WorkforceLogic Ranked Top VMS and MSP Performer 2011 in Staffing Industry Analysts’ Customer Satisfaction Survey »

San Francisco, CA (PRWEB) December 12, 2011 WorkforceLogic has received top ranking as a VMS and MSP Overall Top Performer in the 2011 customer satisfaction survey conducted by Staffing Industry Analysts (SIA). WorkforceLogic is the single MSP provider in the United States to have received top ratings from the 2000 buyers and staffing providers surveyed. This is the second consecutive year that WorkforceLogic has been ranked as a top performer.

According to Bryan Pena, vice president at Staffing Industry Analysts, “In order to be considered for the ‘Top Performer Overall’ list, vendors had to score in the top quartile for both staffing providers and buyers. Only one managed service provider rated in this year’s survey scored high enough with both key audiences to qualify, WorkforceLogic.”

“This recognition is a testimonial to the high level of customer service our professional staff has provided to our clients. Excellent customer service is a trademark of our company. Since we established WorkforceLogic ten years ago, we have successfully served several Fortune 500 and Silicon Valley industry leaders. Our reputation for quality service has been the differentiator and this ranking supports that success,” said Gary Nelson, founder and chairman of the company.

“Offering clients the ability to access talent while providing tools that enable them to manage their contingent workforce spend is what our customers appreciate,” says Catherine Candland, CEO. “Through its technology, WorkforceLogic is delivering to clients the means to strategically manage their increasingly complex talent needs.”

WorkforceLogic’s managed services and vendor management enhance client competitiveness by helping organizations view their contingent labor as a unified whole. Out of that new perspective comes business intelligence that can be used to achieve more successful and consistent results. WorkforceLogic’s award-winning program dispatches:

Statement of work (SOW) management for timely deliverables
Spend management for optimization of the expenses related to contingent workers
Business intelligence (BI) for tracking and reporting resulting in critical headcount analytics

“With an ever-increasing amount of players offering software and services that support companies utilizing contingent workers, we’re thrilled that our clients think we’re doing it best,” said Founder and Chairman of the Board Gary D. Nelson.

Spend under management is the contingent labor spend being managed by a technology or service. Growing from $66 billion in 2009 to $83.7 billion in 2010, spend under management remains a focus for most organizations. According to Staffing Industry Analysts’ research, companies of all sizes, in just about every industry, are using MSP and VMS providers to manage their contingent workforce programs.

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