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The State of Candidate Experience 2021

The way we hire has transformed drastically over the last year. And it’s up to employers to evolve the candidate experience to maintain a competitive edge, attract best-fit talent and meet the rising expectations of job seekers.

Phenom audited the candidate experiences of the Fortune 500 — from a job seeker’s first career site visit to the moment they submit a resume — to bring you the latest trends.

In This Report, You’ll Discover

  • Essential elements of a successful candidate experience
  • Fortune 500 company rankings & industry breakouts
  • AI’s pivotal role in every talent experience
  • Best practices to meet candidate expectations in 2021 & beyond

By Jennifer Thomas

Jennifer Thomas is a contributing editor at Phenom, where she covers how organizations can improve their candidate, recruiter, employee, and manager experiences through AI-powered HR technology. Bringing employer stories to life, Jenn combines impactful results with compelling storytelling to showcase how HR teams can improve efficiency and better connect with top talent.


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