Know Your Role: RolePoint Refer

While I was at Reconverse, I got a chance to talk to the folks at RolePoint. My biggest question? What is RolePoint?  I realized, I honestly didn’t know all that they could do. They offered me a demo of RolePoint Refer. It blew me away.

Most internal referral software/programs just don’t work. They are barely more than the poster hanging in the company break room. RolePoint Refer is different. It doesn’t stop at giving a name, and we will give you a Starbucks’s gift card. They take referrals seriously. They made the process easy and even fun for employees to refer candidates. My favorite part was the referral inside a referral part. So you want to refer Jane, one of your contacts on LinkedIn because she has everything that the company is looking for. RolePoint will show me that I have other friends like Jane that I may have forgotten that also will be a good fit. Brilliant.

I met with Andrew Higashi, VP of Sales, and Business Development, and he immediately gave me the potential ROI from using RolePoint Refer, “ After three months of using RolePoint Refer you should expect to see an increase from 14% use to about 50% use of our referral program.

So What is RolePoint?

When I sat down to write about RolePoint though, like any good editor, I started to dig deep into the product and go over my notes so that I could write intelligently. What I found out is that they were showing me the wrong product. As amazing as their referral platform is, what they glossed over is the tool I have been dreaming of and wishing that I had for years now. A middleware product named RolePoint Connect.

What is Middleware?

Middleware is a general term for software that serves to “glue together” separate, often complex and already existing, programs. Some software components that are frequently connected with middleware include enterprise applications and Web services.

RolePoint Connect is a middleware product because it is a software that works with virtually any Applicant Tracking System or Human Capital Management platform and allows it to talk to other programs.

I Still Don’t Get It.

OK, I am going to get a little “techie” but bear with me. RolePoint Connect uses integration platform as a service (iPaaS) technology. So say I use Taleo. But I want the social media information I found on Facebook to be attached to my candidate in Taleo without having to copy and paste. By using RolePoint, Taleo will talk to RolePoint. RolePoint will talk to Facebook, grab the data and put it into RolePoint which will send the data to Taleo.

Why do I Care?

Because now you can do something you have never been able to do before; get current up-to-date candidate information by keeping data fresh. You can have real-time integration of data sources such as Twitter, Facebook, or Salesforce.com so when you connect with a candidate who may have been sitting in your database for a while, you will be able to let them know you are up to date with their skills and interests. And, you don’t have to have 3 million tabs open to get the info you need, RolePoint does it for you. This is why RolePoint Referral is so powerful. Because RolePoint allows employees to refer employees from any social media site, from any device, anytime they want. Mind was blown.

It seems RolePoint Refer is the product they like to promote most. But if you are asking me, RolePoint Connect is a true game changer.

By Jackye Clayton

Jackye is an acclaimed thought leader and inspirational speaker on recruiting and DEIB topics. She brings years of experience recruiting across a variety of industries including tech, HR, legal, and finance. In her role as VP of Talent Acquisition and DEIB, she leads all related work at Textio, provides critical expertise to customers, and serves as a leading voice in the products Textio creates for the broader ecosystem. Jackye has been named one of the 9 Powerful Women in Business You Should Know by SDHR Consulting, one of the 15 Women in HR Tech to Follow by VidCruiter, and is on the Top 100 list of Human Resources Influencers by Human Resource Executive Magazine.