Executives want to improve the quality and speed of their hiring, but lack the insights and data they need to improve their organization’s talent acquisition.

A study conducted by Forrester and commissioned by Talview found that 80% of enterprise decision-makers are focused on improving the quality and speed of their hires, as well as confidence in their talent decisions. However, they’re working with insights and data that are lacking, and 60% say that presents a challenge to improving talent acquisition decisions, experience and processes.

On the heels of the COVID-19 pandemic, operational models and talent markets have been redefined, Eightfold said, making the strategic importance of talent acquisition higher than it’s ever been. In the enterprise space, TA and hiring teams need faster and more reliable candidate and organization-level insights to confidently make informed talent decisions, according to the report.

Increasing Pressure

Today’s talent market puts increased pressure on TA and hiring leaders to rethink their sourcing, recruiting, screening and assessment strategies, said the report. The right tools can mitigate bias while providing the hiring speed and candidate insights TA teams need to succeed in the competition for top talent. The ideal hiring solutions will be intelligent, inclusive and integrated.

Other key findings of the survey study include:

  • High Reliance on Multiple Hiring Tools: As the stakes for talent decisions rise, so does reliance on hiring tools. Leaders are looking for a holistic understanding of candidates.
  • TA Leaders Seek AI Tools to Bridge Decision Gaps: To improve processes and experiences, hiring leaders want intelligent, inclusive and integrated tools, including AI-enabled features capable of reducing manual work and hiring biases.

“This study details the monumental changes we’re seeing in the job market. There is an abundance of opportunity amidst the disruption, but companies are struggling with too many blockers and inefficiencies in traditional recruitment methods,” said Talview CEO Sanjoe Tom Jose. “In the new normal, companies need to focus on candidate insights: wide-scope, in-depth data beyond a simple list of hard skills and experience.”

By Mark Feffer

Mark Feffer is executive editor of RecruitingDaily and the HCM Technology Report. He’s written for TechTarget, HR Magazine, SHRM, Dice Insights, TLNT.com and TalentCulture, as well as Dow Jones, Bloomberg and Staffing Industry Analysts. He likes schnauzers, sailing and Kentucky-distilled beverages.


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