C-Suite Resists New World of Work

Companies where senior leaders accept remote work are 29% less likely to struggle with attraction and retention, according to the 2022 Culture Report on Tech-Enabled Employee Experience from Achievers Workforce Institute.

While employees’ desire for flexibility in the workplace is at an all-time high, senior leaders at many companies are unaware or unwilling to alter their approach to managing the workforce.

In fact, the number one reason that workers changed jobs during the pandemic was for better work flexibility, AWI said. Of the workers who have the option to be hybrid or remote, 85% said they prefer that option. However, two-thirds say company leaders expect them to be in the office at least part-time.

Likewise, 56% of leaders in HR say the C-Suite doesn’t understand this change in the workforce, and 45% say they don’t have support needed to make changes that will attract, engage and retain top talent.

Employer Concerns

“A major concern for company leaders is fostering a culture of connection and belonging with a dispersed workforce,” said Achievers Workforce Institute’s Chief Workforce Scientist, Dr. Natalie Baumgartner. “We know that a strong sense of belonging drives a 3x return on a wide number of business outcomes. Many leaders believe that to achieve their desired culture, employees must be in the same physical space. However, the world of work has changed and so must our approach to creating a sense of belonging for employees,” she said. “Employees are sharply focused on having an experience of connection and belonging, but they are confident they can achieve it while working from anywhere.”

Despite concerns over their performance, the research found that remote workers were equally as productive as those who worked in the office. It also found that employees are more likely to be engaged and advocate for their company when remote. They also have a tendency to trust their company leaders more.

In addition, HR leaders in companies that support remote work say they’re less likely to struggle when trying to attract and retain top talent.

The AWI study identified four types of technology that can foster the culture that both employees and company leaders are seeking: network, recognition, wellness and feedback. By implementing these systems, research shows that employers find an increase in engagement, belonging, trust and productivity, as well as their employees feeling valued and less burned out, overall.

By Gracie Wirick

Gracie Wirick is a writer and editor at RecruitingDaily and the HCM Technology report. A Purdue graduate with degrees in Professional Writing and Communication. She is a lover of classics and literature with an unfortunate penchant for the Oxford comma.