Candidate Experience

I’ve often described job-seekers as the most underserved customer group out there, and I still think it is. Consumers have certain expectations when it comes to their experience as they… Read more

Throughout the course of my career, I’ve found myself involved in a seemingly infinite amount of existential (and extraneous) coversations about just how stupid candidates thought recruiters really were, a… Read more

Over the years, one of the many things I’ve given quite a bit of thought to is the relationship between recruiting and sourcing, and how these functions fit in with… Read more

It seems counterintuitive to take a step back and challenge the basics of innovation, but all things considered, it seems apropos to pause and wonder exactly when innovation became so,… Read more

Too many people throw way too much shade at recruiters. The fact is that most recruiters, contrary to popular belief, actually go the extra mile for their candidates and clients,… Read more

When you’re a recruiter, you’re always only as good as your last placement. You’re constantly sourcing, screening and submitting enough viable candidates to ensure your pipeline can fill whatever reqs… Read more

If you’ve ever been a recruiter, you’ve probably received that “we need to talk about this req” e-mail. You know the one – the one that puts you on notice… Read more

Believe it or not, most employers actually want to treat their applicants well, build positive employer brand buzz and acquire the best and brightest brains in business for their teams… Read more

Brand is one of those business concepts that is difficult to define, much less measure. Employer brand is no different. Even knowing what to measure remains something of a mystery: should… Read more

As I wrote in an earlier post, I’m kind of new to this whole recruiting thing. In my six months or so in this business, I’ve learned a LOT. Mostly?… Read more

For an industry whose professional certification involves “competency based assessments,” there’s a surprising amount of incompetence when it comes to sorting out the product marketing buzz and BS coming from… Read more

We need to approach the “when” and the “what” of communication as a form of relationship management with care, thought, intent, and efficiency. And whatever you do, don’t simply automate your way to apathy.

From samples to search and selection, bulk buying has a lot of hidden lessons and metaphors for recruiting and the candidate journey.

Have you ever heard of the paradox of value? If not, let me catch you up on that lesson from Philosophy 101. The paradox of value describes the discrepancy of… Read more

For all the talk of “reinvention” in recruiting, for all the products promising to “disrupt” hiring, and for all the banal banter about fixing what’s “broken” in talent acquisition today, the… Read more