Management gurus never tire of reminding us of the importance of the ‘people factor’ in business. They tell us, time and again, that how successful (or otherwise) a business turns out to be depends to a great extent on the type of people it can manage to bring on board, as employees. And while this truth applies to all sorts of businesses, there are definitely some sorts of business where the ‘people factor’ matters a greater deal than others.
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By Tim Spagnola
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