CDI Information Technology Division to Share Best Practices at EDUCAUSE 2011 »
PHILADELPHIA, Oct. 13, 2011 /PRNewswire/ — CDI Corporation (NYSE: CDI) announced today that its CDI IT Solutions division will exhibit and present at the 2011 EDUCAUSE Conference in Philadelphia October 18-21.
Leaders in higher education information technology will gather at the annual conference to discuss a number of topics including information systems, cybersecurity and technology leadership. CDI will host a session with Case Western Reserve University entitled “Temples, Kingdoms and Anarchy: How IT Organizations Must Adapt to Changes in the Delivery of Services,” which will focus on improving information technology service levels through effective partnerships. Presenting will be Sandy Wightman, practice leader of service management for CDI IT Solutions and Mike Kubit, director of IT operations for Case Western Reserve University.
“CDI IT Solutions has partnered with Case Western Reserve University to upgrade and provide their service desk support, which has resulted in higher levels of end-user satisfaction,” said Ryan Coates, senior vice president of CDI IT Solutions. “EDUCAUSE now offers us the opportunity to collectively share some of our best practices.”
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By Tim Spagnola
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