Bothell, WA (PRWEB) November 17, 2011 TalentWise, a leading Hiring Process Management (HPM) solutions provider, announced today that HRO Today magazine has ranked the company one of the top five screening providers in two categories – “Overall” and “Quality of Service” – in their 2011 Baker’s Dozen Customer Satisfaction Ratings: Employee Screening. TalentWise is the only employment screening solution provider to earn a top five ranking in both categories for four consecutive years.
HRO Today’s rankings are based on customer survey data from the top screening providers’ customers. Each respondent was asked about services provided, scope and scale of services, and the quality and satisfaction with the services.
“At TalentWise, we strive to be a trusted business partner and to ensure our solutions drive the bottom line results our clients expect,” said Todd Owens, COO, TalentWise. “Competing among a field of over 1,200 companies, TalentWise is proud to be recognized by HRO Today as a leader in our industry for the 4th consecutive year. We look forward to delivering increasingly innovative technology and award-winning service for many years to come.”
The report’s results were based upon provider data and an anonymous satisfaction survey completed by customers of the top screening service providers from around the country. Survey results comprise of both large and small employers, with simple to very complex needs.
The rankings are based on point assignments and weightings of questions – plus a predetermined algorithm that calculates the overall score based on breadth, scope and scale, and quality. Rankings and weightings are determined statistically, and all feedback is from customers.
“Talentwise consistently ranks among the best screening providers and has, once again, demonstrated their commitment to service excellence with great quality of service ratings from their customer respondents,” added Elliot Clark, CEO and Publisher of HRO Today Magazine.
This news comes on the heels of TalentWise being recognized for several other awards this year, including Workforce Management magazine’s “The Hot List” and Taleo Business Edition “Partner of the Year.”
For more information about TalentWise, visit http://www.talentwise.com.
By Tim Spagnola
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