Think Job Boards Are Dead? Think Again.

jobg8 (1)Rumors of the death of job boards, with apologies to Mark Twain, might be greatly exaggerated, but that hasn’t stopped their reported demise from becoming something of a ’cause celebre’ among industry pundits and influencers.

A quick Google search for the phrase “job boards are dead” (no Boolean black belt required) and you’ll get around 30k exact hits – which seems to reinforce the prevailing sentiment.  But why, exactly, does everyone seem so keen to write the obituaries for the entire job board category?

Job boards, of course, rely on job descriptions, which, as Zappos recently proved with their brilliant PR campaign (er, announcement) that they’d be retiring job postings entirely to focus on proactive pipelining and social engagement; but what the headlines don’t tell you is that no job postings is no big deal.  In fact, the omnipresent recent coverage devoted to Zappos’ announcement – and there was quite a bit of it – failed to answer a fundamental question: so what?

Obviously, as the producer of the two largest job board industry events in the world, I have a vested interest in the viability (and profitability) of this category – after all, it’d be hard to attract the over 400 job board executives who attend the North American and European Job Board Summits every year if there were no job boards in the first place.  But as someone who cares about the future of our industry and the ways in which people find jobs and companies find people, I think job boards really just get a bum rap.  And an unfair one, at that.

On June 27 and 28, the 2014 North American Job Board Summit in Orlando will provide a venue for practitioners and leaders in the recruitment advertising industry will convene, with an agenda and attendees whose dedication, passion, ideas and products all prove that job boards aren’t just surviving or evolving – they’re innovating and thriving in the new world of work.

Held directly after the Annual SHRM Conference & Expo, we’ll be joined by HR and recruiting leaders like Gerry Crispin, John Sumser, and even Recruiting Daily’s own Matt Charney, not to mention representatives of brands – like IBM, who will be presenting on big data, or McKinsey, who will discuss the evolution of pricing models in the industry – not normally associated with job boards but whose focus on the category provides further evidence of job boards’ continued viability and profitability.

One of the sessions on the agenda will ask a simple, yet essential, question: “what is a job board?”  We’ll hear from a panel of real recruiters who actually use job boards as a core part of their recruiting strategy.  For me, and for all of the attendees, it’s a critical question, but one I think has been largely left out of the industry dialogue.  Job boards, despite the largely negative brand connotation carried by the category, have been poorly defined, and the lack of a definitive answer has been muddled by product marketing and sales calls.  So I thought I’d take a stab at giving my definition of what, exactly, a job board is, anyway.

Defining Job Boards: 4 Key Factors

For me, a job board isn’t defined by the channel or medium where postings are listed – the internet or mobile don’t define job boards. Instead, they’re categorized by their business model and product portfolio.  So, if you have any of the following, you just might be a job board:

  • You provide searchable job postings, whether free or paid
  • You maintain a searchable repository of profiles or resumes
  • You enable job seekers to find and apply for jobs, build professional profiles, or make career related connections.
  • You offer the ability to match employers with candidates and candidates with employers based on profile or resume information (e.g. job alerts).

The simplest definition, I think, might be, “if you publish original jobs, then you are a job board.”

The word original is important, because unlike, say LinkedIn, which meets all of the above criteria, sites like Indeed, which are often erroneously referred to as job boards, do not have original jobs, instead scraping and indexing postings from other sources.  Sites built on this model, although increasingly blurred with traditional job boards, are aggregators, which are a different business model altogether, monetizing off of traffic instead of access.

job_boardsThe Next Generation of Job Boards

In addition to LinkedIn, which is both a job board and, most recently, a job aggregator as well, here are some of the emerging players in the job board space you probably don’t consider job boards – but meet even the most broad definition for inclusion in the category:

  • Glassdoor: It allows employers to post original jobs as well as create a branded landing page while engaging with reviewers and job seekers; irrespective of their review based content, their revenue is generated primarily through job postings and premium packages for company’s recruitment efforts.
  • Stack Overflow: This awesome community of techies has great forums and amazingly engaged users, but the fact users have to create skills based professional profiles, submit resumes or express interest to employers and also carry original job descriptions put it squarely in the job board category.
  • E-Harmony: Known for their online dating product, that same matching technology is being applied to job seekers, too – and are on the agenda in Orlando.

These are only a few examples; top tech sites like Mashable and TechCrunch monetize off of selling proprietary job ads; similarly, search engines like Google or social networks like Google also make money selling display advertising and behavioral targeting products directly related to job postings or career opportunities – billions each year, in fact.  The list of companies trying to make a buck off of selling job postings has dramatically expanded in the past several years, as has associated spend, hardly evidence of the dying industry so popularly purported.

Matt Charney nailed the one real constant in a great post last year on ERE, Rebranding Job Boards:

“For all the talk that ‘job boards are dead’ and the perception that social media or smart phones or structured data will somehow change recruiting ignores the obvious fact that these technologies are, more or less, content delivery mechanisms.  Content is the currency of the internet, and it’s what we’re looking for when we’re staring at our smart phones, or the story we’re hoping to tell when we actually crunch the numbers behind big data.”

So my point, simply, is that the term “job board” has become genericized and commoditized, in the same way that all vacuums are “Hoovers,” every photocopy is a “Xerox” and you order a “Coke” in a restaurant instead of the specific soft drink supplier on the menu.  Job boards, however, are alive and well, reinventing themselves and reimagining recruiting.  In Europe, we see job boards provide a wide range of recruiting services, from screening to sourcing and beyond.  In the North America market, job boards are also offering applicant tracking systems, branded career sites, mobile optimized experiences and applications as well as going beyond the firewall to incorporate multiple sources, whether that’s Dice through their OpenWeb product or Monster through its recent TalentBin acquisition.

If you think job boards are dead, think again – and take a closer look at how they’re evolving to continue to meet the needs of candidates and companies alike.

keithkeithKEITH ROBINSON HEADSHOTAbout the Author: Keith Robinson has worked in the Publishing, Media and Recruiting industry for over 30 years. He was Founder of the UK HR magazine ‘Personnel Today’ and from that founded the ‘RADs’ recruitment industry awards.

With 10 years as a Director of two major Recruitment Advertising Agencies and then six years in the Job Board and Technology world as COO of Totaljobs .com, Keith brings his multi channel approach and thinking to all client needs – including Central & Eastern European recruitment markets, where he has operated at Board-level since 2003, as Supervisory Board Director of the leading Job Board Group, CVO.

As Managing Partner and Candidate Experience Leader of 52˚N, Keith works closely with the team and client organisations to help them put the “candidate at the heart of their thinking”.  Follow him on Twitter @SiteAdvisor or connect with him  on LinkedIn.

  • I sometimes think people are thinking far too hard and becoming much too confused about the whole recruitment process and how to attract applicants. Job boards to me are the ideal and only place I would look for jobs. Why? Because it is so bloody simple. I register and set up some search terms so that when a job is posted that matches my criteria I get an email alert telling me about it. It's then down to me to see if what the advertiser has to say woos me or not. Sadly, what has happened since online job posting emerged and has since grown into the monster it is today (no pun or promotion intended) is that people have focused less on creativity of message and more about how many board their buck will buy them. Accordingly, probably 85% of all online job posts are bland, boring affairs with no appeal, no sell and, in many cases, littered with grammatical errors. is it any wonder then that the advertiser moans about job boards being on their last legs? They themselves are the architects of that way of thinking because they post rubbish and get a rubbish response. The solution, to me at least, is simple. Craft a message that will appeal to the reader then carefully target the boards you need to be seen on rather than fire the message out scattergun style to every board and via every aggregator under the sun. The quality people who inhabit those boards will have set up job alerts. They won;t be spending their days trawling every job board for every vacancy that includes the search terms that are applicable to them, but they will warm to a vacancy that they have been made aware of that speaks their language and makes their passive approach to recruitment suddenly a proactive one. In short, creativity of message and careful targeting is key. It's also something that the vast majority have lost sight of, instead believing that if your badly constructed job ad reaches a billion people then surely at least a few of them will be interested. Yes, possible, but not the right quality of people. Recruitment is no different to buying a house or choosing a holiday or car. The person making that decision has to be wooed, has to feel there is some kind of allure in the property/destination/vehicle. Job ads are, by and large the prefab/caravan park/jalopy of the advertising world, but you the advertiser have made it that way. Job boards aren't dying. The art of knowing how to attract people through creativity of words is. Don't believe me? Just look at a typical job board and the cut & pasted dross that's on there. Most of it would never have made it into print as editorial quality control wouldn't have allowed the ad to cheapen the reputation of the publisher. On that point, the job board that introduces quality control in terms of content, ahead of the need to just make money by accepting any old copy, will maybe lose out on quantity, but be streets ahead in terms of quality. I don't expect that to happen anytime soon though. Rant over! 🙂

  • Nanci Lamborn SPHR

    Interesting article. Not sure eHarmony is a good idea – do I want to recruit on the same site where someone is trying to find a partner? Hmmm.

    As a recruiter with quite a few hiring needs in highly competitive industries, we have written off the big job board players completely in the US. First, the incredibly high numbers of garbage job posts on these boards means that our posts get lost very quickly. The volume of scam posts, MLM opportunities, high-pressure telesales and other similar posts mean that legit positions are buried. Second, 99.99% of the responses we get from these boards are very unqualified candidates who do not meet even a small percentage of our stated requirements. The deluge of resumes for those who do not meet even the bare minimum of our required skills or education means that we spend days sifting through many hundreds of resumes that get immediately declined. These aren’t bad people, there is just no way possible that they could perform the job we advertised (and had they been diligent in their process, they would know this and not apply).

    I actually also wonder if, at least partly, the candidate pool is just as much at issue with the big boards. The “skills gap” we were all warned about 10-15 years ago is much worse than predicted and is only getting worse. There are large segments of the unemployed who, for whatever reason, continue to apply to job after job without taking any responsibility for making themselves into better qualified candidates. Where is the effort to learn a new skill or increase education? Where is the accountability for looking at oneself to improve and stand out? (Does my professional image need to be polished? Do I communicate articulately and professionally? Can my writing skills use improvement?) I find it incredibly frustrating that large groups of candidates seem to have the mindset that they are owed something by potential employers, and some become quite offended at any recommendation that they, the candidate, have something they really need to work on and improve.

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