view everything conveniently from their smartphone. Flip phones are a little dicier, but the company is betting a large percentage of users will be on more advanced phones.

The company video, and its other videos, further explain how things work.

Enboarder

The term “Hubspot for recruitment” is becoming popular. It’s another way of describing how more and more vendors are creating tools that help turn employers into marketers, putting a job prospect on equal footing with a prospect who might by a company’s product. Recruiting is marketing and marketing is recruiting, they preach.

Enboarder takes this methodology to the onboarding process. By focusing on landing pages, automation, rich media and messaging, the company hopes to add high touch to a space that tend to lean high tech. As their site says, “Make onboarding an engaging experience.”

They have their work cut out for them. The onboarding space is crazy competitive. There may be little appetite for learning something new and paying for it. There’s a greater chance that established players adopt some of Enboarder’s more popular features and integrate them into existing protocols. Time will tell.

The company is based in Sydney but is looking to expand globally. The company’s website targets the UK, Albania, Afghanistan and Algeria, in addition to the US for product demos. Pricing is custom.

About the Author

joel-cheesman-headshotJoel Cheesman has over 20 years experience in the online recruitment space. He worked for both international and local job boards in the late ‘90s and early ‘00s. In 2005, Cheesman founded HRSEO, a search engine marketing company for HR, as well as launching an award-winning industry blog called Cheezhead.

He has been featured in Fast Company and US News and World Report. He sold his company in 2009 to Jobing.com. He was employed by EmployeeScreenIQ, a background check company. He is the founder of Ratedly, an iOS app that monitors anonymous employee reviews. He is the father of two children and lives in Indianapolis. Yes, he’s on Twitter and LinkedIn.

In Defense of Downtime

camping downtimeI’ve written this post a thousand times. I originally wrote a little something back in March of 2014 but somehow never published. In looking back on how I felt about vacations then, I can see that not much has changed. I don’t know how to disconnect and take downtime.

After a few rough weeks (ok, months) at work adjusting to a new team and business, I finally freaked out. I made my husband promise to take me out in the woods and not let me do anything more challenging than assembling a s’more. That’s right – no work email, no Facebook, I didn’t even care if I got to shower. So we camped. We were gone for two days and the best part is I couldn’t have worked if I wanted to – no cell service.

The smack upside the head I so desperately needed from the universe came when I overheard my kids playing in the river. I was sitting in a camping chair, toes in the water while they goofed off a few feet away chasing minnows and skipping rocks. “I’m having so much fun” said one. “I know it’s the best weekend ever!” said the other. “The best part though, is mom is so happy. She’s like not even stressed, no stupid work to bother her, it’s awesome”.

I cried.

Recruiting 24/7: Overrated

cell phone campingYeah, I know. Recruiting is a 24/7 job, we have to be available when our candidates are, etc ad nauseam. This isn’t about whether or not you take a call after dinner – this is about letting your work consume your life. It’s not all bad – I get to work from home quite a bit and have always prided myself on being “there” for my kids.

I didn’t realize though, that just because I’m physically showing up it doesn’t mean I’m 100% with them. That’s what made this camping trip so important, and also why our next vacation matters so much. For two days I was able to just be in the moment. I didn’t take any pictures, yet I can close my eyes and see my kids splashing in the river like they were right in front of me. I can smell the smoke from the campfire, taste the hotdogs we roasted. I was there, and it was magnificent.

You’ll never believe what happened though, while I was out and unavailable. Not a damned thing.

Crazy right? Sure it was just a weekend, but the funny thing about actual vacations? We schedule them ahead of time. I’ll have one of my fabulous colleagues covering more me, and my calendar will be blocked. Nothing is important enough that I will need to stress about it during my week away. NOTHING.

Overworked, Unimpressed.

camping funnyRevisiting this post reminds me of a meeting I was in many years ago. I was a baby recruiter working my tail off trying to impress my boss. He used to regale us with stories about being in the Russian Army and training in Siberia, how they would go for weeks with no electricity among other challenges. He expected us all to work from sun up to sun down – vacation wasn’t in his vocabulary.

Our company was acquired by another firm, and we had a meeting with our new COO. Somehow the subject of vacations came up and Stuart kind of puffed up when talking about how many years it had been since he’d taken any time off. I’ll never forget the sad, slightly annoyed look on the COO’s face.

Very quietly, in front of the entire room he asked, “Stuart, do you think that impresses me?” Clearly, it didn’t. I think about that often, especially when beating myself up for taking a day or two to myself. Bob the COO was right – no one is impressed. Least of all the people who love you most.

So do me a favor, would you? Plan a trip with your family. Pick up a good book you’ve been dying to read. Take a day off and just go sit on the beach, leaving your phone at home. Not every sunset needs to be Instagrammed. My kids spent the entire 4-hour drive back home from camping raving about what a good time they had.

That’s right – we slept on the ground, ate hot dogs and canned stew covered over a campfire, and not a single electronic in sight. I asked them what was their favorite part – floating in the river? Making s’mores? Befriending the kid the next tent over who shared his root beer? Nope.

The BEST part, according to Kelsey and Josh was simply this – “No one was distracted, Mom. Yeah, we just got to all be together. No computer, no phones, we were just a family.”

Now if you’ll excuse me, I have to go plan another camping trip.

amy alaAbout the Author: Amy Miller is a staffing consultant & talent sourcer for Microsoft, where she supports the hardware division as a member of Microsoft’s in-house talent acquisition team.

Amy has over a decade of recruiting experience, starting her career in agency recruiting running a desk for companies like Spherion, Act One and the Lucas Group before making the move in-house, where she has held strategic talent roles for the State of Washington’s WorkSource employment program and Zones, an IT product and services hub.

Amy is also a featured blogger on RecruitingBlogs.com and is a member of RecruitingBlogs’ Editorial Advisory Board.  Follow Amy on Twitter @AlaRecruiter or connect with her on LinkedIn.

Talent Wars: Candidates Strike Back

star wars recruitingA long time ago in a job market far, far away, there was a booming economy when any of our candidates that had a pulse had a job. It was a time where 30% placement fees flowed like the force. We thought it would last forever that this hot candidate market would last until the end of time.

It led to a lot of lazy recruiters and that became all too evident when we realize we were wrong about that market. The dark times, the “great recession,” swept the old rules away and it was the end of the candidate market. As unemployment in certain areas climbed into the double digits we thought we had forever seen the end of the candidate market.

But in the melee of layoffs and job losses we forgot a simple truth. The truth is that it is always a candidate market for the best people. While it is true that from time to time the best people work for a company that goes out of business but the vast majority of the time the very best people are busy being promoted where they are.

But can we be honest with each other? We are rarely, if ever, looking for the best person. Most of the time we are just looking for the best person available that will take the job at the time.  The other secret is that is okay most of the time.

So what happened, what is happening now and why does that matter to me today? What happened was “the great recession” I’m not sure what was so great about it, but that is what we called it. To understand the job market today, candidate behavior and the hesitance of hiring managers, you have to understand what happened before.

The Force Awakens

empire recruitingDecember 2007 marked the beginning of the great recession. It started with the burst of the 8 trillion dollar real estate bubble. Like the destruction of the Death Star, this event had far reaching consequences and made a lot of people really mad.

The losses in the stock market led to a massive cutback in consumer spending. This caused employers to lay off workers. This led to even less consumer spending and the cycle spiraled. By the time it was all said and done the economy would shed 8.4 million jobs or 6.1% of ALL payroll employment.   It was the worst recession in two generations and would take years to recover from.

The great recession had many side effects. Fear, for one. Wages stagnated and people were hesitant to leave a steady job. Those without jobs became frustrated and disheartened while those who remained employed felt overworked, underpaid and often unappreciated. Aside from the visible numbers associated with high unemployment, there became an intangible feeling of resentment in the labor market.

Return of the Jedi

Fast forward to 2016 and the unemployment rate among college educated professionals has reached a near all-time low. In May 2016, unemployment of college educated professionals fell to 2.2%.  Just so we are all on the same page, full employment in the United States was determined to be, on average, 5.5% of by economist William Dickens.  A labor shortage is generally agreed to be around 3%. On average unemployment among the experienced college educated population has moved between 2.2 and 2.6 percent in 2016.

To illustrate what this means for you, let’s go to our Star Wars analogy. In the “Empire Strikes Back” Han Solo is frozen in carbonite. For those not familiar with the films, one of our hero’s is placed into what amounts to suspended animation. At the moment of his imprisonment, things look dire for Han and his friends. He’s eventually rescued but what he doesn’t realize is that during his carbonite days, the situation changes drastically. The main character Luke Skywalker, for example, evolves from farm boy from the desert to the last Jedi Knight. Once released, Han discovers he is mostly blind after his release. While he is promised his eyesight will return, at first he is mostly blind.

Like Han Solo, many of our hiring managers have been frozen in time post recession. They’re still stuck in the world where there were many candidates for every job. They assume their jobs are what everyone wants to do. They don’t get why it might take longer to fill a role now when it didn’t a few years ago. So what can we do?

The Empire Strikes Back

The very first thing we need to do is to share with them the data about the current job market. We need to help them see what is really going on and let go of their perceptions of the past.

As the title implies “The Empire Strikes Back” is about the revenge the Empire seeks on the Rebellion after the destruction of the Death Star.  Whereas in the first film, “A New Hope,” the rebellion was an annoyance, an afterthought that would be swiftly crushed, there is now genuine animosity between the two parties.

Likewise in 2008 and 2009, many working professionals had their life savings decimated by the destruction of the stock market. There is a genuine animosity among the populace as demonstrated by political movements across the spectrum.  We have seen the rise of movements ranging from Occupy Wall Street on the left to the Tea party on the right. These movements are the result of the genuine anger and frustration caused by “the great recession.”

This bled into the job market as so many of our candidates felt betrayed by the company’s that they helped to build. In many of their minds, they have suffered through years of stagnant wages growth, if they were lucky enough to keep a wage the entire time at all. While most candidates don’t see the detailed data, they sense that it is their time again. An increasing number are gaming the system. They explore other job options as a method of getting a raise and or they try to start a bidding war by courting multiple offers.

As a recruiter, we’re left plain old pissed off. It’s frustrating to extend an offer to a candidate only to find out they have multiple offers that they didn’t tell you about. You can feel that they have been dishonest with you and it can be frustrating. That’s the consequence of fear though, even with new hope on the horizon.

A New Hope

So how does the story end? Well in this series it doesn’t yet but there is some foreshadowing. In the hero’s journey we watch the evolution of a farm boy from a desert hoping he will transform into a hero of the Jedi. The story culminates with the “Return of the Jedi.”

Hopefully we are watching recruiting evolve from Headhunters to valuable business partners. Maybe, just maybe, in the end we will get to witness “The Return of the Recruiters” … Stay tuned!

mike-wolfordMike Wolford has over 10 years of recruiting experience in staffing agency, contract and in house corporate environments. He has worked with such companies as Allstate, Capital One, and National Public Radio. Mike also published a book titled “Becoming the Silver Bullet: Recruiting Strategies for connecting with Top Talent” and “How to Find and Land your Dream Job: Insider tips from a Recruiter” he also founded Recruit Tampa and Mike currently serves as the Sourcing Manager at Hudson RPO. An active member of the Recruiting community, Mike has spoken publicly in an effort to help elevate the level of professional skill. Follow Mike on Twitter @Mike1178 or connect with him on LinkedIn.

 

Amazon One-Click Meets Talent Acquisition

Amazon planeAmazon is the ultimate model in consumerism. They’re killing it. They own their own planes because it made more sense for them to buy and maintain than to pay for shipping to the Northwest.

It’s easy to see why. From recommendations to one-click purchases, they’ve figured out how to communicate just enough information to convince you to buy. They’ve got most of us down to a science. They know how to re-market, when to re-market and make recommendations that force us to say “well, I had to” more often than we’d like.

That’s the best part about Amazon’s psychology. It’s built around making it so easy to say yes, we don’t have time to psychologically catch up and say no. We don’t realize what we’re doing and go through all the rationalizations because we’re on auto-pilot. And they’re smart enough to figure out the purchasing flight path.

It’s been happening at the grocery stores and Target too. They call this omnichannel commerce.Remember the days of standing in long lines at a cashier? Gone. They do this to speed up the buying experience and earn more customers. Think about the last time you went to the Apple store. Buying something at an Apple store is easier because you just have to find an employee, not a line.

After over 15 years of applying to jobs online, I can’t help but wonder why we haven’t figured it out. It’s definitely where the future is.

Omnichannel Recruiting

apple posIt seems pretty simple to me. Omnichannel commerce meets talent acquisition. We’re seeing glimpses of this style from the next generation applicant tracking systems (ATS) like SmartRecruiters, Lever, and Greenhouse as they develop and launch their own marketing CRMs. OTA starts during the attraction phase. Instead of making candidates stand in a metaphorical line, waiting to apply in an arduous process on my careers site – we’re hosting custom career experiences based on the source of the click.

Recruiting starts to mimic consumer level experiences for applying on channels like Glassdoor, Facebook, mobile applications, in-store experiences, employee engagements, employee referrals, product or service experiences, Linkedin, and any other method a company can use to interact with a candidate. We start to let them apply there instead of handing them a pamphlet and expecting them to remember when they get home.

It’s Bigger: The C-Suite Sales Point

Screen Shot 2016-08-09 at 2.47.41 PMJust like Amazon presents every type of product on their site, your ATS goes SaaS (Software as a Service) and connects your paid job boards, pre-screening tests, technical questionnaires, employment applications, offer letters, background checks and on-boarding documentation on one platform. It means that with Omnichannel Talent Acquisition, we’re looking at a bigger picture. That improves every part of the process.

It also means data to effectively track that process each step of the way.  All of which becomes really useful the next time you’re getting questions to justify your recruiting business case to the C-suite. It’s a lot easier to ask for resources (like money) when you’re capturing all of the key recruiting analytics.

Today, if you ask your CEO how many deals are in the company’s sales pipeline, they’ll give you a nearly correct answer. Ask how many candidates are about to get an offer and nine times out of ten, they won’t know.

The same thing happens when the VP of sales tells you you’re going to hire 60 people this year. You want to say no, but you can’t. You can’t prove why that’s realistic, all you can do is say it’s unrealistic. OTA means knowing your levers for hiring and the conversations change.

New C-Suite Strategy Conversation

With an omnichannel talent model, the next time your VP of Sales asks how many people you can hire in the next three quarters, you can cite marketing costs, effort metrics and the impact on your team. You can use that as leverage with your CFO to get the allocations you need to make a realistic hiring plan.

This conversation is setting the company and the recruiting team up to win. The team sees hiring as a business function and the recruiters as a business line owner. It’s the definition of what happens when Amazon meets recruiting.

lorne epsteinAbout The Author: Lorne Epstein is the author of You’re Hired! Interview Skills to Get the Job and has led Global Talent Acquisition teams in the United States and globally. He can be reached at [email protected].

Pluck Takes All That Human Stuff Out of Twitter Sourcing

Marketing automation is getting easier and easier (and scarier and scarier). Finding needles in a haystack used to come down to which sourcer knew more than the others. Now, finding the contact information of hard-to-find professionals who may never be in a resume database is as easy as enlisting a few bots.

Pluck - Tweets into Marketing EmailsThe next episode? Meet Pluck, which takes the marketing automation process another step forward.

Instead of cold, generic emails, Pluck lets you send emails that are timely and contextual based on content that the recipient is already talking about online. Because of these techniques, our customers see open rates of 76% and click rates of 19%.

In a nutshell, Pluck allows marketers or, for our purposes, recruiters to target people on Twitter who are talking about things relevant to their needs via email. Say you’re looking to fill a PHP developer role at your company. You could use Pluck to target anyone on Twitter who tweets the term “PHP.” After said tweet gets published, that Twitter user could get an email from you saying something like, “Saw your tweet on PHP. Looking for a new opportunity? Check us out.”
Twitter Recruiting
You can target anything the Twitter API supports: words, hashtags, phrases, URLs, and @mentions. Targeting professionals at a conference based on that event’s hashtag strikes me as particularly effective.

Pluck sends the email for you, which will turn off a lot of marketers who might foam at the mouth wishing they could download captured emails. The company says, “We decided that keeping the email addresses inside Pluck was the best way to mitigate abuse.”

I can appreciate that. Emails will come from you, however, so there won’t be confusion about who’s messaging your candidate. Recipients can also unsubscribe. Emails support HTML, and can be personalized with merge fields.

The service is currently invite-only. Approvals take “about 2 weeks.” The cost is $250-per-month, which will get you 10 active campaigns and up to 1,000 sends monthly. Think of a campaign as a single email you might send to a targeted keyword, for example.

The app is a product of Ramen, headed up by cofounders with experience at companies like IBM and EMC. The company also enjoys a formidable roster of investors, including Jason Calacanis of Inside.com and Matt Cutler of Cisco.

About the Author

joel-cheesman-headshotJoel Cheesman has over 20 years experience in the online recruitment space. He worked for both international and local job boards in the late ‘90s and early ‘00s. In 2005, Cheesman founded HRSEO, a search engine marketing company for HR, as well as launching an award-winning industry blog called Cheezhead.

He has been featured in Fast Company and US News and World Report. He sold his company in 2009 to Jobing.com. He was employed by EmployeeScreenIQ, a background check company. He is the founder of Ratedly, an iOS app that monitors anonymous employee reviews. He is the father of two children and lives in Indianapolis. Yes, he’s on Twitter and LinkedIn.

Here’s Why Indeed’s Sales Strategy is Better Than Yours

Selling stuff to HR isn’t easy.

It’s a market filled with people who are inundated with phone calls, are risk averse and budget constrained. Not a good recipe for quick closes. In order to cut through the clutter, vendors that tend to be the most aggressive tend to also be the most successful.

Indeed Job Spotter LogoIt’s not a popularity contest, and Indeed.com knows this all too well. At the expense of upsetting a few apple carts, the company is well-known to have a very aggressive sales team. Like it or not, the tactic built a billion dollar valuation in less than a decade.

By now, I’m sure the Indeed.com sales team has contacted everyone in Hoover’s database many times over. But that’s easy. What’s difficult for job sites to do is pitch the mom-and-pop on Main St. The nail salon. The corner pub. The dry cleaner.

These businesses pay for job postings too. The problem is it’s not in a quantity that would get the attention of a global site like Indeed easily. No business wants a well-paid sales person prospecting organizations that only hire a few people a year. It’s not cost effective.

Indeed, however, has come up with a brilliant solution to sell to small businesses without one sales person having to raise a finger. Enter their new Android app, Job Spotter. As their landing page describes:
Indeed's Job Spotter App

Job Spotter is an awesome way to explore your community and earn redeemable points, all in the name of helping local businesses.

If you spot a hiring sign, take a picture of it and the storefront, and submit it to Job Spotter. Submit enough photos to earn the most points, and we’ll give you an Amazon gift card in exchange.

Submit as many hiring signs as you want. There is no limit to the points you can earn!

Basically, people who download the free app can go around town and take pictures of Help Wanted signs in the windows of local businesses and submit them. Each sign uploaded is worth 50 cents in Amazon gift cards.

When I first read about the app, I thought “No one is going to take pictures of Help Wanted signs. They’re too busy playing Pokemon Go.”

Boy was I wrong.

In a little over a month, the app already has over 100,000 downloads, 400 reviews representing a 4.4/5 stars, and almost 300 G+’s. Yes, Google Plus still lives. One reviewer responded, “Easy-peasy! Love it! Very simple to use, never had a problem with app. If you contact support, they are fast on responding to questions and suggestions. Great way to earn Amazon gift cards.”

So why is this so brilliant?

Well, all these Help Wanted pictures represent sales leads. It’s probably safe to assume the data uploaded by app users are regularly filtered down to the sales people at Indeed. The information lays the groundwork for successful, warm call. “Hi, I’m with Indeed.com and I noticed you have a Help Wanted sign in your window. I’d like to tell you how we can help you fill your open position.”

Not only is the strategy incredibly innovative, but so is the math. Indeed is getting a warm lead for the whopping investment of 50 cents. Fifty freakin’ cents, people. You can’t even get clicks for 50 cents anymore, let alone warm leads.

Historically, a company in the HR tech space that has grown to the level of success that Indeed has, for as long as it has, starts to get fat and lazy. It’s nice to see such out-of-the-box thinking still exists in the confines of a yawn-inducing industry like human resources.

About the Author

joel-cheesman-headshotJoel Cheesman has over 20 years experience in the online recruitment space. He worked for both international and local job boards in the late ‘90s and early ‘00s. In 2005, Cheesman founded HRSEO, a search engine marketing company for HR, as well as launching an award-winning industry blog called Cheezhead.

He has been featured in Fast Company and US News and World Report. He sold his company in 2009 to Jobing.com. He was employed by EmployeeScreenIQ, a background check company. He is the founder of Ratedly, an iOS app that monitors anonymous employee reviews. He is the father of two children and lives in Indianapolis. Yes, he’s on Twitter and LinkedIn.

Sin City: Hacking Candidate Conferences

vegasUnder normal circumstances, I would not find myself within several hundred miles of Las Vegas at the beginning of August. I guess I’m a creature of habit and prefer Sin City at the start of the NCAA Tournament. That, and 110 degrees being OK because it is a “dry heat” is about as rewarding as being a member of the “clean plate club” as a kid. At the end of the day, you still ate that food, and 110 is still 110.

When I was invited by my friend and colleague Kathleen Smith (CMO of ClearedJobs.net) to come out and cover the BSides Las Vegas (BSides) security conference, I was happy to take it on. After all, I’ve hired security people before and I’m admittedly a little curious to know how they do what they do. That curiosity is just good recruiting behavior.

But I did have some reservations. I knew I’d be in way over my head with this crowd. I was sure they’d KNOW I was a recruiter. I’d be tossed out like a busted 13-side dice at a D&D marathon. And then for good measure, they’d hack the hell out of me.

I’ve never been so happy to be wrong before.

Busting Hacker Myths

utilikiltsAfter attending a litany of recruiting conferences, I expected the same old, same old. We’ve all gotten used to the schedule and the routine. We know about the awkward pauses in the day filled with vendors and lukewarm coffee. Staring awkwardly at people as they stare back.

We know the topics and talents. They’ve probably run a webinar or three on the topic before and the allure quickly fades. We tend to flock to them regardless. For the handful of recruiting conferences I go to each year, I always notice how people tend to flock to others they already know. I’m including myself among the guilty at times, but I felt that that always inhibited networking – duh.

From the instant I walked in, I knew I was not at a recruiting conference.  Now to be fair, I don’t see a great deal of multi-layer colors in hair, or Utilikilts  at the conferences I usually go to either, so there’s that. I’m not sure what I expected when I got to BSides, but seeing the volume of new people being introduced to each other or even camping out on the floor to talk shop was astounding. They weren’t quiet and they weren’t overly buttoned up, like all of the “thought leaders” would tell you in a sourcing session.

As I wandered into sessions, I noticed a format that would likely make someone’s head explode at an HR conference.  There were two distinct crowds in each session. You had the faction in the front standing around and watching the presentation. But you also had this great second tier crowd in the back, just mixing and mingling with sponsors and donors, or just chatting away or working on their skills at the lockpick station. (Yes, seriously. These are hackers after all). It was so unique that it totally worked.

Gambling Big: Finding #HireGround

hire ground vegasOne of the reasons I really wanted to attend this was to take advantage of the opportunity to help out with resume reviews in the career-focused room, called HireGround. I may not be an expert in InfoSec, but I look at enough resumes on the daily that I can help reshape one. It was refreshing to talk to candidates without trying to push them through the funnel or monitor candidate experience.

I found these participants to be exceptionally easy-going, easy to talk to, and genuinely wanting constructive feedback. Most of all – we got to be real, because for all intents and purposes, we weren’t selling them anything and they weren’t buying anything. It’s amazing how that changes the human interaction game.

For two days, HireGround featured great sessions for participants on how to manage your career as well as how to work with recruiters. And yes, the tables were turned as well, with some epic stories of #recruiterfails. Companies like Amazon and DC-based Tenable and Veris Group laid down concrete tips that the participants could take back and apply right away.

The gist I got from talking to these people, the other word for candidates, about this hacking industry is that they are widely misunderstood in what they do. It’s a stretch for me to argue this, as most technical recruiters probably don’t understand what their candidates do. This sector is no different, and has a vernacular all its own, which doubles down on the difficulty.

Doubling Up: BSides Bottom Line

vegas helpThe real question I kept asking myself is, why don’t I attend more conferences where my candidates might be? Why aren’t recruiters spending time and money convincing candidates instead of awkwardly networking at our own events. There’s a plethora of options to learn recruiting and sourcing strategy online. Networking with candidates? Not so much.

In this environment, we can ask questions. We NEED to ask questions. Several participants mentioned to me that they’d be more inclined to work with a recruiter who asked about what they do, and about the technology. And, when you think about it, this is a brilliant strategy.

Even if you don’t understand “pen-testing” and the like, you can glean such a plethora of information from how someone talks about what they do and the depth of detail they go to. You’ll be a better recruiter just by listening and understanding what the best do, and why. There’s no guarantee when you attend yet another session on SnapChat for recruiting.

If you or your company hire highly technical people in any tangible capacity, find conferences that candidates feel like they must attend. Sponsor. Create your own career rooms and facilitate helping candidates, not just interviewing them. That’s the true meaning of candidate first recruitment and opens up an array of opportunities for conversation and learning you may never have had before.

Side Note: I’m sorry there are no pics to share, however it was strictly verboten without explicit permission. And let’s just say it was easier to not ask and rather “truly” attend and soak it all in. Sometimes it’s nice when you are forced to shut off your laptop and phone.

unnamed (11)About the Author: Pete Radloff has 15 years of recruiting experience in both agency and corporate environments, and has worked with such companies as Comscore, exaqueo, National Public Radio and Living Social.

With experience and expertise in using technology and social media to enhance the candidate experience and promote strong employer brands, Pete also serves as lead consultant for exaqueo, a workforce consulting firm.

An active member of the Washington area recruiting community, Pete is currently a VP and sits on the Board of Directors of RecruitDC.

Follow Pete on Twitter @PJRadloff or connect with him on LinkedIn, or at his blog, RecruitingIn3D.

 

Elegant Experiences and Employer Branding

restaurantWhen people talk about great meals, they traditionally call it a “dining experience” because it is just that – a real experience.  From the lights to the sound and, of course, the food – there are a million variables that create that one moment in time and impact just how memorable it is, for good or bad.

The experience begins the second you walk in the front door and you’re greeted by a host. Their demeanor and efficiency are the first impression on the meal and how it will play out. They are your guide as you go into sensory overload. Smelling the dishes, watching plates and making notes for your order as they briefly pass by in the hands of the staff.

Once you’re seated at the table, you look around. You notice the lights, the paint on the walls and even the table setting before ever picking up the menu; each an indication of the experience you’re about to have.

You’ve had an experience before ever taking one sip or bite of your meal. When done well, this pre-meal experience is sometimes more impactful than the food (assuming the food isn’t horrible, of course). That’s why great restaurants spend so much time on this part of the experience. From the hiring of staff, creating uniforms and even down to the menu design – this is their brand, their name and their experience on the line.

The First Course: Recruiting Meets Marketing

appetizer of recruitingIn employer branding, it’s common to be considered an appetizer to marketing rather than actual recruiting. While foundationally speaking, there are many similarities; there are also many differences that are crucial when it comes to mapping out strategy and understanding “your product”.

Where we diverge strictly into the recruiting world is along the nonlinear candidate journey; every touchpoint is an opportunity to create an impact. We aren’t selling computers; we aren’t drawing attention to the bells and whistles of a fully loaded car or an all-inclusive vacation in paradise. We’re selling an experience, much like the restaurant. We are providing a sense of humanness to what was once upon a time a transactional process centered on filling a square hole with a square peg.

We can’t survive on marketing tactics alone. Sure, reach is important, sure, but when you’re recruiting for an Engineer with Python Coding in their background, are your resources really best spent on a job board targeted primarily at sales professionals or a social site like Pinterest? No. Maybe that works for selling a widget but not life changes. Are we saying that a recruiting background is required to excel at EB? No, of course not but it certainly helps when thinking strategy, social tactics and relationship building.

Entering the scene with a holistic view based on firsthand experience from time spent on both sides of the fence absolutely offers an advantage. We can all close our eyes and envision the most frustrating candidate experience we’ve encountered in our careers. But, recruiters can truly empathize with the employer side to that story and knowingly tap into the resources required to fix it.

A Certain Je Na Sais Quoi:Employer Branding Activation

recruiting loveDon’t get us wrong, the relationship with marketing is critical. We will never underestimate the power that is the direct result of a credible partnership. When it comes to compliance standards, brand guidelines and internal/external best practices, your marketing experts are the examples to live by. They’ve built it, the foundation is there and you best believe that when it comes to approvals, these teams are vital in the decision making process. When it comes to implementing your EB tactics, you will feel that much more confident, as will your stakeholders, if you have marketing support in your corner.

That support can also help with your fear factor; making the shift to recruiting experience instead of strictly marketing is a scary road. We hear from so many recruiters that have no idea as to how to get started with these direct, targeted connection. Think about it. How many times have you tried to compose a tweet and stopped yourself out of fear that you may get fired over what you share? As ex-recruiters, we feel you! It’s tough to want to think like a marketer, but to only to be trained in talent acquisition.

But now, it’s your responsibility not only to be bold in your own tactics but to bridge the gap between social enthusiasm and insecurity too. Once recruiters and hiring teams alike have established a comfort with the space, they’ll be more inclined to leverage it to their advantage.

Your most valuable asset is always going to be your employees. Telling your company’s story is important but it’s most authentic and digestible when it’s told by people living that experience. You must empower your recruiting and hiring teams to tactfully enhance their personal brands. They are your biggest champions and their networks are loaded with potential hires. Things like a weekly tweet that’s written for them, advice on their LinkedIn profiles and sharing trackable links are simple ways to build a recruiting culture around sharing.

Award Winning: Measuring Success

james beard awardA lot of people talking about you doesn’t address the bottom line in recruiting: number of hires. However, if you’re measuring your recruitment marketing program on hires alone, you’re missing the bigger picture. Diagnosing a strong employer brand goes far beyond that.

Rely on your social KPIs to determine the impact of your content and keep a pulse on growth as it pertains to following and engagement. Some will refer to this as “the fluff metrics,” but in a candidate’s market it’s important to stay top of mind. Storytelling through content plays a major part in securing that; the stories we tell are more important than ever. If you’re doing EB right, the content you’ve been pushing out strictly from a branding standpoint will inspire the right candidates to apply.

Everything in EB comes back full circle when you create a memorable experience from the first moment.

Meet The Authors

celinda applebyLindsay Parks

 

Celinda Appleby (left) is the Head of Employer Branding for Oracle’s Global Recruiting organization. Celinda and her team manage the global employment brand strategy including: management and implementation of global social recruiting strategies, content creation, candidate experience, and go-to-market recruiting strategies. Celinda regularly speaks on recruitment marketing, talent acquisition, and employer branding. She is passionate about recruiting, sourcing, marketing, and branding. She is a native Marylander, who loves Nikes and Hip Hop. You can find her on Twitter @CelindaAppleby. 

Author Bio – Lindsay Parks (Right)

Lindsay joined Oracle in 2015 as the Recruitment Branding Lead of North America. Prior to that, she spent 5 years of her career recruiting for a Fortune 100 and agency enterprise. Avid fan of all things social, pop culture and rescue, you can follow her daily adventures on Twitter & Instagram @LParks2387.