Blog

100+ HR Technologies Worth Watching in Q4 2016.

hr-technologies-topToday, I’m excited to share my new “HR Technologies to Watch” list with the RecruitingDaily audience. As you may (or may not) know, this is the third installment in the series. In case you’re curious or bored, the previous two lists are Q2 2016 and Q3 2016.

The goal of this list is to give HR & recruiting practitioners a list of interesting technologies – somewhere to start – and the list just so happens to be the technologies that I’m tracking in Q4. This isn’t a popularity contest nor is this post intended for vendors, investors, and/or consultants.  If you’re a practitioner, find something that resonates with you or a particular pain that you’re having and check the company out. Do a demo – share what you learned with your peers.

To make this easy for you, I’ve included a link to both their corporate website as well as their Twitter account.

A few house cleaning things before we get started…

  • These technologies are listed in alphabetical order. Turns out, I love all my children.
    This list, well, like most lists, is NOT exhaustive. Tons of great HR & recruiting tech exists in the world. Tons.
  • Some of these might be firms that I’m an advisor or consultant to. I didn’t denote them within this list as some of the advisory roles are not public yet. If you’re interested, email me and I can walk you through those plays specifically. I have no problem telling you whom I care about, etc. Most of my advisor roles are noted within my LinkedIn bio.
  • The categories are mine, not theirs, meaning, the software firms on the list might see themselves differently than I have noted them. Turns out, it’s kind of hard to categorize HR software. They’ll set the record straight with you during the demo.

Recruiting Daily Presents: The 100+ HR Technologies To Watch | Q4 2016 Edition.

Without further ado, here’s the list:

Well, there you go. I’ll create a new list in January. With errors, please comment below and I’ll review / update. If you think I should look at a particular HR technology, within the comment section, give me the URL and your reasoning. Thanks in advance.

Remember, a demo a day keeps mediocrity away.

And if you love the Twitters, here is a list of Q2, Q3 and Q4 firms.

william_tincupWilliam Tincup is the President of RecruitingDaily. At the intersection of HR and technology, he’s a Writer, Speaker, Advisor, Consultant, Investor, Storyteller & Teacher. He’s been writing about HR related issues for over a decade. William serves on the Board of Advisors / Board of Directors for 15 HR technology startups.

William is a graduate of the University of Alabama of Birmingham with a BA in Art History. He also earned an MA in American Indian Studies from the University of Arizona and an MBA from Case Western Reserve University.

Follow him on Twitter @WilliamTincup or connect with him on LinkedIn.

Here’s My HR Technology Conference Playbook

HR Technology ConferenceI sat down for lunch yesterday and took out my phone and dialed-up the web site for the HR Technology Conference, which is going down in Chicago next week.

Surprisingly, the site wasn’t optimized for a smartphone. The irony that a conference touting itself as “tech” made me pinch-and-tap my screen in order to see the agenda wasn’t missed.

Maybe I should’ve paid more attention to the other part of the name: HR. Perhaps no other industry in the world is less tech savvy and risk embracing as human resources. Instead of irony, the better word might be apropos that the HR Technology Conference has a web site better suited for 2008 than 20016.

Regardless, HR Tech is now the must-attend conference for those who care most about new technologies in our industry and the players that provide said solutions.

So, as HR Tech celebrates its 19th year, here is a breakdown of what I care about most.

Vendors

  • Jobs2Careers. The company built on managing metrics better than just about anyone else is introducing predictive analytics for job ads. I got a briefing of the product in the fall and am interested in seeing it in action.
  • CareerBuilder. The company is trending away from job ads and moving hard to the technology services hoop. I’m interested to hear more and see how they present themselves. Goodbye forever orange Chuck Taylor’s?
  • Kununu. The Glassdoor competitor who recently partnered with Monster will be in the house. I’m interested to hear how this European-based player is looking to take on the States.
  • Entelo. Their founder is wicked smart, they recently raised a Series B and I can’t believe no one has acquired them yet. Want to see what they’re up to and what the future holds.
  • TINYPulse. The conference is jam-packed with employee engagement solutions, but this is probably the only one that matters.

Presenters

  • Jon Bischke, CEO, Entelo, “Mega Session: Two Decades, Four Tech Revolutions and Billions of Dollars Later – Why Is Hiring Still So Hard?” Smart company. Hearing what their CEO has to say can only make me a little smarter.
  • Christy Childers, Global Employer Brand Manager, Dropbox, “Impact Your Employer Brand: How Dropbox Delivers With Engaging Content.” Dropbox is doing some cool things. I’m interested to learn the tactics around their employer brand strategy.
  • Gerry Crispin, Principal and Co-Founder, CareerXroads, “Referrals: Talent Acquisition’s Best Bet or Toughest Challenge?” The godfather. I never miss a chance to see Gerry present, as I always feel smarter after doing so.
  • Jason Seiden, Founder & CEO, BrandAmper “HR and Marketing Unite: Joining Forces to Beat the Talent Odds.” Solid presenter. Great topic. We are all marketers. I’m looking at you, HR.
  • Leela Srinivasan, CMO, Lever, “HR and Marketing Unite: Joining Forces to Beat the Talent Odds.” More marketing-get-in-bed-with-HR goodness. Lever is doing some cool things.

Of course, the extracurriculars are where the magic really happens. After hours is when lips get loose and the information flies. It’s when you hear about the up-and-coming companies that aren’t in the exhibit hall and it’s a time to reconnect with old friends and make new ones.

Should be a good time. Get ready, Chicago, because there ain’t no party like a human resources technology party. If you’re going to be there, feel free to hit-me-up on Twitter via @joelcheesman.

About the Author

joel-cheesman-headshotJoel Cheesman has over 20 years experience in the online recruitment space. He worked for both international and local job boards in the late ‘90s and early ‘00s. In 2005, Cheesman founded HRSEO, a search engine marketing company for HR, as well as launching an award-winning industry blog called Cheezhead.

He has been featured in Fast Company and US News and World Report. He sold his company in 2009 to Jobing.com. He was employed by EmployeeScreenIQ, a background check company. He is the founder of Ratedly, an iOS app that monitors anonymous employee reviews. He is the father of two children and lives in Indianapolis. Yes, he’s on Twitter and LinkedIn. You can hire me too.

RecruitingDaily Appoints Industry Veteran William Tincup As President

Recruiting Daily Logo | RecruitingDaily.comNEW HAVEN, CT — September 30, 2016 — RecruitingDaily, the world’s top destination for content and conversation dedicated to recruiting, sourcing and hiring best practices, today officially announced the addition of William Tincup as President.

In this role, Tincup will have responsibility for all the company’s initiatives worldwide, helping direct the partnerships, strategy and evolution for RecruitingDaily.com.

Tincup brings almost two decades of experience in advising and growing HR Technology companies, with his first foray into the industry, the award winning Starr Tincup emerging as one of the first – and most popular – consultancies supporting online recruiting and talent technology. He also sits on the Board of Advisors for 16 HR technology companies.

“Within the Human Resources Technology industry, I can think of no one with the same scope of experience as William Tincup,” said Noel Cocca, Chief Executive Officer of RecruitingDaily.com. “His strategic expertise and knowledge of this landscape will bring a new dimension to our team and further augment the growth of our company. I couldn’t be more excited to welcome him to RecruitingDaily.”

As President, Tincup will build partnerships with new companies, products and solutions within the HR technology space and develop new initiatives to grow the scope and service offerings of RecruitingDaily.

“We’re thrilled to have William Tincup on the team,” said Matt Charney, Executive Editor of RecruitingDaily. “His perspective on the tech landscape and the role services play to support tech companies is really rare. We’re very excited to bring Tincup’s unique perspective, historical knowledge, and insider status within the HR Technology industry to our team.”

In addition to his role in the operations and strategy for RecruitingDaily, Tincup will serve as a featured expert in the company’s inaugural series of #HRTX events, presenting at industry events such as trade shows and user conferences, and serving as a key contributor for the company’s existing lines of business, such as advisory and marketing services.

“I was really attracted to the company’s vision,” said Tincup. “RecruitingDaily has always had a pivotal role in the industry – one known for pushing both buttons and limits. I’m excited to be leading such a talented group of people and  I’m thrilled to be part of the growth of this business.”

Tincup noted that the organization continues to add more and more personalities to its lineup of editors and writers, and looked forward at the chance to elevate the recruiting conversation.

About RecruitingDaily:

With the world’s largest online network dedicated to recruiting and talent acquisition, RecruitingDaily’s growing global portfolio is one of the fastest growing and most widely read B2B content destinations online.

From communities like RecruitingBlogs.com, established in 2007 as the world’s first recruiting-relied social network, to our award winning industry coverage on flagship property RecruitngDaily.com, RecruitingDaily is dedicated to helping the world of work work better. RecruitingDaily reaches hundreds of thousands of global HR leaders, hiring stakeholders and recruiting leaders all around the world every month.

For more information, check out RecruitingDaily.com, follow @RecruitingBlogs on Twitter or subscribe to the RecruitingDaily feed for the news and views you need to know, freshly served straight to your inbox.

Press Contacts:

Katrina Kibben

Managing Editor, RecruitingDaily

[email protected]

Matt Charney

Executive Editor, RecruitingDaily

[email protected]

Here’s Why Slack Needs to Sell Itself As Soon As Possible

SlackMany of the rumors around Microsoft buying LinkedIn for as much as it did was speculation that Salesforce was driving up the price by making it well known they wanted the professional network too. Like, really badly. Salesforce lost that battle but it’s doubtful their appetite for an enterprise network has been extinguished. I bet they’re still fishing.

So, who should Salesforce buy? When I was recently asked this question, my knee-jerk answer was Slack. If you’re not familiar with the corporate messaging solution, you soon will be. By combining the popularity of messaging with the necessity of corporate communications, the mobile app is a hit.

By integrating Slack’s mobile-first functionality and corporate user base into Salesforce’s platform, the company has the workings of a major competitor with whatever Microsoft is cooking up with its recipe of LinkedIn, Skype, Yammer and various corporate cloud solutions.

It takes two to tango, of course, and only insiders know how motivated Slack is to actually get in bed with a bigger fish. News from this week, however, should light a fire under Slack’s management.

Here Comes Facebook At Work

Am I the only who notices Facebook is really good at copying companies when that company refuses to sell to Facebook?  OK, they’re not always good at it, as Snapchat has been able to prove, but most of the time their scale is too much for small players to overcome.

Facebook At Work
Facebook At Work

Anyway, Facebook is launching a Slack competitor on Oct. 10 called Facebook At Work. The solution will represent a suite of communications tools for businesses and employees. The new product, which has been in development for 2 years, will compete with Yammer and Slack, charging a monthly fee per user.

“There’s a big chunk of people’s time that Facebook really doesn’t address at all today, and that’s the time they spend working. Facebook at Work is a way to open up a whole new addressable market for Facebook with fairly significant potential revenues,” said Jan Dawson, chief analyst with Jackdaw Research, in a recent interview. “It’s also a nice hedge against what’s an almost entirely advertising-driven business today, with a new business model based on subscriptions instead.”

Their slogan is: “A connected workplace is a more productive workplace.” More than 450 companies have been testing Facebook at Work for free, including Indeed. Bryan Chaney, talent branding and attraction strategist at the job search engine, recently commented in a Facebook group that engagement with the solution has improved “greatly over the past 6 months” and that their organization is “evangelizing repeatedly” internally.

First introduced quietly back in 2014, Slack has a significant head start but Facebook, like Apple, is great at letting others test a market, work out the bugs, make some coin, then pounce. Huge advantages include the fact that Facebook at Work’s user interface, functionality and even sign-in are all based on Facebook Connect. This makes things easy and familiar to use for most employees who will already be at least familiar with the most popular social network. In many cases, Facebook At Work will just become part of the everyday Facebook experience.

In short, Slack has built a great product that’s taking off with corporations around the world. So good, in fact, that Facebook noticed. Now, go call whatever sugar daddy’s on speed dial and get a deal done. Before it’s too late.

This week, BlackBerry announced it wasn’t going to be making mobile devices anymore. Better funded and bigger brained Apple and Google ate their lunch. Spunky tech startups should take note. Are you pickin’ up what I’m droppin’, Slack?

About the Author

joel-cheesman-headshotJoel Cheesman has over 20 years experience in the online recruitment space. He worked for both international and local job boards in the late ‘90s and early ‘00s. In 2005, Cheesman founded HRSEO, a search engine marketing company for HR, as well as launching an award-winning industry blog called Cheezhead.

He has been featured in Fast Company and US News and World Report. He sold his company in 2009 to Jobing.com. He was employed by EmployeeScreenIQ, a background check company. He is the founder of Ratedly, an iOS app that monitors anonymous employee reviews. He is the father of two children and lives in Indianapolis. Yes, he’s on Twitter and LinkedIn. You can hire me too.

The Top 10 HR Technology and Recruiting Tools of 2016.

hrtech_2016_logoAs the 2016 HR Technology Conference gets ready to kick off next week in Chicago, it should come as no surprise that the industry’s biggest trade show expects to get even bigger, with the over 400 established players and emerging products alike crammed into McCormick Place, transforming the trade show floor (for a couple of days, anyway) into the epicenter of the entire ecosystem.

While the number of sponsors and exhibitors at this edition of #HRTechConf represents a 30% increase over last year’s massive event, organizers remain unable to keep pace with the demands of a boom market, quickly selling out of the space necessary to accommodate the rapidly evolving and constantly expanding HR Technology landscape.

Bull Market BS: A Brief Look At HR Technology Today.

With 58% of employers planning to increase their spend on HR and recruiting technologies in the coming year, it seems that the already fierce competition for mind and market share is just heating up – and the stakes are significant in the battle for the $8.5 billion a year it’s estimated employers spend on HR Technology every year.

So too is the potential payout, as VC deal and dollar flow hit record highs in 2015, with a staggering 2.4 billion dollars in new funding flowing into the category across nearly 400 deals. Despite a slowdown in Q1, the market has heated back up and is projected to shatter even last year’s unprecedented frenzy of financing and M&A activity in 2016.

Selling into HR is a lot like robbing banks; turns out these days, that’s where the money is.

quarterly_funding_hr-tech_q116

Of course, these funding figures will inevitably be helped by the whopping $26 billion Microsoft shelled out to acquire LinkedIn in Q3 2016, a valuation that’s about 4x the estimated annual spend for the entire HR Technology market. Of course, that it’s even an HR Technology play in the first place has always been a point of contention.

This explains why instead of paying it forward to the industry responsible for getting them paid out, LinkedIn directly counter-programmed HR Tech with its Talent Connect user conference this year for the first time, meaning that the most valuable entity in the entire segment isn’t only not exhibiting, but positioning itself at an arm’s length away from the hand that feeds it.

Of course, LinkedIn isn’t the only major enterprise technology provider with a competing user conference next week, as Dreamforce kicks off the same day in San Francisco – and while Salesforce isn’t yet an HR Technology company, it’s been kicking around the market for a while now and is widely expected to make some significant HR Tech product announcements at a user conference that makes HR Technology 2016 look a back office backwater by comparison.

Next week’s crowded event calendar reflects the new reality of HR Technology – that the days of point solutions and standalone products is inevitably coming to a close. While we’ve been witnessing the convergence of HR tools and consumer technology for some time, 2016 looks to be shaping up as the tipping point for its inevitable slide to obsolescence.

Convergence Is Coming: Why All Technology Is HR Technology.

attachment-1The convergence is here, and it’s going to kill HR Tech. This isn’t an indictment of this industry, but rather, an affirmation that it’s become so ubiquitous that it’s no longer HR Technology at all. It’s just technology these days, and companies that can’t offer a consumer grade solution will likely have a short shelf life.

Consider this week alone, in which Facebook confirmed the long anticipated launch of Facebook At Work would finally happen next month, Twitter launched Dashboard, a new app aimed at B2B marketers which also features what looks to be that platform’s initial foray into adding employee recognition functionality and Slack announced a “deep product partnership” with Salesforce, enabling both tools to scale their respective solutions at an enterprise level while simultaneously augmenting and extending the utility of these product offerings through integration.

All of these market plays seem to be situated along a product roadmap driving inexorably towards a collision with the biggest brands and most established legacy or on premise providers serving the HR space. Many of these  have long been working on building “integrated talent management solutions” for years now, but most may be too late to save themselves from insolvency on the short slide to obsolescence it appears so many of the major players in the industry seem to be heading.

For now, though, these companies will still be partying like it’s 1999 (the last time most legacy vendors actually released a product update) in Chicago, racing to outspend and outshine the other companies on the trade show floor while seemingly ignoring the much more imminent threat to their very existence.

Of course, that approach is mutual – which is why the biggest HR Technology announcements of next week might not even occur at the HR Technology Conference at all.

And all I can say is, it’s about damn time this space realized that disruption is more than a buzzword or trending topic. For an industry that confuses innovation and imitation – “best practices” are just shit that’s been done before, after all – and thinks mobile and social are feature sets instead of realities .

2016 may well be the high water mark before the dollars and deals disappear for most of this industry forever.

Boom or Bust: What the Future Holds for HR Technology.

publicserviceannouncementThe end of HR Technology as an independent category, fortunately, isn’t necessarily an inevitability – just for the companies who have been around long enough to screw things up so badly in the first place. Hiring isn’t broken, but most of the software and solutions required to do it well sure as hell are.

We still can’t fix employee engagement and can’t shut up about diversity, yet the billions we spend on solving these problems every year has somehow actually made both problems worse, with disengagement and workforce diversity both hitting record lows in 2016.

And don’t even get me started on employer brand or candidate experience, which are really just inbound marketing and UI/UX disguised as distinct concepts for the point of selling solutions to categories that aren’t really problems products can fix in the first place, although your current providers are likely responsible for breaking them to begin with.

That is why this year, we’re look past the biggest booths and flashiest events in Chicago to the emerging companies and killer products that aren’t just great HR Technologies, but great technologies, period.

The Top 10 HR Technologies and Recruiting Tools to Watch in 2016 (and Beyond).

top-10We admit that this is completely subjective and arbitrary, but unlike traditional analyst firms, we own that fact – but the difference between these biz dev plays posing as some sort of legitimate award is that we’ll try to explain our reasons why they’re included.

In no case is the reason for their inclusion because these companies pay Recruiting Daily money for marketing services or equity for advisory work. Hell, in those cases, it’s actually in spite of that fact, mostly.

Similarly, we’re trying not to duplicate any of the companies we’ve previously recognized in years past, including Salesforce for HR, Glassdoor and Oculus, even though those entries remain very much worth watching, although their previous inclusion preempted their addition to this year’s list. If you don’t know, now you know. And apparently our lawyers are happy, too.

Next week, we’ll close out our list of the top 10 Talent Technologies for 2016, which includes some of the most exciting emerging technologies and startup solutions poised to disrupt the HR Technology market and reinvent the HR status quo that aren’t necessarily on every employer’s radar – yet.

We’ve tried to balance these out with some of the bigger players making the biggest impact on HR Technology today, too – although please note that all companies listed are all closely held and VC backed as a baseline for inclusion (and to minimize our liability, naturally).

Please to enjoy.

10. Jobvite.

Jobvitejobvite isn’t the sexiest or most cutting edge ATS, but it’s certainly one of the most reliable and flexible solutions out there capable of serving multinational enterprises and SMBs alike – the product’s scalability, in fact, is one of its primary selling points.

Their executive team, led by CEO Dan Finnegan, is one of the best in the business, and the infusion of fresh blood they’ve brought in after shaking up their product organization represents a commitment to reinventing and reinvigorating a product that’s already pretty good (compared to the competition).

This, unlike the “Frankensuites” being built by competitors, is being done pretty much all organically off of a native code base rather than through acquisitions, which bodes well for its long term sustainability and viability, considering it’s not overly reliant on integrations or third party data to deliver on stuff like CRM and advanced analytics employers in its move up from the mid-market.

This also means that while it might face increased competition from emerging ATS providers like Greenhouse and Lever, it’s proven that not only can it scale, but also that it’s probably not going away anytime soon in an acquisition or other exit event. Not so for the startups (one hopes).

I was fortunate enough to have the chance to get a sneak peek at some of the new features and capabilities Jobvite plans on rolling out to users recently, and while you’re probably surprised by their inclusion on this list, if you think you know Jobvite, think again. Jobvite is built to last, and I have no doubt that it’ll be one of the last pure HR Technology players left standing after convergence with consumer technology finishes playing out.

Hell, they’ve survived downturns before, and that they’re more focused on data privacy than on design and more concerned with data security than social media might not make them the slickest solution, but it probably makes one of the safest bets on the market that doesn’t totally suck.

Which is about all any enterprise software buyer could ask these days, TBH.

9. SnagAJob.

snagWhile most sourcing and recruiting technologies out there are built around exempt roles requiring some sort of specific expertise, industry experience or niche skill-set, there remains a relative paucity of solutions for hourly, high volume and low skilled positions, despite these constituting the majority of hires made by direct employers every year.

This segment has been historically ignored by most emerging HR Technology plays, which is good news for SnagAJob, which has quietly maneuvered its way into the #5 job board in North America by traffic, and the biggest job board in the country in terms of proprietary listings (the top 4 slots are all held by aggregators – including Indeed and SimplyHired, which are now both owned by corporate parent Recruit Inc. at #1 and #4 last month, respectively).

SnagAJob, like the candidates who use it, probably isn’t the most innovative or flashiest option out there, but it delivers as promised for the manifold multi-unit, multi-franchise type employers out there who at any given time have half a million active job postings on SnagAJob, a number that’s trending upwards, contrary to most every other traditional job board out there on the market.

This growth has not only enabled SnagAJob to raise a staggering $100 million in their most recent round, a Series D, back in February, boosting total investment to $141 million, but also to expand its offerings into the HR Technology space by acquiring PeopleMatter, an ATS provider with a largely duplicative client base, in June.

While PeopleMatters is one of the clunkiest and most archaic options on the ATS market, it still beats the hell out of a help wanted sign and printed job applications, and will see significant improvements in features and functionality now that it shares funding and data on over 70 million hourly workers with one of the fastest growing online recruiting plays in the country.

It also enables SnagAJob to diversify their offerings as both an integrated and standalone solution, which helps create a unique value proposition for a very specific, very lucrative and largely ignored segment of the population.

The other good news for Snagajob is that due to its target demographic, an economic downturn or hiring slowdown would probably not represent an adverse impact on overall business. This makes them one of the most valuable properties in the marketplace, and in an enviable position of being poised to be the next Unicorn to emerge from the HR Technology segment (if their valuation hasn’t already put them in this exclusive and elusive club.

8. Portfolium.

portfolium-logoI first ran into Portfolium in April at Collision, a massive emerging technology in New Orleans, where they were chosen as one of three finalists among the 16,000 other startups in the event’s signature competition, proof of my favorite part about this product: it’s simple enough to understand where anyone can get the product and the problem it solves in a 3 minute pitch.

Simply, Portfolium is building an incredibly sophisticated proprietary, fully searchable candidate database with a matching algorithm designed explicitly for college recruiting, and reaches students directly on campus through exclusive partnerships with over 150 Universities.

Through these partnerships, the company offers best-in-class solutions for white-labeling professional networks, digitizing career services centers and automating alumni engagement as free add-ons to their core offering, an expedient way to populate a proprietary, fully searchable database of segmented talent.

These organic solutions are supplemented with integrations with LMS systems like Blackboard and Canvas, social profiles and ATS/HCM providers through an open API. The stack ranked results, of course, are supplemented by data that goes way beyond a resume to uncover candidates that campus recruiting efforts might otherwise have overlooked due to its emphasis on skills and work product instead of employment experience or educational pedigree.

Students can do a better job representing themselves to employers, and employers can start adding sourcing and data methodology to the graduate hiring madness. Talk about a win-win. With enterprise clients like Oracle, Marriott and Qualcomm already on board, and a database of 5 million users and counting, Portfolium seems to have momentum on their side, having completed a successful $5.3 million Series A round in mid-September.

With the market for college recruiting estimated at a whopping $10 billion a year, Portfolium is already stealing major enterprise customers away from the behemoth that is LinkedIn, which seems to have effectively abandoned this market (where it’s been notoriously ineffective) in favor of producing their own career content, effectively leaving that significant source of recruiting spend open for the taking.

TechCrunch, whose coverage of the company referred to Portfolium described them as a “Github” for “employers across a range of industries – not just IT.” While we may have a STEM shortage in college recruiting (which Piazza Careers, which made last year’s list, is hard at work on fixing), for those 95% of us who majored in worthless stuff only to find ourselves deep in student loan debt and with few options, can certainly appreciate.

That’s why most of us became recruiters, after all.

7. InterviewJet.

interviewjetAlmost every entrant in this space, like in so many other industries, aspires to become the “Uber of Talent,” hoping to do for recruiting and retention what Uber did to the taxi industry.

This perpetually pithy product pitch remains more purple squirrel than unicorn largely because companies like Hired and Vettery are spewing venture capital in an attempt to own the entire staffing industry.

InterviewJet, however, seems to recognize the realities of a fragmented and oversaturated staffing and third party solutions space, and that talent acquisition, unlike most other industries, isn’t a winner takes all kind of market.

While Hired, Vettery, RecruitiFi and a handful of other emerging players fight for market share scraps in an attempt to displace or disrupt the staffing industry, InterviewJet seems to be building a business based off of augmenting the existing ecosystem, with fully 40% of their booming client base coming from third party vendors. That represents a pretty damned good proof of concept that InterviewJet works at making placements, TBH.

InterviewJet has a relatively straight forward business model, billing itself as a “members only” platform that’s built on the premise of selectivity over scalability. Instead of try to build up a multi-level marketing scheme disguised as a “recruiting marketplace,” InterviewJet instead delivers a curated list of 10-15 handpicked, high quality candidate directly to members’ inboxes once a week.

There’s no cost to sign up or interview this super slate of highly targeted, highly skilled free agents; once employers are approved as members, all they have to do upon receiving the email is simply clicking on any of the candidates to request an interview. If a candidate accepts that request, InterviewJet then coordinates the calendaring and coordination of those interviews, so hiring managers don’t have to.

Turns out, the key to a better candidate experience is by giving control to the candidates themselves. Employers only have 72 hours to connect with candidates before they’re gone for good. Of course, there’s no obligation to employers – and the good news is if it doesn’t work out within that finite timeframe, there’s always another curated A List waiting in members inboxes the next week.

With over 60% of interview requests by employers accepted, and a nearly perfect placement rate amongst its growing roster of blue chip brands using InterviewJet to drive what can only be described as passive sourcing of active candidates who don’t suck, it’s really like getting the best of both worlds – a retained search firm, but without any upfront costs.

Their pricing model, which eliminates the surprises and variable costs associated with the bullshit “bidding” the competition requires for placing candidates with a flat rate of 15k a placement gives InterviewJet a competitive differentiator that just might be the silver bullet necessary for this product to live up to its potential as a category killer in the future.

No matter what, InterviewJet is already a pretty killer product today.

6. RAI by Hiring Solved.

raiI’m breaking a couple of rules by including this product on here. The first is that we wouldn’t have duplicate entries from last year’s list of top HR Technology products of 2015 (sorry, Textio, Clinch, Rolepoint and Lever). The second is that I wouldn’t feature any companies in whom I had any sort of financial or equity interest.

The thing is, I’d be remiss to put together a list of top technologies to watch without including RAI, Hiring Solved’s most recent release, which the company describes as “the world’s first artificial intelligence assistant for recruiting.” Which kicks ass.

While in the interests of full disclosure, I do serve on their advisory board, the fact is it’s only fitting to break a few rules for a product that’s doing the same thing to the HR Technology space. Plus, if Fast Company felt it warranted coverage, I’m not going to argue.

 

RAI represents a dramatic departure from the core HiringSolved platform, as well as a sneak peek at what’s new and what’s next (and what’s even possible) in recruiting and hiring. The end product speaks for itself more eloquently than I ever could. Which is the entire point of RAI, really.

It’s only fitting that the new corporate overlords over at LinkedIn introduced Cortana integration a few weeks after their old nemeses at HiringSolved launched their own integrated AI solution as a sort of Siri for sourcing and selection. The difference is, HiringSolved’s solution actually work on every operating system, not just Windows 10 (who still uses a PC?), the result of five years of machine learning, an infinite amount of data points and more than three billion resumes and social profiles that the technology uses to inform its AI engine and talent recommendations.

In other words, it’s way too complicated for me to understand how RAI works (it involves “predictive models, neural networks” and similar science stuff), but it does. Assuming Watson delivers as promised, too, he’s already probably a bit worried, even as IBM tries to launch Watson for recruiting. Something tells me it’ll be hard for the company behind Brassring to somehow set the gold standard in this space, even if it can beat Ken Jennings on Jeopardy!

I’ll take Ginny Rommetty’s Golden Parachute for eight figures, Alec. What is shareholder value?

Every company out there is going to be talking about machine learning and AI at HR Tech this year, but the difference is that almost all of those companies will either be misappropriating those terms or else speaking to their future potential instead current product.

RAI is already available in beta, and having seen it in action, I know that they’ve got more than a minimally viable product. They’ve got one that kicks ass, and is only going to get better over the months to come (hence the whole machine learning thing).

Full disclosure: if RAI delivers on its early potential, then it’s got the potential to completely define the direction for a market that mistakes innovation and imitation.

But right now, RAI looks a lot like the real deal. For reals. 

Join us next week as we finish our Top 10 Talent Tools for 2016 Countdown with 5 more Recruiting Tools and HR Technologies you might not have heard of, but every employer and recruiting professional should know when selecting, implementing and optimizing their talent software and systems. Y’all come back now, ya hear?

Editor’s Note: RecruitingDaily was not compensated for this post, and the opinions expressed herein are solely those of the author.

Matt Charney is the Executive Editor for Recruiting Daily. Follow him on Twitter @MattCharney or connect with him on LinkedIn.

DIY Network: The Case For Building Your Own Sourcing Tool

diyI love a good throwback Thursday post. Who doesn’t love seeing an adorable picture of our younger, happier, care-free self? As a veteran, I also always love to see the old military photos, too. Finding out that someone else in recruiting is a soldier makes me proud and feel like I’m getting to know them even better. Throwback Thursday thrives on that feeling –  deep down, it helps all of us feel like we’re getting to know each other better. We’re vulnerable and probably a little vain.

Back in the day, we actually got to know each other by – well, meeting? Talking? Pulling out all the old photo albums. Now, when we find a funny or adorable old photo of ourselves,we snag a photo on our phone instead of stealing it from an album. I get it, and I’ve posted a ton of my own old school photos. But every once in awhile, I can’t find that one picture I really want to show my wife or friends.

Then I’m that guy –  sitting at the table with my head down, scrolling through my photos, photos I’m tagged in and other people’s posts. I just wish it was as easy as grandma’s house – just picking the album you recognize. I hate to say this outloud but, paper is better than digital in that moment. It feels weird to actually prefer the old school but I guess I favor the fundamentals.

Sourcing Tools Come and Go

Have you ever taken a look at the Dead Pool  (thanks Aaron Lintz for this link)? You’d be surprised how many recruiting technologies are lying in this graveyard. They all promised to be the next big thing, the silver bullet, the cure to your recruiting woes. It only leads you to the common conclusion that we all have eventually: there is no silver bullet in recruiting.

If you are anything like me, I happen to love tools. I have tried and use anything ranging from niche websites, bookmarklets, chrome extensions, and even full installable programs to help me automate my sourcing. But we have to realize that tools are like tides; they come and go. And sometimes, it’s even better to just build your own. 

Why not? You don’t need any programming skills – just a little ingenuity, time to test, and some sourcing know-how to get exactly what you want. It’s 2016 and yes, we I’m about to bring up Boolean. I’ve heard the critics who said boolean would die a painful death, but look. As tools and extensions get bought, sued into oblivion, or join the Dead Pool, Boolean still swoops in to save the day. Rather than relying on one tool and potentially losing access, invest a little time to build your own. 

Anyone can make their tool customized to them. A few of the advantages include:

  • It’s yours and customized to how you search/source
  • Adaptable to changes on Google
  • Store results, search data, and research
  • Use it for reporting/CRM
  • My favorite reason: It’s free

DIY: How To Build Your Own Sourcing Tool

Look at the string below. What emotions does it invoke in you? Fear? Dread? I look at a string like this and my hands start cramping up thinking of having to type that over and over again.

site:linkedin.com/in -inur:dir -intitle:profiles (java OR j2ee) angular “Buffalo/Niagara, New York Area”

There had to be another way. I originally turned to tools like RecruitEm and SourceHub (by far the best one on the market) but I found that sometimes, it didn’t include what I wanted or it included too much and I had to edit the search anyway.

Deep down, I have a bit of disdain for these off the shelf Boolean generation tools. They’re trying to take the critical thinking and research piece out of the recruitment process which is critical for anyone and everyone. I mean, if you’re thinking “Why research the difference between javascript and java when the tool will figure it out for me?” – you’ve got recruiting all wrong. I actually had a new recruiter ask me that in training and had to explain that at some point, you’ll have to actually talk to these prospective candidates. You might want to know what you’re talking about and have an inkling of knowledge to fuel a conversation. I’m not saying you have to be an expert, but at least have a clue. I digress.

So late one night, I decided to try and figure out how to work smarter and not harder. How can I not type as many boolean strings, repeat them for any role I work, and scale it? Enter the excel spreadsheet.

At the time, I was using excel to house data like many of us have (and still are), but I never experimented with data manipulation. Here is why I built my own vs buying a new sourcing tool:

  • You can run searches directly from your spreadsheet
  • No Boolean formatting issues
  • Formulas can reduce typing
  • It won’t get bought out
  • I can add sources that I use regularly

Here is what you’ll need:

  • Two excel formulas: CONCATENATE and HYPERLINK
  • Boolean knowledge
  • A website of interest
  • Notepad or a program to temporarily hold text with no formatting (not Microsoft Word)
  • Small amounts of patience and creativity

To see the step by step instructions in a downloadable PDF, click here.

Arron DanielsAbout The Author: Arron Daniels is a sourcing geek and Senior Recruiting Sourcer for H-E-B. Google Custom Search Engines, boolean string slinging, and scouring the web is just another day at the office for his talent identification process. He’s a heavy user and sourcer of social media and loves the thrill of the hunt.

Body Movin’: Why Talent Mobility is King of Retention

Talent mobility is your recruiting and HR team’s power move. Do you know how to implement it in a scalable, sustainable way? If not, watch this webinar.

Job security in candidate terms can often translate into feeling stuck.  Stuck doing the same work, ever day – week in and week out. While the wavering economy has injected some satisfaction into that “stuck” feeling. For most of your top talent that isn’t persuasive enough to stay. However, we have a power move in our pocket that most companies tend to under-utilize: talent mobility.

We have the option of shifting great talent into other roles to let them explore their passions. They develop within our business rather than letting them run off to a competitor. And we need to use it.

If you’ve built a scalable talent mobility model, you know it’s not as simple as shifting someone who excels in marketing to help the sales team. It’s about adopting a talent model that supports this upward mobility for the good of the company and leveraging skills while at the same time taking into account organizational needs.

When talent mobility succeeds, it can help increase retention rates while increasing employee engagement among a host of other positive benefits. That’s a win-win.

This webinar will show you how you can do exactly that, setting talent mobility as the foundation of your best hiring practices and providing actionable takeaways to bring back to your own team.

You’ll Learn:

  • How to define talent mobility in the context of your organization
  • Why an internal practice should matter deeply to recruiting leaders
  • An overview of some of the best companies are making use of the practice

 

Here’s Why Snapchat’s Spectacles Should Be Considered a Serious Recruiting Tool

sticker220x200-pad220x200ffffff-u1If you’ve been avoiding Snapchat, whether personally or professionally, it’s time to start paying attention. Aside from the fact that the mobile phenomenon enjoys 100 million users daily, and that those users watch 10 billion videos each day, the company is growing up.

Valued at $18 billion, the company recently changed its name to Snap and announced the launch of a serious product under the guise of fun, Spectacles (video). Spectacles are sunglasses with an integrated video camera that makes it easy to create what the company calls Memories. They’ll cost $129.99.

Unlike the much maligned and so-far failed experiment Google Glass, Spectacles look to be fun, feature focused and, maybe most importantly, not-so-creepy. This is in contrast to Glass, which turned up the douchebag factor to eleven, making wearers look like cyborgs instead hipsters.

“I think Snapchat is pushing the edges of what the camera is,” said Josh Elman, partner at venture capital firm Greylock Partners. “I think their brand is so strong with people in their early 20s that they might sell a lot more of these than anybody is predicting. … They’re positioning it as this fun toy for people to engage with, not something that you need to think about as your next big technology investment.”

Wait, you thought Snapchat was a way for kids to sext each other? OK, it still can be that, but the new homepage shares a different vision. “Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate.”

What’s this got to do with recruiting?

The importance of employer branding has been trending for years, and the internet and video has driven a lot of it. Display ads in the newspaper begat pretty JPEGs online begat HD videos on social media, mobile devices and everywhere else. Throw in the fact that Glassdoor has put the employer brand into the hands of employees, and you have a potent combination.

snap-snapchat-spectaclesSnap Spectacles stand right at the vortex of these two trends.

Companies are already utilizing social media and online video to recruit. Their employees have been comfortable using these tools to create content for years. Until now, combining the two wasn’t really an option. Rare is the company that would give a sales person or accountant or PHP developer access to the company Facebook account, even though content from the ground troops would be the most authentic.

Employers looking to connect with millennials should look at Spectacles as a tremendous opportunity to put employer branding in the hands of their employees instead of their ad agency or marketing department. Imagine a retailer giving Spectacles to employees for a day to create point-of-view insights into working there. Imagine a hospital doing the same, or Old Navy or Disney World or United Airlines.

The potential to create a unique employer brand experience and cut through the clutter of current strategies is game changing. Take the tens of thousands you’d spend on the pros to control the message on your corporate career center and send Spectacles to your corporate locations and let your employees take things from there. They’re the messengers, as it should be.

And this becomes your bridge to virtual and augmented reality, where candidates actually start to feel what it’s like to work for your company.

“The product records circular video with a 115-degree field of view and sends snaps to the mobile phone app to be viewed. Because of the circular way video is captured, Spectacles could one day be the preferred way to play back Snaps, paving the way for virtual and augmented reality in the future,” said Sophia Dominguez in a recent interview. She’s CEO and co-founder at SVRF, a search and discovery engine for virtual reality content.

To date, very few employers are even talking about recruiting with Snapchat, let alone doing it. That’s no surprise, especially considering the fact that commercial use is in its early days. However, Snapchat Snap is getting serious. Similarly to Facebook 5 years ago, they’re introducing new ways for users to create content, and thus creating new marketing opportunities.

If marketing and recruiting are synonymous, then Snap needs to be on your radar. And Spectacles are very intriguing medium to build your case to the 100 million users that you are an employer-of-choice.

About the Author

joel-cheesman-headshotJoel Cheesman has over 20 years experience in the online recruitment space. He worked for both international and local job boards in the late ‘90s and early ‘00s. In 2005, Cheesman founded HRSEO, a search engine marketing company for HR, as well as launching an award-winning industry blog called Cheezhead.

He has been featured in Fast Company and US News and World Report. He sold his company in 2009 to Jobing.com. He was employed by EmployeeScreenIQ, a background check company. He is the founder of Ratedly, an iOS app that monitors anonymous employee reviews. He is the father of two children and lives in Indianapolis. Yes, he’s on Twitter and LinkedIn. You can hire me too.

Little Secrets: Salary and the Impact of Things Left Unsaid

When Massachusetts enacted their law prohibiting employers from asking for or requiring the salary history of a candidate, there was a great deal of consternation. Even though the law does not take effect until July 2018, the immediate buzz is loud. Many recruiters are panicking in fear that this legislation may well catch on and become the proverbial law of the land. You can count me among those that find this incredibly disturbing.

This week, an indistinguishable media conglomerate published an article that says there will be a bill introduced in Congress to enact this law across the United States. The aim of this bill is to (allegedly) reduce pay gaps for women and minorities, who have been most egregiously impacted by predatory hiring practices over the years. While the protection of these affected groups is long overdue, one has to wonder if this will be:

  1. Another bill – and eventually law – with no teeth or
  2. A vehicle to get some other sneaky rider into a bill that would otherwise not pass.

Dirty Little Secrets and #CandE

At a macro level, this is a great move for equal rights and ensuring that glass ceilings are (rightfully) shattered once and for all. You don’t have to be a card carrying feminist to know what is inherently right, but you do need to have a modicum of common sense. And laws that support this can’t be a bad thing…at a macro level. But what about the micro view of this, and its effect on what has dominated the conversation in this industry for at least the last 5 years?

You guessed it: candidate experience.

For years we’ve been talking about honesty, transparency and customization when interacting with candidates of all races, sexes, shapes and sizes. Now, with a potential law on the books that basically forbids that same honesty and transparency we’ve been clamoring for, we’re going to just toss this with the baby and the bath water?

Seriously? Instead of furthering candidate trust and experience, by having candid conversations about things that matter – like salary and feeding your brood – we’re going to start playing blind man’s bluff? In what way is that an improvement over today’s current state of affairs?

As it relates to the candidate experience, there are a variety of items recruiters need to consider. They need to know they can afford the candidate. Why would you drag them through the entire process and not be able to meet their expectations down the road, only to have them look at the offer and say “what the hell is this salary?”

And I hear the pundits now…”oh you can ask for a range”.  Riiight. You and I know exactly how that ends. “I’m negotiable”. Or maybe “market competitive is fine”. Tell me again how this is better than saying: “Can you share with me what your compensation package looks like today, and what you’re seeking for going forward?” It’s not.

You Don’t Know Me: Reality and Salary Revelations

I know there are bad apples and hucksters out there in the recruiting field, just as there are in the financial industry (and every other one, for that matter). But I don’t see any new laws being passed to ensure that Wells Fargo doesn’t create 20,000 more fake accounts to hit their sales goals. Instead, they get to suffer the indignity of having to eat their quotas for the year, and then it’s back to business as usual. And surely as the sun will rise, some recruiters want to get people for as cheap as possible.

But let’s look deeper at that and break it down by types of recruiters for the sake of argument. Executive recruiters and direct placement firms naturally want their candidate to get the highest salary possible, regardless of gender or color, as this mathematically translates into a more lucrative fee. Contingent recruiters might find that they live in a grayer area, because bill rates are generally set by the client, so paying a candidate more money on a firm bill rate means less spread for them, and in turn a smaller commission.

But what about the corporate recruiter? Corporate recruiting directives can certainly go either way. Scenarios exist where recruiters are instructed to seek out and hire talent for as cheap as they can. This isn’t a fallacy folks, this happens. Spend 10 minutes looking at job descriptions where they are clearly trying to cram 3 jobs into the price of one.

In the corporate recruiting world, you’re not in it only for yourself and to line your pockets (not that there is anything wrong with that – #capitalism), but rather you represent your company, and will likely need to work with or hire for this candidate one day. Doing right by them is in your future self’s best interest. Corporate recruiters have ample amounts of market data available at their fingertips, and at the outset of a recruiting effort one can assess the data and progress to ensure that they are in the right ballpark for salary. This takes into account the demand for the skill set, the geographic location and the level in the organization.

We’re not guessing here. We’re also not arbitrarily saying, “well Sally is good, but she’s not 100k good. But this John guy, he’s a 125k without a doubt!” I’d fire any recruiter I knew operating like this, and I assume most of you would too. Recruiters, especially those in hyper-competitive industries, want to find out the whole package, including all the perks and pluses that someone might be getting, so that they can see how they stack up. If you can’t ask that, you are playing blind.

For example – if after a company can offer a large bonus, a clear growth path, and a few other life-balancing benefits (but not a massive salary increase), these may be worth someone making the decision to come work with them. This is a business and any leg up on the competition is helpful. After all, that’s our job – to find people, information and hire the best people we can. And why wouldn’t you want to pay them as well as you are able to? Why give them a reason to start looking in 6 months? I don’t know, maybe it’s me, but I was trained to look out for both sides – the candidate and the company.

Open Secrets

I don’t have the resolution here today, though I wish I did. But, I genuinely trust (hope?) that there will be a solution that doesn’t handcuff either side. Perhaps the answer is not further handicapping an already unstable process that is historically laden with mistrust on both ends. There is a tightrope to walk in recruiting, where we as professionals need to be cost efficient AND attract qualified talent and salary is a key tool.

Maybe, just maybe, it would be prudent to invest in better trained and equipped recruiters, those who can balance the legal as well as the interpersonal aspects. And friends, a high level of integrity and a commitment to ongoing professional self-education know no gender or color bias.

Writer’s Note: I understand that what I am about to talk about it going to rub some people the wrong way. Before you fire up your Keyboard of Vengeance, know that I am IN NO WAY denying that this a good thing for the demographic populous that it is intended for. I believe we have a long, long way to go in increasing racial and gender equity. But there are other factors at play. That’s just the plain truth.

unnamed (11)About the Author: Pete Radloff has 15 years of recruiting experience in both agency and corporate environments, and has worked with such companies as Comscore, exaqueo, National Public Radio and Living Social.

With experience and expertise in using technology and social media to enhance the candidate experience and promote strong employer brands, Pete also serves as lead consultant for exaqueo, a workforce consulting firm.

An active member of the Washington area recruiting community, Pete is currently a VP and sits on the Board of Directors of RecruitDC.

Follow Pete on Twitter @PJRadloff or connect with him on LinkedIn, or at his blog, RecruitingIn3D.

Sourcing Tech Talent Panel

Learn what you can do today to set yourself apart from the competition when it comes to sourcing tech talent with the help of other tech recruiters.

It doesn’t get much more competitive than tech talent. There’s more companies hiring than ever before and setting yourself apart from the competition isn’t easy. You’re literally one in a thousand, if not a million, when it comes to messages. What can you start doing today to set yourself apart from the competition? What are other tech recruiters doing?

Language is constantly changing; the world we live in demands consistently finding new ways to define the previously undefinable, describe the indescribable (or inconceivable) and reflect our ever evolving society.

Take the term “human resources,” which first appearedin 1958; even that inescapable and omnipresent phrase “big data” only showed up in print for the first time in 2001.  How can you implement this knowledge into your recruiting efforts?

You don’t need to attend a conference to find out.  This is a free webinar because…we love you.

We’ve gathered a panel of practitioners ready to share their secret sauce for sourcing and recruiting shallow and competitive talent pools in this webinar, thanks to our sponsor HackerRank.

You’ll learn:

  • Their best sourcing hacks for tech talent
  • Extensions and sourcing tools for finding candidate’s information
  • How to capture attention from tech candidates
  • And more!

This Startup Just Raised $8.5 Million to Advance the Education of Your Employees

Things are moving pretty fast. In the workplace, anything that can be automated is being automated. Robots are taking over. Artificial intelligence promises to make us all obsolete replace countless corporate functions.

Guild Education The result: Many workers are falling behind.

While most folks are dreading this future, Guild Education embraces it. That’s because the startup out of Colorado takes advantage of this trend by providing advanced education opportunities to employees of member companies.

By supporting the goals and aspirations of employees to achieve a higher level of education or complete a degree, Guild Education hopes to help companies more easily funnel employees who no longer fill a need into skills and knowledge that do. History teaches us evolution sometimes closes doors, but adaptation promises to open new ones. In a knowledge-based world, survival is achieved with brain power.

Investors are listening. The company just raised $8.5 million in Series A funding led by Redpoint, with participation from Social Capital and seed backers Harrison Metal, Cowboy Ventures, and investor and Stanford lecturer Fern Mandelbaum.“It’s no surprise that education is the fastest growing corporate benefit program in the U.S.,” said investor Scott Raney of Redpoint Ventures in a  recent interview.

Guild Education
Guild Education Employees

How does it work?

Guild Education partners with a small group of relatively obscure colleges, such as Bellevue University, Brandman University and Colorado State, which is the most recognizable by far. These relationships translate into discounts for Guild Education, who essentially becomes a reseller of education. Companies pay full price and Guild Education pockets the difference.

Guild Education counts Chipotle as a client and says on its site that Chipotle employees are eligible for up to $5,250 in tuition reimbursement, covering up to 90% of tuition, books and fees and may make employees eligible for up to $5,815 in federal financial aid. Chipotle claims its employees can pay as little as $250 per year to go to college.

Another obvious benefit of offering cheap college degrees is recruiting and retention. Similarly to how health benefits draw more candidates to Starbucks, the opportunity for a degree does similarly. In fact, education as a benefit is the fastest growing strategic recruitment tool for the Fortune 1000.

The site quotes 80 percent annual retention rates for employees utilizing tuition assistance and a 15 percent month over month increase in applicants for employers who offer strategic tuition assistance programs.

Providing better educated employees at a discount, more resumes in recruiting and more loyalty with current staff sounds like a winner, which means Guild Education has competition. Already in the fray are universities that offer online courses directly, as well as companies like Udacity, which offer “nano degrees” for people to learn specific skills like programming for Android, as opposed to getting a full-fledged degree.

The company doesn’t publish pricing, which is custom, based on the specific needs and volume of a customer. Classes are offered at discounts up to 20 percent to employees.

About the Author

joel-cheesman-headshotJoel Cheesman has over 20 years experience in the online recruitment space. He worked for both international and local job boards in the late ‘90s and early ‘00s. In 2005, Cheesman founded HRSEO, a search engine marketing company for HR, as well as launching an award-winning industry blog called Cheezhead.

He has been featured in Fast Company and US News and World Report. He sold his company in 2009 to Jobing.com. He was employed by EmployeeScreenIQ, a background check company. He is the founder of Ratedly, an iOS app that monitors anonymous employee reviews. He is the father of two children and lives in Indianapolis. Yes, he’s on Twitter and LinkedIn.

Bulk Buying and the Candidate Journey

From samples to search and selection, bulk buying has a lot of hidden lessons and metaphors for recruiting and the candidate journey.

employee of the monthBuying in bulk just makes sense. You have what you need, when you need it, without the hassle of running to the store in the middle of the night. The midnight trip just delays the inevitable – yet another run because the kids have eaten all of the (fill in the snack) again. With a house full of active kids, it’s a never ending cycle to replace everything from toilet paper to cereal and logistically, a grocery store just won’t do.

I’m not a huge fan of shopping in the first place. Add multiple trips a week? We’re going into deal breaker zone. From the second you’re finally in a parking spot after hovering and playing speed racer just to get settled, to constantly getting stuck behind the slowest people who somehow find the middle of every aisle I need to go through – it’s not my idea of fun.

What frustrates me most is when a product has been moved and I have to search all over the store for the new location. I just don’t get why the tortillas were moved from the Mexican foods section to the bread aisle or why my local store insists on changing the entire layout at least twice a year.

The worst is when a product is discontinued without warning and I can’t find anyone in the store to answer my questions or help me find what I need. In that situation I’m forced to either hunt or abandon my purchase.

Cleanup On Aisle 7: Candidate Journey Mishaps

compliments Unfortunately, your prospective candidates are going through this same journey when searching for a job. In fact, it’s probably worse because it’s not as simple as picking another brand or yet another trip to the grocery store. We’re talking about their livelihood.

This is where recruiting meets customer service – a key intersection of successful recruiting pros. I know I’m pointing out the obvious when I say this, but we have to start treating candidates like customers. The horror stories I hear about recruiters making themselves impossible to reach or simply ignoring candidates, I cringe. No wonder we lose them.

But to me, I wonder why. We know today’s digital candidate wants to be treated like a consumer of your brand. There are literally thousands of articles on the topic. It’s obvious that the more you personalize and provide a tailored experience, the more compelled a candidate is to stay invested in your organization. These customizations are an added efficiency to a candidate’s consideration path, and helping improve this path will lead to a decrease in unqualified or non-fit candidates and an increase in qualified informed candidates. So why aren’t we making the changes?

Free Samples: Time’s A Wastin’

Probably because we don’t know where to start. Start simple: time. Time is precious – we all know this. That’s why we shop in bulk in the first place. The last thing we want to do is extend our day by an hour to run errands. But when I do, I know what I want. The quicker I find my items and get through checkout, the happier I am.

The same applies for your candidates. They want to quickly find what they are looking for – jobs and related content. Remember, one extra click can cost you the ideal candidate, so make sure your candidate journey is streamlined. Don’t make candidates search for your job listing and careers content.

Test for yourself just how time intensive your apply is – and not just the actual application. Look at the social assets, your career site and, of course, your ATS from their perspective. Is it what you thought? How many hoops are you making them jump through to find your job and careers content? Most importantly, what’s missing or is in the wrong place (like those damn tortillas)?

Ingredient Hunt: Finding Job Content

employee of the monthGrocery stores are constantly changing what they offer, which drives me nuts, but that’s because they’re trying to sell us what’s relevant – not just what’s out there. No store can hold everything you could possibly want, but they surely want to try. And when I say everything, I mean it. There are wholesalers who sell caskets. While it’s nice that they have this offering, it’s not relevant to me as a living breathing person who just wants 48 rolls of TP.

The same applies to your jobs content. Your content needs to be relevant to the particular candidate, showcase your brand experience, and help them with his or her consideration process to apply for your job. The more they can relate to a job,  the better. Don’t just have content in place because there’s a gap in the template.

The best way to do that? Show someone who’s doing the job. Personalize the experience per role as much as you can and offer the key value proposition for that candidate in terms they understand, not marketing speak. Think about it – how much would you love if your store put all the items you normally buy in one aisle? You know who your jobs-seekers are. The more tailored your content and experience the better engagement, consideration and conversion.

Action Item: Search!

employee of the month gunThere is no thrill in the hunt when you’re a job seeker desperately trying to find your next career, just like there’s no thrill when your wife is pregnant and you can’t find that one kind of ice cream she specifically requested.

It’s important that they can quickly search your job database and refine their search with ease. It’s also critical that they can see hyper-local data about who in their network works at your organization. Data and connections are persuasive. Simple IP detection can fix so many irrelevance issues and provide a high touch experience.

Then, help them make a decision on if they want to apply (or not). From time to time a new product will catch my eye, either because of flashy packaging or – more likely – taste-testing from the sample counter. These help influence my decision to buy a product and your candidate has a similar consideration set in his or her application process. When they are ready to apply, will their experience afford them all the information they need in order to pull the trigger and apply?

 

Brian Di BartolomeoAbout The Author: Brian Di Bartolomeo is the Regional Vice President of Client Strategy for TMP Worldwide Chicago-Midwest. Brian collaborates with leading organizations on their employment brand, attracting qualified candidates, and providing thought leadership on their overall talent acquisition strategy.

Brian’s expertise focuses on the candidate experience, providing ongoing engagement for improved experience, and leveraging SAAS based technology to drive overall efficiencies across the digital landscape.

Prior to joining TMP Worldwide Brian held leadership positions at startups and Fortune 1000 companies including:
·         General Manager of Findly’s strategic accounts program. In this role he focused on an improved candidate experience for the top tier of clients within Findly’s portfolio.

·         Director of Talent Intelligence and Consulting at CareerBuilder – a global leader in human capital solutions. Brian managed talent intelligence analytics related to human capital metrics for pre-employment studies and recruitment strategy recommendations.

·         Senior Project Director for Lightspeed Research – The Foresight Group, a global leader in Employee Engagement Survey and Organizational Effectiveness Assessments, Brian was responsible for leading and managing the strategic and tactical aspects of Fortune 500 key clients and their associated global employee survey and leadership development projects.
For the past 20 years, Di Bartolomeo has specialized in building strategic relationships in diverse settings and industries for Fortune 500 companies using expertise in marketing, survey program design, team leadership, project management, contract negotiation and client retention.

An industrial organizational psychologist, Di Bartolomeo has an outstanding reputation for developing, implementing, and maintaining sound measurable business practices and effective communication skills with clients, and leadership skills with internal teams.

What Not To Wear: 5 Reasons Recruiting Advice Sucks

This list is for all the writers, mansplainers, recruiters, and nosy busy-bodies who try togive recruiting advice after making 2 placements.

yoga pantsAt least a few times a week a friend or colleague shares the latest in internet recruiting advice. Today my good buddy Rob tagged me in a post cautioning women against wearing yoga pants to the office. The author (Business Developer. Recruiter. Blogger.) listed five reasons not to wear everyone’s favorite loungewear to work. His reasons included health issues (vaginitis and yeast infections!) as well as “excessive emphasis on your body”.

In addition, he states with no reservation “you will have difficulty performing your job well”. His words. NOT MINE. I will literally not be as effective at my job if I wear stretchy, comfy pants.

Well there are two reasons, of course. One, I won’t take myself seriously. Secondly, I will have a hard time “differentiating work time and play time in my mind”. I don’t know if I should laugh or cry.

men and womenI am 42 years old, have been picking my own clothes as long as I can remember and I have a recruiter who has been in the industry the same amount of time it takes to make a baby telling me how to dress.

He has more experience running a froyo shop than he does helping people find work, but is going to tell me not only what not to wear but dare to imply how I’ll be received?

Let me tell you a little something about my office. I work in tech. The uniform of choice amongst my clients and new hires is Star Wars t-shirts and flip flops. Sometimes I dress up, sometimes I dress down.

They don’t seem to notice one way or another because they have that thing called work to worry about. On top of that, I work from home a few days a week – my other office is a quiet little nook next to my kitchen. I have spent entire days sourcing in my bathrobe, and find they are often the days I get the most shit done.

 

Differentiating Disaster: Crap Content

stupid peopleBut I digress. I promised you a 5 point list (which everyone knows is blogging click bait gold) so here we go.

This list is for all the writers, mansplainers, bloggers, recruiters, and nosy busy-bodies who try to tell me how to live my life. I’m looking at you, school bus stop mom.

 

Reason #1 – You speak in broad, offensive terms which (intentionally or not) comes across as extremely arrogant.

My biggest beef with recruiting articles like this is they paint with ridiculously large brushes. YOU – the general “you”, anyone reading, audience at large, should not do this or that thing because THEY, the general “they”, bosses and public and whatnot, will react in a certain way.

I wrote about this previously in regards to engagement rings and here we go again – same bias, different author.

Just because a handful of people agree with you doesn’t make you any less offensive to most of us. Question – is it actually a reasonable stance to say “this giant group of people should not do this thing because this other giant group of people will react in this specific way”? That’s reasonable? Really? Because you just did that.

What if I were to say something like this – “People shouldn’t have visible tattoos. If you have tattoos that can be seen, co-workers and customers will be afraid of you and think you’re a criminal. Any time you go to your workplace, you should absolutely cover up your tattoos, because you’ll be a better employee if you’re not showing your ink. Especially men.”

Sounds CRAZY, right? Well, put yoga pants or engagement rings in place of tattoos and that’s essentially what we’re being told. I can’t take that, or you, seriously.

 

Reason #2 – You do not possess the experience, knowledge, or skills to “teach” me anything.

I’ve made tiny humans in less time than yoga pants guy has been in the industry. This isn’t JUST about one blogger or one recruiting advice article. It seems a lot of junior folks think once they’ve made a placement or two they are now recruiting experts and write accordingly. If there’s one thing I’ve learned in damn near two decades of recruiting is that every day I find out just how much I don’t know.

The only thing I manage to pick up from nonsense like this is gratitude that the internet wasn’t around when I was a baby recruiter and that most of my mistakes were made in front of very small and forgiving audiences. This is not to say that junior recruiters or entry level candidates, and yes even Millennials, don’t have valuable things to say.

Of course they do. Just don’t name yourself master of the universe if you can barely find your way around the block.

 

Reason #3 – You mansplain.

I rarely wave the feminist flag, but lately it seems that a lot of this shitty advice is coming from fellas trying to teach the “lesser sex” a thing or two. Do I really need a man to tell me to keep in mind my risk of vaginitis when considering what I’m going to wear for the next 12 hours?

How do you type that without punching yourself in the face repeatedly?

Take for instance the scantily clad, hot young thing featured in the article. She’s a beautiful girl who is clearly rocking those yoga pants. But what EXACTLY is the message we’re trying to send when we use graphics like this? Sex sells, so a cutie showing her belly button and backside gets more clicks? 

Editor’s Note: During the writing of this post the picture was changed to a man in yoga pants. Nice try, son. Screenshots are forever.

 

Reason #4 – You’re giving recruiting a bad name.

This one is for the recruiters and career coaches specifically. I love recruiting. I absolutely freaking love my job and can’t believe how much they pay me to talk to people and make connections all day. It’s not always glamorous or easy, but I really do love it. When you masquerade as a recruiter and spread this nonsense everywhere, you make us all look bad.

If you’re writing drivel like this, I under no circumstances can imagine a situation in which I would take your advice. I certainly don’t want my candidates or clients to think it’s a good example of how we all think.

 

Reason #5 – You are quite simply not helping.

Here’s the thing – if you know me even a little, you know my mantra is “assume good intent”. I’m trying so hard.

I want to believe that these recruiting advice articles are written from a place of wanting to help. I hope you genuinely want to help. But I’m not sure. I’m afraid there’s some part of you deep down that is so drunk on your own Kool-Aid you think you’re God’s gift to job seekers.

You’re not. Neither am I. At best we’re just people who maybe know a little more about job seeking than the average person, but even then we have to temper our advice with logic and more than a little bit of wiggle room.

Those of us who decide to put our random thoughts out in the bloggerverse must understand that our words will get a reaction. Sometimes positive, often times very negative.

I know in writing this I’m going to piss a bunch of people off and probably spending a fair amount of time defending my choice of words, let alone my perspective. I’m happy to engage in that discussion, and will apologize (and maybe even change my mind!) if I’m wrong.

What I won’t do, is edit on the fly and try to walk back anything I’ve said without understanding and owning it. My writing is out there, in all it’s messy glory, just waiting to be picked apart, misunderstood, and mercilessly mocked.

Bring it.

 

About the Author

amy alaAmy Miller is a staffing consultant & talent sourcer for Microsoft, where she supports the hardware division as a member of Microsoft’s in-house talent acquisition team.

Amy has over a decade of recruiting experience, starting her career in agency recruiting running a desk for companies like Spherion, Act One and the Lucas Group before making the move in-house, where she has held strategic talent roles for the State of Washington’s WorkSource employment program and Zones, an IT product and services hub.

Amy is also a featured blogger on RecruitingBlogs.com and is a member of RecruitingBlogs’ Editorial Advisory Board.  Follow Amy on Twitter @AlaRecruiter or connect with her on LinkedIn.

GetBadges Hopes to Get Those Corporate Competitive Juices Flowing

GetBadgesUsing badges to encourage competition and progress is nothing new. Whether we’re talking the military, the Girl Scouts or Foursquare, simply rewarding achievement with some sort of visual does wonders. Humans, it turns out, are a competitive lot.

So, it’s no surprise to see badges making their way into the workplace with the goal of increasing competition, and thus, productivity. And that’s where GetBadges hopes to carve out a niche.

Co-founded by Polish entrepreneurs Justyna Wojtczak and Krzysztof Hasiński, GetBadges promises to “easily create competitive games integrated with your project management and developer tools.” Last year, the company raised a seed round of 35 000 EUR from Polish venture capital group SpeedUp. Now they are preparing for the next round of financing to bring the business to America, Australia and western Europe.

GetBadges Badges
Badge Example

The software’s integration component will be key to its success. That is, GetBadges uses project management and software developer tools companies are already using. If they were a standalone product, by contrast, penetrating corporate infrastructure would be significantly tougher.

By plugging into popular software solutions like Trello, Github, Slack and others, GetBadges is able to make its value proposition that much stronger. The application allows developers to earn points for things like fixing bugs, releasing software updates and writing code.

Employers get more productive workers. Workers feel rewarded for the accomplishments they’ve made. In the process, top performers get to feel superior over others, assuming they’re into that sort of thing.

“The possibility of earning something through completion of a task is a powerful force in almost all of human experience,” wrote Robert Cordray of IT Business. “From early ages, children are taught that doing the right thing will lead to a reward. This remains true in the workplace, where employees will often work many extra hours, produce elaborate projects, or even volunteer for additional work if they believe there is a reward waiting for them.”

GetBadges also hopes to tackle the problem of disengagement in the workplace.

Justyna Wojtczak
Cofounder Justyna Wojtczak

“Giving feedback is not a part of the culture for most of the companies, which leads to disengagement among developers,” said Wojtcza in a recent interview. “Even those who are passionate about programming need to be acknowledged. Those who want to learn and improve themselves move on, the rest stay while their skills slowly become irrelevant or obsolete.”

The site’s homepage highlights happy customers. “After using GetBadges for the past year, developers have been working a bit harder to get more badges and are also having fun in the process,” said GetBadges client Arvin Varadharajalu, Senior Developer at Mpire Media.

Price ranges from $56-per-month to $200-per-month.

About the Author

joel-cheesman-headshotJoel Cheesman has over 20 years experience in the online recruitment space. He worked for both international and local job boards in the late ‘90s and early ‘00s. In 2005, Cheesman founded HRSEO, a search engine marketing company for HR, as well as launching an award-winning industry blog called Cheezhead.

He has been featured in Fast Company and US News and World Report. He sold his company in 2009 to Jobing.com. He was employed by EmployeeScreenIQ, a background check company. He is the founder of Ratedly, an iOS app that monitors anonymous employee reviews. He is the father of two children and lives in Indianapolis. Yes, he’s on Twitter and LinkedIn.

We Are The World: Why It’ll Cost You To Ignore Diversity

Diversity quotas are impacting the bottom line for ad agencies, forcing them to start hiring people who look more like their customer than colleagues.

‘It’s sad it’s come to this’ read headlines last week as an agency CMO confessed his reality post new diversity quotas that are starting to impact their bottom line. Companies like HP and General Mills have now made gender and racial equity a requirement for the advertising and marketing agencies they do businesses with, and they’re just the beginning. These aren’t companies that make business decisions lightly and it’s clear that this mandate reflects a significant strategic shift, one likely to be emulated by other big brands.

As HP’s Chief Marketing Officer Antonio Lucio put it, “We are about reinventing marketing and to do this we actually have to have a better representation of our customer base,” which Lucio points out is more than half female. Given that women drive 70-80% of all consumer purchasing, this seems like a pretty sound strategy for almost any type of company, though. General Mills executives also cited a desire for the people who create their advertising to be more reflective of the people who consume their products. A quick look at the company’s more than 100 brands distributed in as many countries gives a sense of how high that bar is being set.

Moves like this send a clear signal to the marketing and advertising sector that, if they want to play in the big leagues, they need to staff in a way that better reflects the audiences their clients are targeting. It’s no surprise that customer-facing areas like this are on the forefront of change yet it stands to reason that the real responsibility falls on recruiting and HR.

Perhaps no example is more glaring (or galling) than that of the tech sector. It’s probably no surprise to you to hear Silicon Valley’s name mentioned in this conversation. You’ve read the headlines about Facebook’s failing diversity efforts and coding diversity into the Valley. If they can’t pull it off at some of the biggest names in the industry, how are the rest of us supposed to make it happen?

There Comes A Time: Disruption Stalled

While there are many factors that are causing disruption to industries of all kinds, changes in staffing are one area in which organizations can make leaps forward to proactively address their market from the inside out. As any organization considers its workforce, it must—as in all things—consider its customer first. We have to start hiring people that look more like our customers.

While there will be products and segments that may appeal predominantly to a single gender, it will be exceedingly rare to say the same thing of all other aspects of diversity. Are your customers all a single race? Sexual orientation? Skin tone? Age? Socio-economic group? Religion? Right.

Now look around the office at the people who create, market, and sell your products. These are the people who interact with your customers and who need to understand their needs to do so effectively. The better they reflect the full spectrum of the market you seek to address, the more likely they are to help you succeed in doing so.

The Impact

The impact of diversity on an organization’s success runs much deeper – and that’s not just a cliche, there’s data behind it. In fact, decades of research clearly demonstrates that socially diverse groups are more innovative than homogeneous groups. Diversity enhances creativity as well as decision making and problem solving. So even if you think that your workforce pretty accurately reflects your consumer base, you need to mix it up to keep those innovations coming.

For many organizations, however, the diversity challenge isn’t only a matter of increasing the diversity of the rank and file. Rather, the upper ranks are what advertising and media industry consultant Cindy Gallop describes as “a closed loop of white guys talking to white guys about other white guys.” And as HP’s Lucio put it, “to transform your … organization, it needs to start at the top level.”

While diversity should certainly be part of any company’s hiring guidelines and practices, it must be part of its overall corporate vision in order to drive significant strategic change. When the impact of diversity is clearly linked with success metrics—such as sales, marketing and the ability to attract investment—it becomes wedded to an organization’s way of doing business, which will ultimately drive long-term success.

 

Michelle ManafyAbout the Author: Michelle Manafy is the editorial director of Digital Content Next (DCN), the only trade organization dedicated to serving the unique and diverse needs of high-quality digital content companies. In her role as Editorial Director, Michelle is responsible for DCN’s content-related initiatives, including its InContext site, social media presence and annual member summit – as well as for evangelizing industry best-practices in a wide range of venues. She is a regular contributor to Inc.com and has two decades of publishing experience, more than half of which has been focused on the business of digital content. Her career has included leadership roles at the Media Industry Newsletter (min), UK-based digital publisher FreePint Limited, and Information Today, Inc.